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"We had a good experience overall. Friendly staff, good location, it was clean (although we found an old sock under the bed...) and quiet (although we could hear a little bit some of the other clients in their room). The room was a bit on the small side (we had a room for two without shower), including the toilet, and some of the walls would need a coat of fresh paint. Breakfast was ok (it is free for kids under 12, which is not advertised, and it is not included if you don't book through the hotel), there is a good range of products, but no hot chocolate which I found a bit odd. The hotel is only a short walk from the wharf. Please note that there is a very limited number of ferries going to/from Taronga Zoo from/to Cremorne Point, and only at odd hours. If you wish to visit the zoo, you will have to take the ferry to Circular Quay and back to Taronga Zoo, which is kind of silly, considering how close Cremorne and Taronga are from each other. Another option is to walk (it is a nice walk), to catch the bus (but it takes forever), or to drive if you have a car. Final thing: there is nowhere immediately close for lunch or dinner. We had to walk to Mosman Bay and Mosman Rowers to get dinner."

"The dryer did not work. Didn’t notify the front desk because I was just wanting to dry a towel. "

"Great location "

"We were pleasantly surprised at the quality of Killara Hotel and Suites, Sydney. One very pleasant aspect was the breakfast, which was always delicious. The staff, in particular, Kali, Pat and Sally were very helpful too. We will definitely be staying here again."

"Nice big room"

"Breakfast bar was fresh , coffee awful "

"We were there 3 days from Saturday to Monday and cleaning service wasn't available on Sunday so the room was not cleaned at all. The aircon wasn't working well either. The room is clean and quite spacious. The location is quite convenient in Chatswood. They took a security deposit that wasn't refunded when we left, even though the receptionist said it was already processed. I needed to ring them again to remind them. They said it would be processed manually only because I rang. "

"Check-in staff friendly and helpful. "

"Very clean, close to transport (bus stop right out the front) train only 500m walk, shops close by, breakfast was simple but enjoyable. "