Treetop Pool Villa | Bathroom | Separate tub and shower, deep soaking tub, rainfall showerhead
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Reviews of An Lam Retreats Ninh Van Bay

5 out of 5
An Lam Retreats Ninh Van Bay
Ninh Van Bay, Ninh Hoa, Khanh Hoa

Reviews

9.2

Wonderful

Rating 10 - Excellent. 45 out of 65 reviews" "
Rating 8 - Good. 15 out of 65 reviews" "
Rating 6 - Okay. 1 out of 65 reviews" "
Rating 4 - Poor. 3 out of 65 reviews" "
Rating 2 - Terrible. 1 out of 65 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful retreat! It was such a luxurious stay. Barely anyone else around. We had a majority of the amenities to ourselves most of the time. The only other time we would see someone else is during breakfast/lunch/dinner at the restaurant. The service was immaculate! Huong, our host(?), was AMAZING! She made sure our stay was extremely comfortable. She made sure we got everything we wanted and more. The room itself was fantastic. The views were amazing. The only downside was there were ants in our bathroom and some areas of our room. It wasn’t so bad until the morning of our check-out but other than that, it was fine!
Stayed 2 nights in Apr 2024

8/10 Good

Tuyen

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023

10/10 Excellent

joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of best holidays ever for pampering and cultur
Right from the start we were looked after in such a friendly, efficient and perfect way. our personal butler was constantly available to accomodate all our needs. we are definitely coming back.
Stayed 7 nights in May 2023
Response from The Management on 2023/6/9
Xin chào Joanne,Thank you for sharing your recent stay experience with us. We are so delighted to hear that you've had an enjoyable stay with us and have come to appreciate the value that our colleagues has provided to you. Your wonderful words of appreciation will be conveyed to our team.Once again, thank you for sharing your experience with us and we look forward to welcoming you back to our retreat again in the near future.Best Regards,

8/10 Good

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

Duy Anh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022
Response from An Lam Retreats Ninh Van Bay on 2022/9/6
Dear Mr. Duy Anh,Thank you for choosing to stay with us and for taking the time to rate us on Expedia. We look forward to welcoming you back in the nearest future and wish you have a nice day.Warm regards,The Management.

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We paid a premium rate as compared to other rates in the websites which comes with free meals and transport. However, we were given absolutely nothing when we checked in. Our upgraded villa was a beach access villa stuck between 2 villa with kids, so we changed back to our original treetop villa. Zero check in procedures or introduction to hotel. Only introduction was do I want to take the chargeable sunset cruise. Lipstick stains on the cup, pool was dirty, sup board was broken. I wish I can give a better review but.. the total disconnect in the resort just makes it like their priorities are just to get as much customers in and out while offsetting future recommendations or business.
Stayed 2 nights in Feb 2021
Response from Jeremie Larin on 2021/4/5
Dear [Expedia Username] Many thanks for writing about your recent experience at An Lam Retreats Ninh Van Bay. I’m very disappointed to hear your experience wasn’t met by our service standards. I personally apologize for this. I have reviewed all of your comments internally with our operational teams, and we are addressing these as we speak. Indeed there’s no excuse for the service levels mentioned, we do expect our team to be proactive and manage in accordance to expectations. I’m still trying to find your stay record. Could you please contact me via my email jeremie.larin@anlam.com, I’d like to discuss the issues you mentioned further. Regards, Jeremie Larin

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was amazing. the room was new and very spacious, the view was spectacular. What i like most that the staff in here are very attentive, friendly. Really suitable for couples! Highly recommend
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Dee, NY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The An Lam is a beautiful resort. Very peaceful and relaxing. One of the aspects we liked best was their adult only policy. It really makes for a nice couples vacation where you can just enjoy some quiet downtime with your partner. The staff was great. It's a nice touch having a butler assigned to help you with whatever you may need. The butlers are available 24/7 and I'm not sure how necessary that is and could probably lead to some people taking advantage of them. The service was overall great although we felt at times they lacked the basics. For example we had many meals where we were never provided napkins. The food was great and not overly expensive.
Stayed 5 nights in Aug 2019

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb - Highly recommended
I can only describe the quality of the service and the attention to detail be it in the accommodations, the staff or the food as superb! If you are looking for a very private, intimate & luxurious get away, you must try An Lam Ninh Van Bay. We loved it! The only initial disappointment I can think of is that our first Bay View room was, well, not really Bay View. I asked our Butler if we could please change rooms and they quickly cleaned and gave us another room which was absolutely amazing. Friendly advice: do opt for the rooms with a private pool as it made the whole experience incredibly better.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from GM on 2019/7/14
Xin Chao, Thank you for taking the time to review our resort

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful - heaven on earth
We absolutely adored our stay at an lam retreats. It’s everything as advertised, removed, relaxing, beautiful, isolated and just super quiet.
Stayed 3 nights in May 2019
Response from GM on 2019/6/15
Xin Chao, Thank you for your positive review

8/10 Good

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A retreat in every sense of the word
Great place to stay to unwind & unplug. Only drawback is that in terms of dining options you’re restricted just to the hotel, but the food is so good that it works out. Staff are super friendly, food is delicious. However for the price point it’s a little frustrating they charge you for boat transfers to the mainland outside of the one shuttle service they provide per day.
Stayed 4 nights in Apr 2019
Response from GM on 2019/4/21
Xin Chao Damien, Thank you for your feedback. We do appreciate that you would like more dining options in the resort. We do offer 4 alternatives for this and those being the Sen Restaurant, Sen Deck, In villa dining or one of the more romantic options being on the beach, jetty. Clearly with an intimate resort with just 34 villas it would be unrealistic to offer a wider range of dining options than this. We do unlike many other resorts of similar standards in the vicinity offer a complimentary return boat transfer service to the resort. Most people find this completely acceptable and not particularly frustrating. For those who prefer a private or shared transfer time we are happy to cater to them at a minimal fee.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2018
Response from GM on 2018/12/5
Xin Chao, Thank you for your positive "5" review of our beautiful resort. We look forward ot you staying again soon. An Lam Team

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing for relaxing run away luxury vacation. going from island to the coty could take some time, especialy mind that its not easy to get a taxi from the pier. stuff was friendly, food was superb, they even got us special fruits for our request and made out of menu improvisations. we had some bad weather and beside minor electric fails for few minutes it was all good.
Stayed 3 nights in Sep 2018
Response from GM on 2018/9/20
Cin Chao, Jonathan, Thank you for taking the time to make a review and your kind words. We do look forward to seeing you again when yo trvael to Vietnam. An Lam Tam

10/10 Excellent

ying ho

Nice hotel
Nice hotel with good view but beach not beautiful nor clean as expected
Stayed 2 nights in Aug 2018
Response from GM on 2018/9/6
Xin Chao, Thank you for your review and positive comments of our resort. We do look forward to seeing you return in the near future. An Lam Team

10/10 Excellent

Julie, Sydney, NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to chill and recharge
We had a wonderful, relaxing stay. Our butler was really helpful and always available. The food was excellent . The full restaurant menu was available for room service at no extra cost.
Stayed 5 nights in Aug 2018
Response from GM on 2018/9/6
Xin Chao, Thank you for your review and positive comments of our resort. We do look forward to seeing you return in the near future. An Lam Team

10/10 Excellent

Dinesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Paradise Getaway
Where do we begin. We had the pleasure of staying at An Lam Retreats and it was everything and more than we could have expected. The process of getting to the island might be a bit long (about a 60 mins drive + 10 min boat ride) but it is worth the trip. The property is located on an island, so if you're looking to getaway, this is definitely the place to do it. As we got to the island, we were greeted by the friendly staff and provided welcome drinks. They then showed us to our villa. We were graciously upgraded (perks of Expedia's VIP+ program!) and oh my word, it was just divine. The views of the bay were unreal and thats not even the best part. The villa itself was a perfect combination of nature + luxury. The private infinity pool was also a very nice touch. And you also get your own butler! Though there is only 1 option for food (the restaurant and room service share the same menu) its located along the beach and the views are just as spectacular. The food might lean on the pricey side but its delicious none the less. There are also a number of activities that you can book, though we didn't have time to do everything. We can honestly say it was one of the best getaways we have been on and would definitely recommend this place for a vacation. Thank you An Lam for the hospitality and we hope to be back one day soon!
Stayed 1 night in Jun 2018

10/10 Excellent

Eamon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Lam is the best!
My girlfriend and I stayed here for a couple of nights in a private villa with a pool. The rooms are exactly as they look on the internet - AMAZING. The food here was exceptional and extremely well priced for the quality and exactly as you would expect from a 5-star resort (don't take any notice of the other comments, take a look at my photos!). We had a seafood platter which was awesome and the seafood was as fresh as I've had, steak and wine one night and the rib-eye was as good as I get at $75 steak houses here in Melbourne, we had a freshly caught and grilled pomfret fish, the Pho and Nha Trang Noodles were great for breakfast, and the cheese platter was exceptional. Staff were super friendly and helpful with a special shout out to Hanh who took care of us the whole time. I managed to turn up extremely sun burnt from being in Langkawi just before and Hanh organised some cream to help make it better. Fantastic service! I really hope to stay at An Lam again sometime soon :)
Stayed 2 nights in May 2018
Response from Franck on 2018/6/5
Xin Chao Eamon, Warm Greetings from An Lam Retreats Ninh Van Bay! Thank you so much for taking the time to share your great review and strong recommendations. I am thrilled to know that you enjoyed your stay with us and it is a delight to read that you have been pleased with our food selection. I look forward to welcoming you back for another relaxing holidays. Warmest Regards,

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honeymoon
This was an amazing stay as part of our honeymoon. The staff were very attentive the rooms are incredible and the setting is out of this world. You feel like you are stepping into paradise, Upon arrival we were greeted by the team and they were really friendly and helpful, and they went on to make us a very memorable. We went in May which is apparently low season but it was still really hot and probably one of the best times to go because we were one of about five other couples there which meant we practically have the place to ourselves. The private yoga classes were incredible and you get to walk through the little gardens where they grow all their own vegetables and fruits and all the other bits and pieces that are on the island. If you’re after a complete retreat that will support very soon. This is the best place I stayed at in Vietnam and we stayed at a lot of nice other places. You are limited to just staying there and eating there but the food is good the service is amazing and the prices aren’t too bad for what you are getting
Stayed 4 nights in May 2018
Response from Franck on 2018/6/5
Xin Chao Jerry, Warm Greetings from An Lam Retreats Ninh Van Bay! Thank you so much for taking the time to share your great review and strong recommendations. I am delighted to hear you had an amazing time with us. I look forward to welcoming you back for another relaxing holidays. Warmest Regards,

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
We arrived at the hotel around 3/3:30pm after ~1 hr drive from the airport (was only 40 mins when we left) & 15-20 min boat ride & were able to enjoy the complimentary afternoon tea while checking in with our butler. The room, restaurant & grounds were perfect. Our particular room (beach front) didnt get good sun for the lounge beds until after ~noon so we went to the beach area anyway (the rooms are staggered for privacy so some other rooms had better sun). Cold water is delivered to you once you arrive at the beach/pool to layout. We spent~$70 USD each night for dinner for 2 (no alcohol) & food was great (light app & bread basket included). Spa service was great. We kayaked & took a snorkel trip as well (private boat with lounge beds to sun on your way to the snorkel spot!). There are more activities available than what is advertised on their website & there is a game room w/ pool/darts/Foosball, bikes to ride but only ~5 mins tops of area to ride them. We ended up doing the hike to stream ourselves in flip flops - it's easy but would recommend at least Chacos/Keens to climb the rocks. We stayed three nights, i loved it but my husband gets bored a little quicker & could have done one less night. The shuttle from the airport was so convenient (good wifi) since you are delivered right to the boat. Good wifi in the room itself, air conditioning is good as long as you keep the doors/shades closed during the day.
Response from Franck on 2018/5/10
Dear Aaron, Thank you so much for taking the time to share your great and detailed review. I am delighted to hear that you had a wonderful time with us. I look forward to welcoming yo back in a near future for another memorable holiday. Warmest Regards, An Lam Tean

10/10 Excellent

Kasper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peacefull stay in the bay
Truly amazing stay at An Lam... We will recommend this resort to anybody who is looking for peace and 100% privacy
Response from Franck on 2018/4/4
Xin Chao Kasper, I am delighted to hear that you had a wonderful time with us. I look forward to welcoming you back in a near future for another relaxing holiday. Warmest Regards, Franck

10/10 Excellent

penny, switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible setting with fabulous accommodation
We loved everything about our stay here- we stayed in a treetop villa with amazing views and our own plunge pool. The staff were kind, always smiling and very service oriented. The food was delicious with lots of choices. (Even for a vegetarian like myself). The property truly made for a relaxing stay.
Stayed 4 nights in Mar 2018
Response from Franck on 2018/4/4
Xin Chao Penny, Warm Greetings from An Lam Retreats Ninh Van Bay! Thank you so much for taking the time to share your great review. I am delighted to hear that you had a wonderful time with us. It is such a reward to read your amazing comments about the kindliness of the Team, who is always willing to please and accommodate our Guests. I look forward to welcoming you back in a near future for another relaxing holiday. Warmest Regards, Franck

10/10 Excellent

ghus, dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
The stay was great. Everything was perfect. The staff especially the manager frank was helpful, cheerful, and assisting on all the occasions.
Stayed 2 nights in Jan 2018
Response from Franck on 2018/2/7
Greetings from Vietnam ! On behalf of our staff members, I would like to thank you for the comments you posted. We are glad to have met your expectations during your stay. We hope your experience will convince you of choosing us again for your next visit in Vietnam.

10/10 Excellent

Letizia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
Stayed 5 nights in Jan 2018
Response from Jayson Nguyen on 2018/1/19
Dear Ms. Letizia, Thank you for taking the time to give us your feedback. We're glad that you've enjoyed your stay with us. We hope to have the chance to welcome your family to our resort again soon! Until then, all the best wishes to you and your family. Best regards! An Lam Retreats Ninh Van Bay

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to relax for a few days......
In November, the property got hit by the worst typhoon in 60 years for the region - so putting that in perspective, where there things to improve - yes. However the staff was great - will do whatever you need. Google translate helped. Villa was awesome. Great place for couples - do not recommend place for kids
Stayed 4 nights in Dec 2017
Response from Jayson Nguyen on 2018/1/8
Dear Mr. Stephen, Thank you for taking your time to make this review, we appreciate your feedback. We are glad that you've enjoyed your stay with us. We hope to once again welcome you to our resort soon. Until then, we wish you all the best! Best regards, An Lam Retreats Ninh Van Bay

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Good overall but still need improvement
Nice resort for a short get away vacation. You'll enjoy the nice retreat here away from the city life. However, my bathroom was quite bad, weak water supply and not enough warm water. The hotel uses the solar water heating I guess, I came on the cloudy day so there was not enough warm water, call the reception for technical guy but no one show up. Not a major issue but I expect better service for the price.
Stayed 1 night in Aug 2017
Dear Sir / Madam, Thank you so much for your review. We highly appreciate your feedback and have looked into the issue of water supply. Sure, we are using solar heating system that's why there may not be enought warm water in cloudy or raining days. However, we are trying to find a solution to maintain consistant warm water in villas. We are happy that you enjoyed your stay and we look forward to welcoming you back. Thank you and best regards, An Lam Retreats

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing with a price!
Staff are extremely friendly as is the way of Vietnam. The pool beach room was amazing.Unfortunately the resort is well overpriced and activities are overpriced. Restaurant prices were OK compared with rooms, however food in comparison the culinary delights of Vietnam was just above average.
Stayed 4 nights in Jul 2017
Dear Mark, Thank you so much and we highly appreciate your review about the food in the restaurant. We have done to improve the quality of food and to maintain the consistency and also other activities to deliver the best services to our guests. Thank you and best regards, An Lam Retreats

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Still under construction
The property is still under construction. Nothing is ready. For that price, totally not worth it. Too much construction noise and no activities what so ever. Has nothing a retreat has.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soon to be perfect retreat
This will be a sensational retreat. The villas are huge, beautifully designed and well equiped (with private pools and terraces). It is secluded and quiet and the entire development feels well designed and thought out. The staff are also an incredible asset - incredibly friendly and you'll have a personal butler for your stay. Nothing is too much trouble. I've never felt so well looked after. We visited in early March 17, there was still significant building work underway - which became overwhelming on one morning. The staff sensed our grumpiness and slowed the work. I would have liked hotels.com to be more upfront about this when we booked. I would think the work will be completed in around a month's time - then this will be an absolutely faultless place to stay. I'll definitely be back.
Dear Sir / Madam, Thank you so much for your review. We are glad that you enjoyed your stay with us. We are working hard to complete all facilities by end of this month. For sure we will do our best to deliver the best experiences to our guests. We hope to welcome you back soon. Thank you and best regards, Vinh Nguyen

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ka Lam was a pleasing experience. The place was not fully completed when we were there so there were a few glitches and some things went wrong, although nothing major. The staff is very attentive and ready to please. We did end up with a giant spider and a mouse in the room :(
Response from Vinh Nguyen on 2017/2/22
Dear Sir / Madam, Thank you so much for your review about our resort. We take note on your comments. We are now working hard to complete the facilities. We also have measures for pest control to drive pests and mice away from the site. Once all facilities are complete by mid March we believe that we can deliver more interesting experiences to guests during their stay such as spa, beach activities, excursions, beach bar, gym etc. We look forward to welcoming you back! Ka Lam Retreat Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Retreat Manager on 2024/1/18
Dear Valued Guest, We appreciate you taking the time to give us your feedback! We're happy that your experience with us at An Lam Retreats Ninh Van Bay was enjoyed! We're also delighted that our team could accommodate you in every way during your stay. Thank you for your wonderful feedback, and we are looking forward to welcoming you back soon again. Best Regards,

10/10 Excellent

jiyoung

Stayed 4 nights in Oct 2023
Response from The Management on 2023/10/29
Dear Jiyoung We appreciate you taking the time to give us your feedback! We're happy that your experience with us at An Lam Retreats Ninh Van Bay was enjoyed! We're also delighted that our team could accommodate you in every way during your stay. Thank you for your wonderful feedback, and we are looking forward to welcoming you back soon again. Best Regards, Retreat Manager

4/10 Poor

Youngsin

Stayed 2 nights in Jan 2023
Response from The Management on 2023/2/17
Dear Youngsin,On behalf of the management at An Lam Retreats Ninh Van Bay, I appreciate you choosing to stay with us and taking the time to rate on Expedia. Thank you for bringing this to our attention so that we can take steps to ensure everything could be adapted your expectation in the future, as we would love nothing more than you back as our guest.Best Regards, The Management

10/10 Excellent

JJ, Taiwan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常好！還會再來！我們住樹屋，超讚景觀，來了都不想回家了！
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
시설만 그럭저럭 좋고 음식이 별로입니다.
방은 괜찮았고, 공항픽업, 방청소 등 다 마음에 들었는데 밥 먹을게 별로 없습니다. 일단 점심이든 저녁이든 주문하면 사람이 없어도 기본 30분은 걸립니다. 그 시간이 너무 힘들었고, 한번은 점심을 주문했는데 직원이 까먹어서 1시간 넘게 기다린 적도 있었네요 ㅡㅡ; 직원이 사과만 했고 별다른 보상은 없었습니다. 또 저녁에 뷔페를 제안할 수도 있는데 절대 먹지마세요. 고기는 완전히 고무덩어리 씹는것보다 힘들었고, 그나마 먹을게 랍스타 밖에 없는데 1인당 10만원이 넘습니다. 그냥... 음식에 큰 기대를 안하고 가면 그럭저럭 지낼만 합니다.
Stayed 3 nights in Jan 2020

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
방은 좋고 음식은 별로..
돌아오는 편이 밤 비행기였는데 레이트 체크아웃을 보장할 수 없다고 해서 그냥 1박을 추가 예약하였습니다. 시설은 그럭저럭. 서비스는 별로. 마사지 받을 때도 분명히 안내책자에는 60분가격으로 80분을 이용할 수 있는 서비스가 있다고 했는데 마사지 받으러 갔더니 직원은 모른다그러고.. 그냥 직원이 아니라 알바 뽑아다 쓰는 듯한 느낌을 받았습니다.
Stayed 1 night in Jan 2020

10/10 Excellent

Harim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely coming back
It was the most private, serene holiday I’ve ever had! Super happy with the service / spa / general facilities.
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was perfect except employees have not good english skill. It can communicate but not fluent.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place is very nice and cozy, the staff was nice and I like the sunrise yoga very much.
Stayed 1 night in Oct 2019

10/10 Excellent

HA HYEON, Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great !
자연경관, 음식, 엑티비티, 서비스 모든것이 완벽 다만, 정말 이 리조트에서 조용한 시간을 보내고 싶다면, 나트랑 리조트중 최북단에 위치하고 있음
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so amazingly sweet and helpful. The place is very comfortable (lovely bed) well thought out and kept impeccable. Housekeeping was an invisible hand, cleaning, tidying up, and replacing towels whenever needed. Our butler ms. Tiên was amazing. Besides checking in regularly to make sure we had everything we desired she also took the time to make us feel most welcome and appreciated as guests.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフのフォローアップがしっかりとして、安心でした。 環境は静かで、のんびりと過ごせます。
Stayed 2 nights in Jul 2019

10/10 Excellent

loan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from GM on 2019/7/14
Xin Chao, Thank you for your positive review and comments

8/10 Good

Tokyo

Liked: Staff & service, property conditions & facilities
ビーチとプールエリアは素晴らしいです。部屋もシンプル清潔感があります。 ただ、一度ゴキブリが出て驚きました。スタッフの英語レベルが怪しかったので、マネージャーを呼んでもらったところ、全てのヴィラが満室だったので部屋移動が出来ませんでした。代わりに、2日目の夕飯代を無料にして頂きました。 ご飯は特別美味しくありませんが、島だからしょうがないと思います。
Stayed 2 nights in Apr 2019
Response from GM on 2019/6/15
Xin Chao, thank you for you review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2019
Response from GM on 2019/4/27
Xin Chao, Thank you for your positive review. We do look forward to seeing you return to An Lam Ninh Van Bay again soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from GM on 2019/4/3
Xin Chao, Thank you for taking the time to review our resort.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from GM on 2019/4/3
Xin Chao form An Lam NVB. Thank you for taking the time to review our resort.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from GM on 2019/1/21
Xin Chao, Thank you for your positive review of our wonderful resort. We do look forward to seeing you here again in the near future.

10/10 Excellent

SUNGJUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
훌륭한 휴양지
매우 만족스러운 여행이었습니다
Stayed 2 nights in Oct 2018
Response from GM on 2019/2/16
Xin Chao SungJu, Thank you for your review and we are delighted that you had a pleasant stay eith us here in the resort. We do look forward to your returning soon. An Lam Team