Find Hotels with an Indoor Pool in Northeast Reno, NV

"Clean room great staff casino paid out"

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"Great stay every time "

"It is run down, very smoky (even in non-smoking rooms) and overall just an old hotel. We had a ridiculously bad experience with the check in for the party who we were traveling with and we were woken up several times at very late hours unnecessarily due to staff incompetence who gave them the key to our room and then called security. Not a great experience overall. "

"Our room was very clean and updated, comfortable bed."

"It’s a clean and newer hotel, so that’s nice. Staff kindness and amenities offered are bare minimum, they don’t go out of their way as far as “hospitality”. No housekeeping services, no pool, no fridge or microwave in room. For the price point I would go elsewhere next time."

"Room was clean and the staff was very nice. No issues while we were staying there. We aren't casino people, but came for a volleyball tournament. We were pleasantly surprised at how well we slept. The rooms were really quiet, allowing for a decent night sleep after a long day. "

"I recently stayed at Boomtown Casino Hotel in Reno and was very disappointed with the experience. One of the main issues was that there was only one working elevator for the hotel guests, and it was limited to approximately six people at a time. This caused long waits and was extremely inconvenient, especially during busy hours. Another major concern was housekeeping. Our room was not serviced daily, and we were not provided with fresh towels each day, which is something guests should be able to expect during their stay. To make matters worse, the front desk staff was rude and unhelpful when we brought these concerns to their attention. Customer service goes a long way, and unfortunately that was lacking during our visit. Overall, this stay did not meet expectations, and I would not choose to stay here again unless major improvements are made."

"Spacious room, nice bed. Lovely staff! And the free parking, where you can come and go at will, is better than anywhere else I’ve been in the past 5 years. "