The hotel was totally unique.
Our room was excellent with all the mod cons one would expect to see in a hotel room.
The communal areas were very inviting. The breakfast was very good offering a bit of everything.
All the staff we had dealings with were very helpful and pleasant.
The hotel is situated in a prime position right by the cathedral. The castle, museum, shopping and restaurants and bars are all within walking distance.
I would definitely recommend this hotel.
Karen
於 2025 年 7 月住了 2 晚
10/10
I was thoroughly enchanted by this hotel, old in history, but modern staff and service. The friendliness of the staff was truly appreciated. The opportunity to rest and socialize in a building of such historical warmth was truly a pleasure.
Brian Gordon Sinclair
Playwright
Brian
於 2025 年 6 月住了 6 晚
10/10
Fifth stay at the Maids Head and enjoyed every one. Rooms charming and comfortable, staff very friendly and extremely helpful. If staying in Norwich would never consider anywhere else.
William
於 2025 年 6 月住了 1 晚
10/10
Excellent location, nice friendly staff,
Suzanne
於 2025 年 5 月住了 1 晚
10/10
Absolutely amazing hotel. From arrival to departure the experience is exceptional. Such a relaxing time spent over a couple of days. Staff are friendly, professional and efficient without being intrusive. Rooms, food and service impeccable. The courtesy tour in a Bentley is an added bonus. There is a selection of comfortable areas to relax within the hotel community areas as well as a charming little pub worth a visit within the site.
Adrianne
於 2025 年 6 月住了 2 晚
10/10
Great location, staff and amenities. Hotel is beautiful and very well maintained.
Julie
於 2025 年 6 月住了 2 晚
8/10
Alistair
於 2025 年 6 月住了 1 晚
4/10
The establishment was aged yet well refurbished. The staffs were professional, welcoming, and polite. The dining hall was said to be from the 14th century, yet it has been renovated to be classy and did not feel aged at all. Furthermore, the property is located right next to the Cathedral and Elm Hill, making easy visits around the city (although the entire city is very walkable).
Unfortunately, the room I stayed at in the hotel had one of the most uncomfortable beds I had ever experienced. The mattress seems to be of innerspring and completely collapsed on either side to the point where on several occasions I would almost fell off from the bed.
Everything else in the room was satisfactory, and we also had a decent breakfast. However the poor experience from the flawed mattress impacting my rest cannot justify the otherwise satisfactory experience.
JU YING
於 2025 年 5 月住了 1 晚
8/10
There is a lot of history regarding this centrally located hotel in Norwich.
Brian
於 2025 年 5 月住了 1 晚
10/10
We had a tour of the city in the vintage Bentley with Sophie the driver who was just lovely. We will definitely be coming back.
Daniel
於 2025 年 5 月住了 1 晚
8/10
The maids tale was very good. We loved the breakfast. Rooms and location were very good. One setback was we could hear the activities and snoring from the next room beside us.
Elissa
於 2025 年 5 月住了 2 晚
4/10
Old in every way
Terrible room accessed via multiple staircases
Good buffet breakfast
John
於 2025 年 5 月住了 1 晚
8/10
Jim
於 2025 年 5 月住了 1 晚
8/10
As always , the hotel is wonderful.
The only downside I found is the little extra's or no longer available (for example - Toiletries are no longer given in the rooms). These little extra made the whole stay more special.
Lorraine
於 2025 年 5 月住了 4 晚
10/10
Very clean hotel, reasonably priced. Delicious food for breakfast, and very helpful people at the reception desk.
Edward
於 2025 年 5 月住了 1 晚
6/10
Jennifer
於 2025 年 5 月住了 1 晚
2/10
Lucy
於 2025 年 5 月住了 1 晚
8/10
Staff were very good if anything was wrong. It is in a perfect location and double rooms are a good size.
More toiletries, larger TVs and making sure there are decaf drink options in every room - neither of the rooms I had were given decaf teabags would have upgraded scores to excellent.
Andrea
於 2025 年 5 月住了 2 晚
10/10
A vintage property with modern amenities and service.