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"Lovely staff. We had 2 very large suitcases and were worried about lugging them up the stairs as there is no lift, however a staff member did this for us, which was great. The room was comfortable, and the view was lovely. We did eat at the restaurant downstairs, but it took an hour to get our meal. The restaurant was packed to the rafters, and the staff were run off their feet (a table next to us walked out) - it seemed that were not enough staff to cater to the amount of people. Apart from that, it was a nice place to stay, and the front desk staff were very friendly and helpful. I would stay there again."