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Paradise Hotel And Resort

3.5 star property
Family-friendly hotel with area shuttle service and bars

Choose dates to view prices

Photo gallery for Paradise Hotel And Resort

Exterior
Outdoor banquet area
BBQ/picnic area
Aerial view
Point of interest
Located near Emily Bay Beach, Paradise Hotel And Resort is the perfect haven for a fun-filled getaway. Cycle around Kingston and Arthur's Vale Historic Area or unwind with mini golf, then rejuvenate at the spa or by the outdoor pool. With an on-site restaurant serving local cuisine and a coffee shop to start your day off right, guests have raved about their stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Spa
  • Breakfast available
  • Pool
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, Garden Area

Standard Room, Garden Area | 1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, Garden Area

Highlights

Furnished balcony or patio
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | 1 bedroom, pillowtop beds, desk, laptop workspace

Superior Room

Highlights

Furnished balcony or patio
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | 1 bedroom, pillowtop beds, desk, laptop workspace

Executive Suite

Highlights

Furnished balcony or patio
Separate dining area
Heating
Connecting rooms available
Kitchenette
Refrigerator
Flat-screen TV
Pillowtop bed
  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Map
Queen Elizabeth Avenue, Norfolk Island, 2899

What's nearby

  • Kingston and Arthur's Vale Historic Area - 3 min drive - 2.3 km
  • Slaughter Bay - 3 min drive - 2.6 km
  • The Arches - 4 min drive - 3.0 km
  • Kingston Jetty - 4 min drive - 3.0 km
  • Emily Bay Beach - 5 min drive - 3.0 km

Getting around

  • Norfolk Island (NLK) - 6 min drive

Restaurants

  • ‪High Tide Kitchen - ‬18 min walk
  • ‪Latitude 29 - ‬17 min walk
  • ‪Bedrock - ‬13 min drive
  • ‪Chinese Emporium - ‬8 min walk
  • ‪Rumours - ‬19 min walk

About this property

Paradise Hotel And Resort

Family-friendly hotel near Emily Bay Beach
Located close to Kingston and Arthur's Vale Historic Area and Slaughter Bay, Paradise Hotel And Resort provides a terrace, mini golf, and a coffee shop/cafe. Adventurous travelers may like the cycling at this hotel. Treat yourself to a sports massage or other spa services. The on-site local cuisine restaurant, The Garden, offers breakfast, lunch, dinner, light fare, and al fresco dining. In-room WiFi (surcharge), with speed of 50+ Mbps, is available to all guests, along with a garden and laundry facilities.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • Full breakfast (surcharge), a free area shuttle, and bike rentals
  • An outdoor tennis court, express check-out, and a banquet hall
Room features
All 50 rooms include comforts such as laptop-friendly workspaces, as well as amenities like WiFi.
Extra conveniences in all rooms include:
  • Heating and ceiling fans
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels and DVD players
  • Furnished balconies or patios, wardrobes/closets, and refrigerators

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 25 per stay)
  • In-room WiFi speed: 50+ Mbps
  • In-room WiFi has a 1-device limit
  • Available in some public areas: WiFi (AUD 25 per stay); free wired internet
  • WiFi in public areas has a 1-device limit

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 5:00 PM at scheduled times
  • Free area shuttle up to 2 km
  • Beach shuttle (surcharge)
  • Free shopping center shuttle
  • Onsite parking available only on request
  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: AUD 20 to 30 for adults and AUD 10 to 15 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Garden
  • The Garden Bar

Things to do

  • Bicycle rentals
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Piano
  • TV in common areas

Family friendly

  • DVD player
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekdays only)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 10 AM; Check-in end time: 5:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 1.5 percent for credit card payments
The front desk is open daily from 8 AM - 5:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for AUD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per stay (for stays between 1 January - 31 December)

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately AUD 20 to 30 for adults, and AUD 10 to 15 for children
  • Fee for in-room wireless internet: AUD 25 per stay (1-device limit, rates may vary)
  • Fee for wireless internet in public areas: AUD 25 per stay (1-device limit, rates may vary)
  • Airport shuttle fee: AUD 30 per person (roundtrip)
  • Airport shuttle fee per child: AUD 30 (roundtrip)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Paradise Hotel & Resort
Paradise Hotel & Resort Norfolk Island
Paradise Norfolk Island
Paradise Resort Hotel
Paradise Hotel Resort Norfolk Island
Paradise Hotel Resort
Paradise And Norfolk Island
Paradise Hotel And Resort Hotel
Paradise Hotel And Resort Norfolk Island
Paradise Hotel And Resort Hotel Norfolk Island

Frequently asked questions

Does Paradise Hotel And Resort have a pool?

Yes, this property has an outdoor pool.

Is Paradise Hotel And Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Paradise Hotel And Resort?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Paradise Hotel And Resort?

Check-in start time: 10 AM; Check-in end time: 5:00 PM. Late check-in is available during limited hours.

What time is check-out at Paradise Hotel And Resort?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Does Paradise Hotel And Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 9:00 AM–5:00 PM at scheduled times. A fee of AUD 30 per person applies.

Where is Paradise Hotel And Resort located?

This family-friendly Norfolk Island hotel is located near the airport, within 3 mi (5 km) of Slaughter Bay, Kingston and Arthur's Vale Historic Area and Emily Bay Beach. Headstone Reserve and St Barnabas Chapel are also within 6 mi (10 km).

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Paradise Hotel And Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 15 out of 38 reviews
Rating 8 - Good. 17 out of 38 reviews
Rating 6 - Okay. 5 out of 38 reviews
Rating 4 - Poor. 0 out of 38 reviews
Rating 2 - Terrible. 1 out of 38 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was set in lovely gardens, walkable to town. The only thing that would have made our stay better was a toaster in the room because food and dining is expensive on the Island.
Stayed 7 nights in Jun 2025

10/10 Excellent

Domenic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

First time at this hotel and it’s was great very clean and very helpful staff. The only thing is the need free Wifi.
Stayed 3 nights in May 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quiet, clean rooms, helpful staff. Restaurant does good meals, the fish was gorgeous. Would stay again👍
Stayed 6 nights in Jul 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient
Stayed 7 nights in Feb 2025

10/10 Excellent

Susan Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location. Staff very friendly and super helpful. Room a good size for a week stay. Comfy bed and clean facilities.
Stayed 7 nights in Mar 2023

6/10 Okay

Chloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and very helpful. Room comfortable and clean, but a bit cold.
Stayed 4 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for families.

Staff and everyone on the island extremely helpful and friendly. So much to do (including swimming, snorkelling and diving in the most pristine waters), and to see, and if you're interested in early Australian history and family history research, this place is a gold mine. One of Australia's best kept secrets perhaps? And what a bonus, no flies! Just loved it.

10/10 Excellent

Todd

Liked: Staff & service, property conditions & facilities
Paradise was great. Staff were lovely and always happy to help. Could have been cleaner as there were a couple of cockroaches that frequented the room ans well and mould on the bathroom roof. The walls were thin so we could hear the people next doors conversation. A car is really helpful as it’s a little walk into town. Great facility
Stayed 7 nights in Dec 2024

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing. Welcoming and personal. Hotel suffers from shortages seen over Norfolk in terms of staffing, produce and variety. Great range of tours and activities can be organised with no trouble. Most tour groups are over 70's so don't think this is a hotel with lots of kids around. Clean, good rooms, but it's staff like Tahni and Sam who will make it feel like home and you a favourite long distance family member.
Stayed 7 nights in Oct 2022

8/10 Good

Yvonne Maree

Liked: Cleanliness, staff & service
Staff were lovely my room was very hot and no shade around pool area
Stayed 7 nights in Dec 2024

8/10 Good

francois

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024

8/10 Good

John

Liked: Staff & service, amenities, property conditions & facilities
Room was not as clean as it could have been, loose tiles in the bathroom had bugs crawling in and out, cobwebs everywhere under counters and benches, needs a bit of Reno and care.
Stayed 7 nights in Feb 2024

8/10 Good

francois

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024

8/10 Good

francois

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024

6/10 Okay

Teresa M

Stayed 6 nights in Apr 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely pool view room which would have been great in summer. There is no heating in the rooms in this hotel. It does not get too cold at night but there is also no air conditioning for the summer, only ceiling fans. That may be enough as the weather is temperate in the summer too.
Stayed 2 nights in Jun 2021

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely Spoilt

The staff made my stay so enjoyable, nothing was a problem, from the "Princess" on reception (tour bookings), Karina Manager( best sights to see and people to talk too), and Sam (bar and dinning duties). Thank you
Convicts Dinner
Stayed 7 nights in Mar 2021

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2019

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
located close to main part of town. Amenities were great
Stayed 4 nights in Feb 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Norfolk

Quiet, clean, good breakfast, nice helpful staff, spacious comfortable rooms & nice pool
Stayed 7 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A VERY COMFORTABLE ROOM, FRIENDLY, HELPFUL STAFF. WHAT MORE COULD YOU WANT,.
Stayed 6 nights in Jan 2019

10/10 Excellent

Joy, Gold Coast NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel very handy to attractions and town. Would definitely stay there on future trips to Norfolk.
Stayed 8 nights in Jul 2018

8/10 Good

Sally, Tasmania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly and relaxing place to stay

I stay at this Resort for 5 nights and if I returned to Norfolk Island I would stay there again. The Staff are very friendly and the whole complex is very clean.
Stayed 5 nights in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good location quiet

staff very friendly and helpful restaurant excellent cooked up a heap of fish i caught no problem
Stayed 8 nights in Jan 2018

8/10 Good

Sue, Waikato NZ

Liked: Cleanliness, staff & service

Easy walk to shops

Clean and tidy, nice pool. Friendly staff and easy walk to shops and restaurants,
Stayed 5 nights in Dec 2017