西北羅利 (RDU) 附近飯店 | 熱門住宿限時優惠 起

「There were flying beetles at the entrance once I checked in the staff was very helpful. The snack at 5:30 had flies and bugs all over the food. I was able to enjoy a mixed drink. I woke up this morning with one of those beetles flying in my mouth, it seemed that the hotel had them all over. I use the computer in the business center in the middle of the hotel and they were Beatles flying around and they were dead Beatles on the desk.」

「I didn’t like the fact that the waiter charged me for the wrong tab and then I have to wait 3 to 5 days for my money to go back on my card」

「I booked our room in February. I needed a handicap accessible bathroom for my elderly parents & a pool for my niece. The link to the reservation in the comformation email with room info showed walk in shower with a bench & a pool. We were so excited; went to reservation page several times just double checking. So in June when we arrive they inform us that we no longer have that room & there are o handicap rooms because they were doing renovations & the pool was not in service. They should have...

「Tub was dirty, there were roaches in the lobby and a very unpleasant smell in the room. There was no hand soap either.」

「Great service」

「Incase nobody tells you, YOU HAVE TO PAY FOR PARKING! Nobody told me and now I have parking tickets to pay. I pay for the room and amenities but apparently parking is not one of them. The room was sub par and kind of dirty. You can tell they don’t clean with doors shut because behind them was lint, hair and crumbs from the previous clients. The shower also had hair all over the walls. It was an act of congress to get anything cleaned, fresh towels or a properly working AC.」

「😒」

「I love the aesthetics of the property and the beautiful reception each evening. I was less pleased with the urgency guest services showed for my concerns. Ie, loud neighbors and the inconsistent service from housekeeping. I didn’t think it was weird to want my garbage removed daily. I was there for five days and they removed my garbage 2 times, maybe.」

「Good」

「Appreciated longer hours available for breakfast and helpfulness & patience of staff.」

「The bed was comfortable but the toilet seat was not clean.」