「Hi there, overall I am quite satisfactory with our stay with Cervo Hotel with the reception very helpful and friendly. However, we had a few disappointing experiences in the restaurant in the Hotel which we would not expect for a 5 star hotel. The waiters did not provide the good service for us - first time in the restaurant they did not give us bread whereas the other tables were given bread. In the second morning, the waiter forgot our order and we had to wait for a while and needed to chase....
「Room was very damp and cold and couldn’t adjust it. Woman concierge was dishonest in trying to get me to rent a vehicle from her. Insisted there were no parking issues or crowds, when there are. Scared me about the cost of taxis and taking the bus. Told me the bus station was a short distance and it certainly wasn’t. Breakfast was okay but never was told that I could order an omelet or other specialty items until I was leaving. For the high cost of the room, I expected more breakfast...
改變心意預訂可以免費取消的飯店
精挑細選搜尋全球約 100 萬間旅宿
