Find Luxury Hotels in Northwest Rochester, NY

"Room was decent .... mattresses are junk... almost went to Costco and bought a double mattress but it was too late at nighr"

"Great"

"I stayed two nights and the first night I went out to smoke snd stepped in a pile of human feces. I reported it and nothing was done to resolve the issue until the next shift members came in and stated cleaning the property.. it was directly outside the entrance in the back by the pool area. "

"Very nice staff..loved our room.. receiving care at Strong so will be back"

"Breakfast room was well stocked . Joe the gentleman taking care of the kitchen and dinning room was exceptional."

"Rooms look like the inside cabin, in the hull of a cruise ship. So tiny, no sitting area, staff had terrible attitude. I checked out a day early and the desk clerk told me I could not checkout until the next day and I left, I had a plane to catch. What property tell you, you can’t leave? I will never stay here again. AND people were smoking in their rooms on the second floor and nothing happened even though it’s a smoke free property."

"Room was clean. A little outdated. Elevators were down. No room service for breakfast"

"The whole hotel looks dingy and dilapidated. My entire floor smelled like weed. Staff is nice but rather vague and didn’t give great instructions for someone who had never been there before. I had to ask about the restaurant, the shuttle, etc. No information was volunteered. My room wasn’t very clean: chunks of grout had fallen out onto the floor, the room looked like it hadn’t be vacuumed, hairs that were not mine on the towels, etc. Also, there is no microwave in the room, and there is no safe. I expected better from a Marriott, and this does not encourage me to stay at another Marriott in the future."