Indoor pool, open 9 AM to 9 PM, pool umbrellas

Reviews of Holiday Inn Express Hotel & Suites in North East (Erie), an IHG Hotel

2.5 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 611 out of 1008 reviews" "
Rating 8 - Good. 240 out of 1008 reviews" "
Rating 6 - Okay. 80 out of 1008 reviews" "
Rating 4 - Poor. 35 out of 1008 reviews" "
Rating 2 - Terrible. 42 out of 1008 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Traveled with group
Liked: Amenities
Clean. Friendly staff.
Stayed 2 nights in Apr 2024
Response from hiexnortheast on 2024/4/29
Dear Adam,We value our guest feedback and appreciate the 5 star review. I am pleased that you commented on how professional and accommodating the team is, at the Holiday Inn Express North East. Our culture is making sure every guest leaves with a wow experience. We thank you for your business and for your loyalty to the IHG Brand. We look forward to your return the next time you are in our area.Sincerely,Jay Shah

10/10 Excellent

christy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from A on 2024/4/28
We appreciate you sharing your experience with us and for the 5 star review. I am pleased that you enjoy our friendly hospitality. We look forward to welcoming you back next time your in our area! Sincerely, Amber E. Assistant General Manager.

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. The room was nice. The bed was comfortable.
Stayed 1 night in Apr 2024
Response from hiexnortheast on 2024/4/25
Dear Valued Guest,We value our guest feedback and appreciate the 5 star review. I am pleased that you commented on how professional and accommodating the team is, at the Holiday Inn Express North East. Our culture is making sure every guest leaves with a wow experience. We thank you for your business and for your loyalty to the IHG Brand. We look forward to your return the next time you are in our area.Sincerely,Jay Shah

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from hiexnortheast on 2024/4/26
Dear Mary,Our mission statement at the Holiday Inn Express North East, PA is to be the "cleanest and friendliest" hotel and we are thrilled you were able to experience our dependable & reliable hospitality. Thank you so much for your personal endorsement, it is truly appreciated!Sincerely,Jay Shah

10/10 Excellent

Cassandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly
Stayed 1 night in Apr 2024
Response from hiexnortheast on 2024/4/25
Dear Cassandra,Thank you for the 5 star review and your feedback. I greatly appreciate your comments on how clean everything was and how much you love our hotel...We want our guest to feel welcomed and at home. Our complimentary hot breakfast is a great way to start your day out. The staff in that Department work very hard at keeping everything fresh and filled, we appreciate your business and look forward welcoming you back the next time you are in our area.Sincerely,Jay Shah

6/10 Okay

Cherilyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice that hotel was close to the interstate. We were woke. Up at 5:30am to what we thought was someone pounding on the door, but it was banging from people walking above us and closing their door. Room was clean and spacious. Checking in was easy and employee was friendly.
Stayed 1 night in Apr 2024
Response from A on 2024/4/23
Thank you for taking the time to comment on your stay with us. Our housekeeping staff works hard to keep this property clean and they are pleased that you noticed. We certainly hope to see your again and be safe in your travels. Will be sure to share with the staff!

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoy my stay
Stayed 1 night in Apr 2024
Response from A on 2024/4/22
We appreciate you sharing your experience with us and for the 5 star review. I am pleased that you enjoy our friendly hospitality, and your time here at the Holiday Inn!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jakub at the desk was very helpful and efficient and the hotel has a great pool, hot tub and sauna. Great location.
Stayed 1 night in Apr 2024
Response from Justin G. General Manager on 2024/4/20
Dear Andrew,On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise. Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. That's why it's truly rewarding when a guest recognizes our Staff’s efforts and takes the times to say thank you. We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But, it's only through their eyes that we can accurately assess the quality of the accommodations and services we provide. Again, let me thank you for your kind words. We're committed to total guest satisfaction, and we look forward to your next visit.

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Justin G General Manager on 2024/4/20
Dear Wayne,We cannot thank you enough for your five-star reviews and truly appreciate you taking your valuable time to share your experience with us. Our team takes great pride in being the cleanest and friendliest hotel in the North East, PA area and was elated to hear you experienced that as well with our amazing associates.

10/10 Excellent

Royce

Traveled with partner
The friendly environment
Stayed 1 night in Apr 2024
Response from Justin G. General Manager on 2024/4/19
Dear Royce,We cannot thank you enough for your five star reviews and truly appreciate you taking your valuable time to share your experience with us. Our team takes great pride in being the cleanest and friendliest hotel in the North East, PA area and was elated to hear you experienced that as well with our amazing associates.

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to the highway. Great recommendations for local dining.
Stayed 1 night in Apr 2024
Response from Justin G. General Manager on 2024/4/18
Dear Cheryl,It is always such a compliment when our guests can say they highly recommend our hotel. The customer service at our location is significant; we thank you for our ranking with your fabulous “Five Star” reviews. Thank you so much for the amazing review and we look forward to your next visit with us!

10/10 Excellent

Natalie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very nice stay.
Stayed 2 nights in Apr 2024
Response from Justin G. General Manager on 2024/4/15
Dear Natalie,It is always such a compliment when our guests can say they highly recommend our hotel. The customer service at our location is significant; we thank you for our ranking with your fabulous “Five Star” reviews. Thank you so much for the amazing review and we look forward to your next visit with us!

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a blast. So clean!
Stayed 1 night in Apr 2024
Response from Justin G. General Manager on 2024/4/16
Dear Jessica,Thank you for taking the time to write a review about your recent stay at our Holiday Inn Express. As always, we aim to make sure our guests are as satisfied with their stay as possible. I am always pleased to hear such nice comments such as yours. I look forward to sharing the results with the staff to show them that hard work does produce positive results.

6/10 Okay

Jessica

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hot tub was not hot and they were not strict about little kids in the hot tub so I could not relax
Stayed 1 night in Apr 2024
Response from Justin G. General Manager on 2024/4/15
Dear Jessica,Thank you for writing us a review. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service, facilities, and the location of the hotel. Most importantly, we would like to apologize for any disturbance you have experienced during your stay. We have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually. Thank you again for your review and we hope to have an opportunity of welcoming you back again soon.

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View of lake Erie. Great staff Wonderful breakfast!
Stayed 2 nights in Apr 2024
Response from Justin G. General Manager on 2024/4/11
Dear Mary,We truly appreciate your five-star review and sharing your experience with us. Thank you for acknowledging our commitment to excellent service and amazing associates. We look forward to welcoming you back as our guest in the future.

6/10 Okay

Alexandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities
No hot water. We wanted told the staff and they said it was because so many people were using the showers at the same time.
Stayed 1 night in Apr 2024
Response from Justin G. General Manager on 2024/4/9
Dear Alexandra,Thank you very much for your recent stay with us. Foremost, please accept our sincere apologies for any shortcomings you experienced with our staff and your room accommodation. Our hotel is very proud of its level of service and for this reason your comments are very troubling and will certainly be looked into. We appreciate your feedback as this is our best resource for improving guest services.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Justin G. General Manager on 2024/4/9
Dear David,Thank you for your review of our Holiday Inn Express. We always look forward to feedback from our valued guests. I will pass on your review to our staff and thank you again for choosing us for your hotel needs in the Erie area.

2/10 Terrible

Danielle

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was rude and the room was in poor condition with stains on the floor. The room smelled like smoke when the heat was on. Most of the doors to the rooms had scratches on them like they were broke into! I did not feel safe or welcomed. This was one of the worst hotels I have ever stayed in. I will not ever stay here again.
Stayed 1 night in Apr 2024
Response from Justin G General Manager on 2024/4/7
Dear Danielle,Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve. Thank you for staying with us, and we hope to have an opportunity to serve you again.

10/10 Excellent

Michael

Traveled with family
Attentive staff, very clean hotel. We will definitely be back
Stayed 1 night in Apr 2024
Response from Justin G. General Manager on 2024/4/7
Dear Valued Guest,It is always such a compliment when our guests can say they highly recommend our hotel. The customer service at our location is a significant; we definitely thank such as yourself for our ranking with your fabulous “Five Star” reviews. Thank you so much for the amazing review and we look forward to your next visit with us!

8/10 Good

Wendy

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice for the little kids during the week when it wasn't as busy. Friday there were bigger kids who were a little too rough around the little kids in the pool.
Stayed 2 nights in Mar 2024
Response from Justin G. General Manager on 2024/4/7
Dear Wendy,Thank you for sharing your experience and for recognizing the exceptional customer service you received during your stay. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. I am pleased that you had an opportunity to enjoy our indoor water recreation park. We love all the wonderful reviews on this new amenity we have added to this Hotel for our guests. We appreciate your business and we look forward to your return.

8/10 Good

melissa

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful family time at the hotel .pool was wonderful and the kids loved it only negative I could say is I wish the water was a little warmer for the little ones...and nana lol
Stayed 1 night in Apr 2024
Response from Justin G General Manager on 2024/4/5
Dear Melissa,Thank you for sharing your experience! I have posted this review for all of the team to review as an exceptional job! We are so happy you chose our hotel to be your home away from home during the Holiday!

8/10 Good

melissa

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice family time enjoyed the pool wish it was a little warmer
Response from Justin G General Manager on 2024/4/5
Dear Melissa,Thank you so much for staying with us and your wonderful review of your stay. Our staff takes great pride in providing our guests with memorable lodging experiences. We realize that there are many choices when considering lodging and travel. Please come visit us again soon.

10/10 Excellent

Kevin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been here a lot the kids love the pool and slide plus the rooms are always clean we have never had any issues with our stays. The staff are so friendly, the breakfast is always good and lots to choose from so special thanks to the staff who put that together in the mornings. Will be back aging as we come twice a year for a family getaway.
Stayed 2 nights in Mar 2024
Response from Justin G. General Manager on 2024/4/1
Dear Kevin,Thank you for taking the time to share such a wonderful review with the entire online community! I am very happy to hear that you had such a great time during your visit. Honest recommendations from our guests are very important to a hotel and I am happy to hear that we were able to earn yours. I will make sure to share your review with our entire staff so they know what a wonderful job they were able to do for you in making sure that your room was clean and that you felt right at home. Thank you for sharing such a wonderful review and I look forward to your next visit!

10/10 Excellent

Thalia

Nice place to stay with pool an slide for kids. But hotel is pretty much in middle of no where. They do have a family restaurant right in front though! Have to drive 15-20mins into Erie for stores & things to do etc..
Stayed 1 night in Mar 2024
Response from Justin G. General Manager on 2024/4/1
Dear Thalia,Thank you for taking the time to write a review about your recent stay at our Holiday Inn Express. As always, we aim to make sure our guests are as satisfied with their stay as possible. I am always pleased to hear such nice comments such as yours. I look forward to sharing the results with the staff to show them that hard work does produce positive results.

10/10 Excellent

Rachel

Stayed 2 nights in Mar 2024
Response from Justin G. General Manager on 2024/4/19
Dear Rachel,We cannot thank you enough for your five-star reviews and truly appreciate you taking your valuable time to share your experience with us. Our team takes great pride in being the cleanest and friendliest hotel in the North East, PA area and was elated to hear you experienced that as well with our amazing associates.

8/10 Good

Tom

Traveled with family
Liked: Staff & service, amenities
Conveniently located and very nice and hard working breakfast staff. Room needs maintenance as the window seals are broken creating a fogged over glass. Bathroom stool seat in poor condition.
Stayed 1 night in Mar 2024
Response from Justin G. General Manager on 2024/3/29
Dear Tom,Thank you for sharing your experience with our online community! I am so glad that your stay with us was pleasant. Our staff is dedicated to providing guests with a friendly and welcoming stay! I hope you will come to stay with us again when your travels bring you our way!

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff!
Stayed 1 night in Mar 2024
Response from Justin G. General Manager on 2024/3/28
Dear John,Thank you for the amazing review! Our employees do genuinely care for our guests and it does show. Coming from a frequented traveler like yourself, a review such as yours is an honor. We wish you safe travels in the future and hope to see you back next time you are in the area.

10/10 Excellent

Mike

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing around; sits in the middle of nowhere. Great bar/restaurant across the parking lot. But besides that; great stay and wonderful staff.
Stayed 3 nights in Feb 2024
Response from Justin G. General Manager on 2024/3/25
Dear Mike,Thank you so very much for your compliments and high praise of the Holiday Inn Express North East Team. Our amazing associates separate us from the competition and provide authentic hospitality to all of our guests. We truly value and appreciate your five star reviews and sharing your experience with us.

2/10 Terrible

christine

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Justin G. General Manager on 2024/3/28
Dear Valued Guest,Thank you for your review of our Holiday Inn Express. We always look forward to feedback from our valued guests. I will pass on your review to our staff and thank you again for choosing us for your hotel needs in the Erie area.

10/10 Excellent

Sherry

Stayed 1 night in Mar 2024
Response from Justin G. General Manager on 2024/4/13
Dear Sherry,We appreciate your review of our hotel. We are pleased that you enjoyed our amenities and we hope to see you again soon.

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool and clean
Stayed 1 night in Mar 2024
Response from Justin G General Manager on 2024/3/25
Dear Tracey,Thank you for your review of our Holiday Inn Express. We always look forward to feedback from our valued guests. I will pass on your review to our staff and thank you again for choosing us for your hotel needs in the Erie area.

10/10 Excellent

Tiesha

Traveled with family and small children
Liked: Cleanliness, amenities
Love it
Stayed 1 night in Mar 2024
Response from Justin G. General Manager on 2024/3/25
Dear Tiesha,Thank you so much for staying with us and your wonderful review of your stay. Our staff takes great pride in providing our guests with memorable lodging experiences. We realize that there are many choices when considering lodging and travel. Please come visit us again soon.

10/10 Excellent

Tammy

Stayed 1 night in Mar 2024
Response from Justin G. General Manager on 2024/4/13
Dear Tammy,We truly appreciate your five-star review and sharing your experience with us. Thank you for acknowledging our commitment to excellent service and amazing associates. We look forward to welcoming you back as our guest in the future.

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet with friendly staff
Stayed 3 nights in Mar 2024
Response from Justin G. General Manager on 2024/3/21
Dear Valued Guest,Thank you for sharing your experience and for recognizing the exceptional customer service you received during your stay. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. I am pleased that you had an opportunity to enjoy our indoor water recreation park. We love all the wonderful reviews on this new amenity we have added to this Hotel for our guest. We appreciate your business and we look forward to your return.

10/10 Excellent

David

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous pool(s) for the kids and staff who seem to genuinely want to help make your stay better. We’ve been there before and plan to be back again!
Stayed 1 night in Mar 2024
Response from Justin G. General Manager on 2024/3/18
Dear David,Thank you for sharing your experience! I have posted this review for all of the team to review as an exceptional job! We are so happy you chose our hotel to be your home away from home during the Holiday!

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice then it have a dinner next door which is cool
Stayed 1 night in Feb 2024
Response from Justin G. General Manager on 2024/3/15
Dear Amber,Thank you for your review! We always put a lot of work into making sure we provide the best guest experience possible, so it's always encouraging to be recognized for that effort, in as many or as few words as you like. I'll definitely be passing your regards along to our staff. :-) I hope you will stay with at our Holiday Inn Express North East (Erie) the next time your travels bring you to our area. Thank you for being a valued IHG guest.

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Justin G. General Manager on 2024/3/15
Dear Kristen,Thank you for your review of our Holiday Inn Express. We always look forward to feedback from our valued guests. I will pass on your review to our staff and thank you again for choosing us for your hotel needs in the Erie area.

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Justin G. General Manager on 2024/3/12
Dear Lindsey,We truly appreciate your five-star review and sharing your experience with us. Thank you for acknowledging our commitment to excellent service and amazing associates. We look forward to welcoming you back as our guest in the future.

10/10 Excellent

brian

Stayed 1 night in Mar 2024
Response from Justin G. General Manager on 2024/3/29
Dear Brian,Thank you for your review of our Holiday Inn Express. We always look forward to feedback from our valued guests. I will pass on your review to our staff and thank you again for choosing us for your hotel needs in the Erie area.

10/10 Excellent

Kiersten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2023
Response from Justin G. General Manager on 2024/3/9
Dear Kiersten,Sincere thanks for taking the time to share your review. It’s encouraging to know that your stay was pleasant. Our goal is to provide comfort and friendly service to all our guests who are away from home; your feedback allows us to monitor how we are doing. We appreciate you choosing to stay with us and look forward to your return trip.

10/10 Excellent

Louis

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Justin G. General Manager on 2024/3/8
Dear Louis,We truly appreciate your five-star review and sharing your experience with us. Thank you for acknowledging our commitment to excellent service and amazing associates. We look forward to welcoming you back as our guest in the future.

8/10 Good

Miranda

Traveled with family and small children, Traveled with group
Hot tub had ice cold water jetting into it
Stayed 1 night in Mar 2024
Response from Justin G. General Manager on 2024/3/4
Dear Miranda,Thank you for your review of our Holiday Inn Express. We always look forward to feedback from our valued guests. I will pass on your review to our staff and thank you again for choosing us for your hotel needs in the Erie area.

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Justin G. General Manager on 2024/3/4
Dear Todd,We appreciate your review of our hotel. We are pleased that you enjoyed our amenities and we hope to see you again soon.

10/10 Excellent

Mary Jo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool for my grandson
Stayed 1 night in Feb 2024
Response from Justin G. General Manager on 2024/3/4
Dear Mary Jo,We appreciate you sharing your experience with us and for the 5-star review. I am pleased that you enjoy our friendly hospitality. Thank you for your continuous business and for your loyalty to the IHG Brand. We will look forward to welcoming you back the next time you are in our area.

8/10 Good

John

Stayed 1 night in Feb 2024
Response from Justin G. General Manager on 2024/3/21
Dear John,Thank you so much for staying with us and your wonderful review of your stay. Our staff takes great pride in providing our guests with memorable lodging experiences. We realize that there are many choices when considering lodging and travel. Please come visit us again soon.

10/10 Excellent

Amber

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptional! And the pool area was awesome we really enjoyed the water slide and also liked that there was a separate larger pool if you were looking to be away from the crowd.
Stayed 1 night in Feb 2024
Response from Justin G. General Manager on 2024/2/27
Dear Amber,We value our guest feedback and appreciate the 5-star review. I am pleased that you commented on how professional and accommodating the team is, at the Holiday Inn Express North East. Our culture is making sure every guest leaves with a wow experience. We thank you for your business and for your loyalty to the IHG Brand. We look forward to your return the next time you are in our area.

8/10 Good

Kasandra

Traveled with family
Liked: Amenities
All around great lil mini vacation for the whole family
Stayed 1 night in Feb 2024
Response from Justin G. General Manager on 2024/2/27
Dear Kasandra,Thank you for taking the time to write a review about your recent stay at our Holiday Inn Express. As always, we aim to make sure our guests are as satisfied with their stay as possible. I am always pleased to hear such nice comments such as yours. I look forward to sharing the results with the staff to show them that hard work does produce positive results.

8/10 Good

Alexis

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rules in pool need to be enforced.
Stayed 1 night in Feb 2024
Response from Justin G. General Manager on 2024/2/22
Dear Alexis,Thank you sharing your experience with our online community! I am so glad that your stay with us was pleasant. Our staff is dedicated to providing all our guests with a friendly and welcoming stay! I hope you will come stay with us again when your travels bring you our way!Sincerely,

10/10 Excellent

Westley

Stayed 1 night in Feb 2024
Response from Justin G. General Manager on 2024/3/21
Dear Westley,We value our guest feedback and appreciate the 5-star review. I am pleased that you commented on how professional and accommodating the team is, at the Holiday Inn Express North East. Our culture is making sure every guest leaves with a wow experience. We thank you for your business and for your loyalty to the IHG Brand. We look forward to your return the next time you are in our area.

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Feb 2024
Response from Justin G. General Manager on 2024/2/12
Dear Dustin,We appreciate you sharing your experience with us and for the 5-star review. I am pleased that you enjoy our friendly hospitality. Thank you for your continuous business and your loyalty to the IHG Brand. We will look forward to welcoming you back the next time you are in our area.