Malmaison Northern Europe hotels

"I would not stay here again. Long check-in lines and staff were unhelpful and not friendly. Hotel is nice and rooms are great as well as great location but doesn’t make up for lack of a helpful staff. "

"Excellent location, fantastic view of Tower Bridge, clean cosy room. "

"The bar has a great selection of beers, wine and cocktails. The restaurant is excellent, lovely food and generous portions, our waitress Amy went out of her way to make our meal enjoyable. "

"Davis, at the checkin desk was very nice and helpful. Room was nice but beds and pillows were a bit hard. Shower difficult to operate and we couldn't get it to turn off so had to report it was still running to desk when we checked out early morning. Also, I was sick and needed some medicine and a large bottle of water BUT THEY DO NOT HAVE A GIFT SHOP in the hotel! Can you believe it? I had to walk out and go across the street to a petrol station to find some medicine for my cold and a bottle of water. I have never been in a hotel that didn't provide assistance for their guests for additional little amenities! Also, our room was on a floor that we were expected to go down 6 or 8 stairs with all our luggage to get to (I use a cane as well.) There was a handicap lift which we had to call the desk to get someone to assist us with to get us and our luggage down to our room level. VERY FRUSTRATING!"

"Very nice and clean hotel.The location is perfect and the beds are really comfy.Had a great night sleep.The staff are friendly and helpful. It was my second time staying in this hotel."

"Great place"

"Good stay at Cabinn Copenhagen. It was a really good location for exploring the city as just a short 15 minute walk from the station. Self check in and out was easy and there is a place to store bags if you need"

"Though the hotel is a bit dated, it is conveniently located within a short walk of Gloucester Road Station, the Natural History Museum, and the Victoria and Albert Museum. The breakfast buffet is great, and the staff are very friendly."

"Clean and spacious room, helpful staff"