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"Room was really nice and clean. Layout was good with the onsen"

"I relaxed at the spa. Staff was kind and able to cimmunicate in English. The buffet was great but the crabs were too salty."

"Amazing onsen access. Great location, clean. Nice cafe and coin laundry available."

"In love with Noribetsu, so staying here was a no biggie. The place is nice and the room is big. This place was a non-smoking friendly and true compare to another hotel I have stayed last year in Noribetsu where i requested for a non-smoking room to only get a smoking room. The only thing I wish was different is for the meal to change on a daily base, because you will be eating the same breakfast and dinner everyday."

"Nice 5 star hotel. The service and staff is top notch. The views are spectacular. Great place to retreat to and relax. We stayed here for 1 night in our trip through Hokkaido. My only issue was at check in. We were required to make the dinner reservations and meal selection at the front desk. And not everything we wanted was available to us. So it was very awkward experience in my opinion. I don’t know if I made a mistake not reserving the restaurants in advance but it is hard to know what you want for dinner up to 7 months in advance. Maybe it was just better to order room service. "

"Great traditional ryokan with Hot Springs Onsen."