The receptionist's attitude was not very friendly. What I was most dissatisfied with was that he gave me a random check-in time and made me wait in the reception hall for a full hour and a half. During this period, I saw that they were checking in other people and ignoring us.
Xiaoxin
於 2022 年 9 月住了 1 晚
8/10 不錯哦
THIERRY
家庭旅遊
2025 年 7 月 25 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hôtel bien placé avec parking gratuit et facile d’accès. Chambre d’un très bon rapport qualité prix. Personnel agréable.
THIERRY
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Andres
情侶出遊
2025 年 7 月 24 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
what a great place. i will deff coming back
Andres
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Christopher
家庭旅遊
2025 年 7 月 24 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very rude front desk employees. They did not honor Expedia's price that we agreed to. They charged me a higher rate (what's the point of using Expedia then?)The room was dirty and moldy in the bathroom. The rate of $300 USD per day is not worth it for Holiday Inn. The "free" parking lot was always full with no spots available. This is not a reason to choose this hotel. I would never stay at a Holiday Inn again especially in Niagara Falls, Ontario.
Christopher
於 2025 年 6 月住了 2 晚
8/10 不錯哦
Jewan
家庭旅遊
2025 年 7 月 23 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean and close to all attractions in the area.
Jewan
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Karen
情侶出遊
2025 年 7 月 23 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great stay perfectly located and comfortable bed and pillows
Karen
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Jocelyn
家庭旅遊
2025 年 7 月 23 日
喜歡:整潔度、員工素質和設施服務
Location
Jocelyn
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Sanket
親子旅遊
2025 年 7 月 23 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Experience overall was good except that while booked it was showing in expedia that breakfast included but was not included as per hotel staff and they told to contact expedia for this. This was not good experience on behalf of expedia booking if direct booking on same rate or less breakfast was included.
Sanket
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Daniel
家庭旅遊
2025 年 7 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff was friendly and attentive. Property was clean. Niagra Falls, ON could use a little cleanup but that’s nothing to do with the property. Did not eat at Coco’s. Margaritaville was marginal. Good burger but other stuff just average.
Daniel
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Derek Micheal
家庭旅遊
2025 年 7 月 19 日
喜歡:整潔度、員工素質和設施服務
The indoor hot tub and pool need some TLC.
I was over charged 3 times for the resort fee and someone put food under our room number from the restaurant that was not us. Many phone calls later I’m waiting for the refund on the over charge and they took off the bogus restaurant charges.
Derek Micheal
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Aryan
2025 年 7 月 19 日
喜歡:設施服務
I really enjoyed my stay. The room was spacious and clean, friendly staff.
Aryan
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Arunprasad
家庭旅遊
2025 年 7 月 19 日
喜歡:整潔度、員工素質和設施服務
Small rooms, other than that we had a nice stay
Arunprasad
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Clifton
家庭旅遊
2025 年 7 月 19 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property was in a good location and close to major attractions.
Clifton
於 2025 年 7 月住了 4 晚
6/10 一般般
jeremi
2025 年 7 月 19 日
Meh
jeremi
於 2025 年 7 月住了 1 晚
10/10 有夠讚
ashkan
2025 年 7 月 19 日
喜歡:整潔度、員工素質和住宿環境和硬體
good hotel and nice services
ashkan
於 2025 年 7 月住了 6 晚
10/10 有夠讚
Mindy
家庭旅遊
2025 年 7 月 19 日
喜歡:整潔度、員工素質和住宿環境和硬體
Very convenient for all attractions. Staff very nice. Very comfortable beds.
Mindy
於 2025 年 7 月住了 2 晚
6/10 一般般
Ashley
情侶出遊
2025 年 7 月 19 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Was disappointment with room placement. Upgraded as description said “higher floor” and “balcony” but ended up being ground floor with a room facing parking and main entrance and couldn’t have curtains open the whole time we were there.
Ashley
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Jeffrey S
2025 年 7 月 19 日
About 15 minute walk to the falls and Clifton St. Safe area. Easy parking. Very friendly staff. Breakfast really expensive but good.