Scott, thank you for your patience while our team prepared your preferred room. We're pleased to hear that you found our team members polite and accommodating. We hope your stay at Aloft Charleston Airport & Convention Center was enjoyable and look forward to welcoming you back soon.

Sarah, it's delightful to know you appreciate the convenient positioning of Aloft Charleston Airport & Convention Center, near exciting points of interest. We hope you made the most of your trip. Thank you for choosing our location and we sincerely hope to see you again soon.

Angela, we appreciate your review and feedback. While it's nice to hear that you found our premises immaculate, we're disappointed to read that your interactions with our colleagues did not meet your expectations. A warm, friendly atmosphere is something we strive for, and we genuinely regret if this was not fully conveyed during your visit. We value your insights as they guide our efforts to enhance guest experiences. We hope you'll grant us another opportunity to provide the hospitality we're known for.

Lana, thank you for your kind words about Aloft Charleston Airport & Convention Center. We're thrilled to hear that you appreciated our strategic location, cleanliness, and the convenience of having many shops and dining options nearby. We're eagerly awaiting your return in the near future.

Jazmine, we appreciate you taking the time to share your feedback. We understand undergoing renovations can occasionally impact the guest experience. We also acknowledge your concerns about room amenities and their arrangements. Please know we're keen on continuously improving our guests' experiences, and your comments will be taken into consideration as the renovation continues. We hope to have the opportunity to welcome you back once the renovations are complete when we can provide a better stay.

Sarah, we're sorry to hear about the issues you experienced with the cooling system and the general upkeep. We're also aware of your comments regarding our team members availability. We strive to ensure all our guests have a comfortable stay, and your feedback will help us improve. We hope you'll give us another opportunity in the future.

Angela, your kind words about Aloft Charleston Airport & Convention Center are greatly appreciated. We're thrilled that you had an excellent stay and enjoyed the amenities, including our on-site bar, pool, and comfortable beds. Our team members aim to please and we're glad they made an impact during your stay. We're looking forward to welcoming you back on your future travels.

Debra, it warms our hearts to learn about your excellent experience at Aloft Charleston Airport & Convention Center. We're thrilled that you enjoyed the peaceful atmosphere, top-notch cleanliness and comfortable accommodations. We look forward to welcoming you back for more restful stays.

We appreciate the feedback, Neil.It's disheartening that we couldn't exceed your expectations and offer you the most positive experience possible. We care deeply about the satisfaction of our guests so we do hope you give us another opportunity to improve your opinion of us.

Andrew, we're glad you appreciated Aloft Charleston Airport & Convention Center's convenient location and overall aesthetics. We hope your travels bring you back our way soon!

Beverlee, we value your feedback and understand your concerns about the level of attention and helpfulness you hoped to experience. Our team always aims to provide top-notch service, and it's disappointing to hear that we missed the mark during your stay. Your suggestions regarding the shuttle service and in-room amenities have been taken into account. We hope to have another opportunity to enhance your experience with us in the future.

Melissa, we're thrilled to know that you found Aloft Charleston Airport & Convention Center to be beautiful. We appreciate your positive words about our cleaning team. We understand your comment about the unique transparency features of our bathroom walls. Your comments about our front desk professional will be discussed to ensure we constantly project a welcoming atmosphere. We hope to welcome you back soon for an even better experience.

Quantasha, we appreciate your high praise for Kayshia and her outstanding service. We're thrilled that she could expedite your check-in process at the Aloft Charleston Airport & Convention Center. However, we acknowledge your comments about the room condition. We'll certainly look into the matters of room damage and the non-functioning phone, as ensuring a comfortable stay for our guests is our priority. Thank you for staying with us and providing this feedback.

Tara,Thank you for taking the time to rate your experience at the Aloft Charleston Airport & Convention Center. If there are any specific areas where we could improve, we would greatly appreciate your suggestions to enhance future stays. We hope to welcome you back in the future.

Any, we're concerned to read about your recent experience. Cleanliness is one of our primary focuses, and it sounds like we did not meet your expectations in this area. We appreciate your feedback and will address your concerns with our housekeeping team. We hope you'll give us another chance to make a better impression in the future.

Janae, we see you've left a rating without any specific feedback. We encourage our guests to share their experience in detail so we can understand how we could improve. We're committed to the satisfaction of our guests, and we aim to exceed expectations in every area. Your thoughts on your stay are valuable to us.

Thanks, Emily! It's outstanding your time at Aloft Charleston Airport & Convention Center was fantastic. We can't wait until your next visit!

Thanks for the perfect rating, Michell!We're pleased to hear that you have fully enjoyed your stay at Aloft Charleston Airport & Convention Center, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

Bernadette, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Aloft Charleston Airport & Convention Center!

Ernestine, thank you for choosing Aloft Charleston Airport & Convention Center. It's wonderful to see such a high rating, indicating you enjoyed your stay with us. We hope your experience encourages you to visit us again in the future. Safe travels!

Jacenta, it's great to hear that your stay at Aloft Charleston Airport & Convention Center was enjoyable. We take pride in the cleanliness of our guestrooms, and we're thrilled you noticed the freshness of our accommodations. We're also glad our front desk team member provided courteous service, aligning with our commitment to hospitality. Looking forward to welcoming you back to our hotel for another satisfying experience!

Lucien, it seems you've left a rating without any specific feedback. We would greatly appreciate hearing more about your stay at the Aloft Charleston Airport & Convention Center to understand how we could have improved your experience. Feel free to share any comments. We hope to have an opportunity to serve you better in the future.

Donald, we're thrilled to hear that you had a delightful experience at Aloft Charleston Airport & Convention Center. Your kind words for Angel, one of our team members, will definitely be passed along. We appreciate your feedback and hope to welcome you back soon.

Asia, your feedback is appreciated. It's disconcerting to hear about your experience with our team member and recent temporary enhancements. We strive to maintain a safe and comforting environment, so your comments are taken seriously and will be used to improve our guest experience. We hope you'll give us a chance to better meet your expectations in the future.

James, it appears you had a less than satisfactory stay and for that, we genuinely apologize. We value all guest feedback as it provides us with the opportunity to improve. We sincerely hope we have another chance to serve you better in the future.

Alyssa, it's great to see your positive rating for Aloft Charleston Airport & Convention Center! We hope you enjoyed your stay and look forward to welcoming you back in the future.

We appreciate you taking the time to share your feedback, Joseph.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.

We appreciate the feedback, Dasani.It's unfortunate you had such challenges during your time with us. We regret that we couldn't provide you with a perfect experience. We do hope you give us another opportunity to demonstrate the high standard of service we're accustomed to providing.

Mark, we appreciate your feedback. It appears there was a misunderstanding regarding our transportation arrangements. The Aloft Charleston Airport & Convention Center is committed to offering accurate information to our guests and any miscommunication is not reflective of our usual standards. We will be sure to have clarity on these services in the future to enhance our guests' convenience and stress-free journey. Thank you for bringing this to our attention.

Justin, it's great to know that you had a good overall experience during your stay. We understand the lack of amenities due to ongoing improvements was a bit of a let-down. Being located close to the airport certainly offers convenience, but we acknowledge there can be drawbacks too. Thank you for your understanding and patience. We're confident our enhancements will make future stays even better.

Justin, thank you for taking the time to rate your experience at the Aloft Charleston Airport & Convention Center. We're pleased to see you had a positive stay. We strive for excellence and your feedback is valuable for us. Looking forward to welcoming you back in the future.

Thank you for the feedback, Ayumi.We strive to share a pleasant experience with all of our guests. We do hope to see you again soon so we can share a more positive encounter with you.

Rattanatorn, thank you for favorably rating your stay at Aloft Charleston Airport & Convention Center. It's pleasing to see that you had a positive experience with us. We look forward to being your choice of accommodation in Charleston in the future.

Chris, we're always striving to learn and improve and greatly appreciate you sharing a rating. We hope to see you again in the future to offer a more satisfying stay.

Jeffrey, it seems you had a fair experience during your stay. We acknowledge every feedback as an opportunity to sharpen our services, making each visit better than the last. We hope to have another opportunity to serve you again in the future, possibly exceeding expectations next time.

David, thank you for staying at Aloft Charleston Airport & Convention Center. We appreciate your supportive rating on Hotels.com and hope to welcome you back in the future for an even more splendid stay.

Robert, thank you for taking the time to rate your recent stay. We notice it was a neutral experience, and we're keen to improve. We hope to have the opportunity to extend an even more enriching experience next time.

Samantha, it's wonderful to hear that your stay at Aloft Charleston Airport & Convention Center met your expectations! We're delighted to have been a part of your journey and appreciate you choosing us for your accommodation needs. We look forward to welcoming you back in the future.

Vicki, we appreciate your candid feedback. We apologize for any inconvenience regarding the bathroom facilities and understand the importance of transparency about major maintenance such as the water issue. Your comments will play a crucial role in our continuous effort to enhance our services. In relation to the pending charges, these sound unusual and we would certainly advise connecting with our management to resolve this. Understandably, your experience didn't match your expectations, and we respect your decision. Thank you for taking the time to share your thoughts.

Natasha, thank you for choosing to stay at Aloft Charleston Airport & Convention Center and taking the time to rate your experience. It's heartening to know we were able to provide you with a satisfying visit. We hope your next stay with us will be even more enjoyable.

Janell, thank you for sharing your perspective. We acknowledge your concerns about the ongoing upgrades at our establishment and appreciate your patience during this time. We are striving to minimize any disruption to our guests and we certainly look forward to delivering an enhanced experience once the improvements are completed. We hope you'll consider a return visit to witness the transformation.

Robbin, we appreciate your feedback and interest in keeping our property updated. Our team is frequently reviewing possible improvements and guest feedback is paramount to this process. We hope to welcome you back in the future, possibly even following an update based on your suggestion.

Aimee, we notice your rating and understand your stay may not have met your expectations. We value your feedback and assure you we continuously strive towards enhancing our guest experience. Any details you could provide regarding your stay would be immensely helpful for our improvement. We hope for another chance to deliver a more satisfying experience in the future.

Patricia, it's wonderful to hear that you've had a delightful experience at Aloft Charleston Airport & Convention Center, even while renovations are ongoing. We're thrilled you've expressed such positive sentiments about your stay. It's our goal to provide a high-quality experience, whether our facilities are undergoing transformations or not. We're looking forward to welcoming you back in the future!

Emily, it's splendid to hear your positive words about our accommodating team members. We strive to offer excellent service. On the other hand, we understand your concerns about the condition of the property and rest assured, we're keen on making continuous improvements. We're currently refreshing some of our rooms and we look forward to you enjoying these enhancements when they're complete.

Jennifer, it's fantastic to see your perfect score for Aloft Charleston Airport & Convention Center! We sincerely appreciate you choosing us for your stay. We'd be delighted to welcome you back anytime!

Jennifer, it's disappointing to hear you experienced some issues during your stay. We strive to provide clean and comfortable accommodations, so we regret that this wasn't your impression. Your feedback about the security aspects and the cleanliness of the rooms and hallways is concerning to us and definitely taken into account. We also aim to offer professional and warm service from our team members, so regret if this wasn't fully experienced during your interactions at the front desk. On a positive note, we're glad to hear our airport shuttle driver provided pleasant and accommodating service. This feedback is valuable and will be shared with our team to help us make improvements. Your satisfaction is our top priority and we hope to have another opportunity to better serve you in the future.

Heather, we regret to hear about your disappointment due to the ongoing renovations and your experience with the indoor pool. We appreciate your patience as we strive to improve our amenities. Our goal is to ensure every guest has a relaxing and enjoyable stay. We hope you will reconsider a future stay during which we can provide a more satisfying experience.

Ting, it's regrettable to hear about the disturbances you experienced due to ongoing construction and that your interactions with our team members did not meet expectations. We hope you consider giving us another chance in the future to show our improvements.

Thanks for the outstanding rating, Rise!We're delighted your time at Aloft Charleston Airport & Convention Center was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.