The bed was comfortable and the staff were kind. The property itself was old, not refreshed, and needed a full redo. It looked dirty. Breakfast was good but all plastics used with no recycling. Expensive given the condition of the hotel.
Claire
於 2025 年 7 月住了 1 晚
6/10
So, a couple of things. Added extra charges like parking and a $30 a night charge for incidentals, I don’t think this is the best area. We come up here quite often and I wouldn’t return. There was a dirty wash cloth in the elevator for the first 24 hours. The beds were ok. The staff were very friendly and responded to requests with a can do attitude. Really thought the evening crew was grade A
Charles
於 2025 年 7 月住了 3 晚
6/10
Staff were exceptional. 10 of 10. Friendly and attentive.
The free breakfast was excellent. Hot and cold food. The guy running the breakfast rush does a fantastic job of keeping things as they should be.
Unfortunately my room 312 gets an F. The furniture was dirty and the TV has choppy and very limited service.
There was a smell in there that couldn’t be removed. Hoping it wasn’t mold since we breathe that in for 3 days. I was given a discount for it but i definitely made for an uncomfortable stay.
I’m hoping they deal with that issue asap.
Thank you to the staff for trying.
Daniel
於 2025 年 7 月住了 2 晚
6/10
Kalyani
於 2025 年 7 月住了 1 晚
2/10
Not as part level of Holiday inn. Rooms were Stinky and bed sheet are dirty
Rajiv
於 2025 年 7 月住了 1 晚
6/10
Felt a bit overpriced for the room i got. The card constantly not working to access my room. No one at concierge around 9 pm to help when card was not working. Had to wait quite a while to get the card fixed
Abhinay
於 2025 年 2 月住了 1 晚
10/10
Nelton
於 2025 年 5 月住了 1 晚
8/10
It was in a good place lovayed because you was near to everything
Ayalivett
於 2025 年 6 月住了 1 晚
10/10
the property was amazing and Sam the receptionist was very helpful
Shenoda
於 2025 年 5 月住了 2 晚
10/10
Abinash
於 2025 年 6 月住了 1 晚
10/10
Nice property
Gaurang
於 2025 年 6 月住了 1 晚
10/10
Angela
於 2025 年 6 月住了 1 晚
10/10
It’s located perfectly for visitors of Niagara falls
Anand
於 2025 年 6 月住了 2 晚
6/10
Staff service was great, properly condition was terrible
Tasneem
於 2025 年 6 月住了 1 晚
10/10
Crisberth
於 2025 年 5 月住了 1 晚
6/10
Hotel room was spacious and breakfast was good, but the receptionist on day of check was not welcoming, also the property is very old.
Raghuvir
於 2025 年 5 月住了 1 晚
10/10
Pool is good
Gautham
於 2025 年 5 月住了 1 晚
10/10
Everything is good
charnchai
於 2025 年 5 月住了 1 晚
10/10
Heather
於 2025 年 5 月住了 2 晚
8/10
The staff was great and the rooms were clean. The breakfast buffet was very good also.
We had trouble with our keycards and the pool seemed to have too much chlorine.
Sandra
於 2025 年 4 月住了 2 晚
10/10
Sue
於 2025 年 4 月住了 1 晚
10/10
Beds were extremely comfortable and the staff assisted me promptly when I had a problem with the heating unit. Excellent customer service was provided. Thanks so much for your service during our stay.
Michelle
於 2025 年 4 月住了 1 晚
10/10
Karla
於 2025 年 4 月住了 1 晚
6/10
Staff was extremely friendly upon our arrival. The room was not clean the Jacuzzi tub we cleaned ourselves before using. There were stains on our bed. Room was out dated. We wanted to use the indoor pool to take out grandson swimming but the water was freezing. Breakfast was decent and had a good selection.