Best Western North Wales hotels

"The room was okay. Though to be fair clean. The beds were a tad uncomfortable. The bed had a ridge at the side so probably needs a new matress. The pillars were cheap. One was too low and two were too high. The breakfast was of a reasonable standard. Though I doubt whether the sausages were Welsh sausages. Probably cheap sausages from wholesale suppliers. I used to make sausages and these definately werent home made. The buffet was very average. The bread was cheap commercial bread. The yogurts were full of ultra processed rubbish. Someone needs to take control of this aspect of the experience. On the positive side the location and the Staff were very pleasant. Not sure whether I would be back in a hurry. "

"Mixed reviews for this hotel. Breakfast was good. We liked the cabin we rented, however condition wasn't as wonderful as the rating says. Initially it looked great but on closer inspection the bedside lamps were broken. The TV was slow to start, the plug fittings were coming of the wall. We were mostly disappointed with restrictions on children using the pool. We planned our arrival to go to the pool but due to restrictions we were not able to use the facilities. When we did use the pool and spa the next day the facilities were ok. No shampoo in showers and broken dispensers. Hairdryer was dangerously hot and we had to use a towel to hold. This hotel definitely has good potential just need to pay attention to detail. "

"Good breakfast with adequate choices. Room 214 spotless. Excellent location. Some parts of the hotel are tired and dated, especially the reception area. But it would not put us off staying again for the price and spotless room. "

"Good staff and location but the hotel is badly maintained, out of date, and in need of a serious renovation. Shower and bed were poor. Rooms very dated. I do not plan to stay again. Note: This is a pub so can be a little loud, but to be expected."

"All very good indeed. Comfortable and clean room, with good upkeep throughout my stay. A perfect location overlooking the town, beautiful Edwardian buildings in the Arts and Crafts style, fine views from my windows. Excellent breakfasts, served from 7.30 onwards for those wanting an early start. Staff friendly and helpful. And amazing value for money all round. "

"Room was clean, bed very comfortable. Breakfast was very good. The staff were excellent, nothing was too much trouble and they gave great advice "

"The hotel is so old and was falling apart. The pool was in a sketchy basement with the lining of the pool coming up and bubbling. Our room had a shower with only hot water, springs poking out of the mattress and a toilet that didn't Flush. DO NOT stay here it's awful. s"

"Breakfast was nice with plenty off choices "

"The rooftop room, was stunning. Breakfast excellent choices and all staff very friendly x"