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Reviews of Paris Nha Trang Hotel & Apartment

3.5 out of 5
Paris Nha Trang Hotel & Apartment
96B1/6 Tran Phu Street, Loc Tho Ward, Nha Trang

Reviews

8.2

Very Good

Rating 10 - Excellent. 33 out of 89 reviews" "
Rating 8 - Good. 32 out of 89 reviews" "
Rating 6 - Okay. 19 out of 89 reviews" "
Rating 4 - Poor. 3 out of 89 reviews" "
Rating 2 - Terrible. 2 out of 89 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Pyotr

Liked: Cleanliness, room comfort
Stayed 21 nights in Jan 2024
Response from Paris Hotel Team on 2024/2/29
Dear our valued Guest, Thank you for taking the time to share your feedback about your recent stay at our hotel. We are pleased to know that you are satisfied with our hotel. We appreciate your feedback. Thank you for choosing to stay at our hotel. We look forward to welcoming you in the future. Best regards,Paris Hotel Team

4/10 Poor

Steven

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff can't understand English
Stayed 1 night in Jul 2023

10/10 Excellent

Tao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from PARIS NHA TRANG HOTEL on 2020/1/21
Dear Mr Tao, Thank you for your review 10/10. Look forward to seeing you back soon. Best regards and have a nice day!

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2019
Response from Paris Nha Trang Hotel on 2019/7/15
Thank you for choosing us as your preferred accommodation in Nha Trang. We are especially happy to get your feedback " 5 out of 5 " . We believe that we have contributed to making your vacation a great one. We will share your feedback with our team and that will motivate us to serve you better in the future. Look forward to seeing you back soon. Best regards and have a nice day!

8/10 Good

Don

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Complacent Staff
Most of the staff are unhelpful and not very friendly. The approach on service is to do the minnum.
Stayed 5 nights in Feb 2019
Response from Paris Nha Trang Hotel on 2019/2/23
Dear Guest , Thank you for choosing us as your preferred accommodation in Nha Trang. We sincerely apologize for the service challenges your experience during your stay. We strive to provide the highest level of service and in this instance we clearly were not able to meet your expectations. Although we never want to learn that a guest has had a bad experience, comments such as yours allow us to take an honest look at our operations and make necessary improvements. We hope you will return in the future and give us a chance to reinstill your confidence in our hotel and our services Thanks

10/10 Excellent

leona, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We satisfied everything during our stay. The front desk staffs and the manager are super friendly and professional. 👍
Stayed 4 nights in Dec 2018
Response from Paris Nha Trang Hotel on 2018/12/29
Thank you for choosing us as your preferred accommodation in Nha Trang. We are especially happy to read your feedback and it's great to know that we have contributed to making your vacation a great one. We will share your feedback with our team and that will motivate us to serve you better in the future. Look forward to seeing you back soon. Best regards and have a nice day!

10/10 Excellent

Angharad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip!
Staff were amazing, clean hotel nice pool. A great stay.
Stayed 3 nights in Oct 2018
Response from Paris Nha Trang Hotel on 2018/10/22
Thank you for choosing us as your preferred accommodation in Nha Trang. We are especially happy to read your feedback and it's great to know that we have contributed to making your vacation a great one. We will share your feedback with our team and that will motivate us to serve you better in the future. Look forward to seeing you back soon. Best regards and have a nice day!

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family accomodation
Great facilities, would recommend. We had a 2 x bedroom unit, perfect for a family of 4.
Stayed 4 nights in Jul 2018
Response from Huong Nguyen on 2018/8/6
Hi Mr Margaret , Thank you for your wonderful review and the outstanding compliments of our hotel. We are happy to have hosted you and hope you will stay with us again on your next visit to Nha Trang. Best regards,

10/10 Excellent

Kathi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to beach
We actually extended our stay. Our first room, a double with no view, had an unpleasant smell in the bathroom - it smelled strongly of mothballs. The shower door wouldnt close, but this was rapidly fixed by management. The room was very clean and comfortable despite the smell and we were impressed with the responsiveness of the management, who worked hard to ensure that our stay was pleasant. We booked a seaview room for our extension and were given a seaview apartment! This amazing apartment has a kitcenette and a washing machine.. it was spacious and bright with a wonderful view. Best of all, no smell! Aside from the rooms, this hotel features an excellent breakfast buffet, an intimate rooftop pool area, and a location just steps away from food, shopping, and the beach. We are already planning to return; we will book at least the seaview room when we do.
Stayed 4 nights in Apr 2018
Response from Nice hotel, close to beach on 2018/5/4
Dear Ms Kathi , Thank you for choosing Paris hotel as your preferred accommodation in Nha Trang. We are especially happy to read your feedback and it's great to know that we have contributed to making your vacation a great one. We will share your feedback with our team and that will motivate us to serve you better in the future. Look forward to seeing you back soon. Best regards and have a nice day!

8/10 Good

Merzemer, Germany, LD-Mö

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice hotel close to the beach+a nice swimming pool
Location of the Hotel is excellent: Close to the beach and not far from the action! Sadly: During my stay there was very loud noise from construction works in the Hotel. 7 Days a week, starting at 7:00 in the morning until about 19:00hrs in the evening. Also on Sundays 7 to 7. And: Like always in ASIA: Extremelly Recless and Noisy Chinese guests, that leave their Room Doors open and talk (scream) with their friends in the other rooms! Very loud! A swimming pool on the roof is very comfortable and nice. The "bar" is never visited. Nobody ever goes there. Why? A young MAN is "bartender" and nobody is interested to go to the 17 floor to sit there alone (at the end of the world) This is the manager´s fault: He should have live music once a week, or a magician, or something (theatre?) for the kids, but he is not really interested in this bar! The prices from the Hotel-Spa and the real prices are not the same: For example "Hair-cut" according to the Hotel Price List is 50.000VND ($ 2.5) and in reality it is 100.000 plus "shampooing" for 60.000 . (in Sum 160.000VND $ 8,00) .. But I still recommend this Hotel! Very good!
Stayed 5 nights in Apr 2018
Response from Nice hotel close to the beach+a nice swimming pool on 2018/5/4
Dear Valued Guest, Thank you for your wonderful review and the outstanding compliments of our hotel. However, on behalf of the team, we are so sorry that you were affected by the mentioned inconvenience. We have addressed this with the management team as we are constantly working to make improvements on the quality improvement wherever possible. Our team appreciate your candid feedback that we will be sure to address. We are happy to have hosted you and hope you will stay with us again on your next visit to Nha Trang. Best regards, Huong Nguyen Sales Online Executive

6/10 Okay

leonie, australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to beach but terrible area to get to hotel d
Hotel was close to beach and eating areas. Inside area in reception looked really flash. Unfortunately due to street out front being dug up we arrived to find taxi couldnt get in to hotel so we had to walk our suitcases thru filth, mud and dirt to get to entrance of hotel. Causing our brand new suitcase wheels to break. Reception staff couldnt speak english hardly and appeared rude and disinterested in us as guests. Bell boy tried his best to welcome us. Our bathroom had mould on walls of shower and a foul smell coming from drain which went right thru room. Our window opened up to see a concrete wall 5 cm from room so no fresh air in room. Pool area was tiny with fake grass and nowhere really to sit and relax as area was to small. Wouldnt stay there again.
Stayed 1 night in Apr 2018
Response from Dear Valued Guest, on 2018/4/26
Thank you for taking time to share your helpful feedback on the Paris hotel. Having received your feedback, we are so sorry for making you upset and are not really satisfied with the hotel services. Besides, we really apologize for movement and facilities do not as you would expect. We are very thankful to receive your generous words, and we would be delighted if you would consider staying with us again. And in the next visit, we hope that our service will surpass your original expectations. Look forward to seeing you back soon. Best regard and have a nice day! Huong Nguyen Sales online staff

8/10 Good

lorraine, scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff
I stayed here with my mother for 1 week. nha trang itself is highly populated with Chinese and Russian tourists and so the English language is a little hard to come by, however the hotel staff do speak English and we're extremely helpful if anything we needed! Nothing was too much! The room was cleaned daily and was spotless! The breakfast buffet is very extensive! There are many little shops and places to eat right outside, however if you want to get closer to the main area of the city, it is around 20-30mins walking. My only dislike was the pool area, it USB very clean and well maintained however due to the building work next door, it is not a relaxin area at the moment. However there is a massively pool resort straight across the road in the beach, which offers free swimming and free evening entertainment. Of course you need to lay for a sun lounger if you want to sit around.
Stayed 7 nights in Dec 2017
Response from Pham Duc Anh (James) on 2018/1/23
Dear Lorraine, Many thanks for staying at the Paris Nha Trang hotel and for your recommendation on Expedia! It was great to hear that our staff has ensured the maintained room in its best condition made you feel comfortable and you truly enjoyed the comprehensive spread of buffet breakfast on this occasion. We do hope to welcome you back to enjoy in the nearest time !. Best regards and have a nice day! Pham Duc Anh (James) General Manager

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Your experience depends on the room that you get.
Stayed here two years ago and had a fantastic stay. Was placed on a level higher up and not facing a building so I got the morning sunrise. This time around I was placed on a lower level facing the side of a building. I could also smell cigarette smoke the entire stay and extremely loud construction from 7AM until 6PM. It's all really luck of the draw with the room you get. That said the hotel staff are very friendly and helpful.
Stayed 7 nights in Dec 2017
Response from Pham Duc Anh (James) on 2018/1/23
Dear Sir or Madam, Thank you for taking the time to review your stay with us on Hotels.com. We would like to say sorry about construction beside our hotel, but we can not control with this problem and very lucky they finished construct now. Look forward to seeing you back for another pleasant stay with us in the nearest time. Best regards and have a nice day! Pham Duc Anh (James) General Manager

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Close to a pool resort and beach
Staff was super good, we arrived early and they noticed we were very tired and offered us to sleep in the bunk bed room until 12 when we could check into our room. Overall clean and breakfast was very big, lots of options. And right across the street is a pool resort plus the ocean.
Stayed 1 night in Nov 2017

2/10 Terrible

jo, brisbane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refund approval revoked
Booking made for wrong date and hotel staff agreed to refund this to me and now later saying they will not refund, not happy
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Room was in 36 floor and left was not working huuu
The only issue was with building left, more than 40 quest were waiting for left and it was down for more then one hour, we used emergency left which took half hour in line.
Stayed 1 night in Aug 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel is not worth what I paid for
The bathroom is leaking, the gym is dirty and the equipment is incomplete

8/10 Good

michelle, Sydney

Liked: Cleanliness
nice hotel for a good price
Hotel was well positioned across the road from the beach. a short walk into town. we had 2 bedroom apartment which had a washing machine.

10/10 Excellent

David, Blenheim, New Zealand.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paris Nha Trang April 2017
The hotel is located very close to the beach in Nha Trang. At first you would note that is situated down a small traditional Vietnamese side street. But do not worry about this as it is very busy and safe. The hotel it's self is very clean and well kept. But the main reason for the high standard that the hotel keeps are the "Staff". They were incredibly courteous and helpful. I have never been treated so wonderfully. They were simply amazing. The facilities present are a roof top pool (Small), restaurant, Landry and room service. Breakfast is not what I would call a "traditional breakfast". It is very different. However, if you request anything it is almost certain that they will attend your need. The location of Nha Trang, is on a beautiful long white sand beach. The main tourists, at the hotel are predominantly "Russian" with the remainder being Chinese. Overall, the hotel was fantastic and I would highly recommend a stay at this hotel.

6/10 Okay

Verified traveler

Liked: Staff & service
Nice hotel close to the beach
There was lots of construction and a bad smell in the bathroom, very nice spot for a hotel.
Response from Sale staff on 2017/4/13
Thank you for your feedback.We will address this directly.

4/10 Poor

c.t, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities
Average hotel
Paris nha trang hotel was an average experience. The room is alright and clean which was good, however the cleaning ladies come to clean your room very early in the morning and when we put the 'do not disturb sign' they talked REALLY loudly outside our room at 7am waking us up anyway. Also not in the area of great restaurants and bars. Overall average stay.

6/10 Okay

Nicole

Disliked: Staff & service, property conditions & facilities
Decent hotel in good location
This hotel was okay, but not great. When we first got to the room, there was a very strong sulfur smell, but housekeeping came and fixed something and the smell went away. There were also some small ants around the room. On the positive side, the room was very spacious with a big bed and a nice, powerful shower. The breakfast buffet was great. The staff was very friendly, however they barely speak English. They gave us a free upgrade to a seaview room upon arrival. The location of the hotel was great, close to the sea front and many restaurants.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will come back this hotel in the future. 100% satisfied and reasonable price.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Zhaowen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service, nice room, bus stop right in the front. Good experience

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Busy Location
No issues with the hotel. Clean and comfortable room with good TV channels. Location had plenty of bars and restaurants round about and is just across the road from the beach. There are tourist services in the hotel who can arrange pretty much anything for you. Nha Trang itself though was our least favourite place in Vietnam. It is more like a Russian holiday destination than a place in Vietnam. It reminds me of a Russian version of Costa Del Sol (Spain). The beach is so busy and crowded with all the sunbeds full and the water is filthy. If you want to drink alcohol and eat at restaurants catered to Russians then go to Nha Trang, if not, then avoid.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel upgraded us to a bigger room with balcony and side view to sea. Staff good. Room clean. Breakfast not included in price we paid.

10/10 Excellent

Trev, Cook Islands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
I had 10 wonderful days here and enjoyed it tremendously. The location is perfect for a beachside holiday and there is a wide variety of cafes, restaurants, and shops close by. My breakfast was included and was excellent, plentiful and tasty. Take care crossing the main beachfront road although its not that scary. Just very busy. The hotel and staff are great. Very comfortable and super friendly and efficient. I took advantage of a couple of excursions that I can also recommend. The night cruise around the bay was quite romantic and scenic, although pricey. I enjoyed a visit to I-Resort where you can lie in a mud bath and experience the mineral spa pools. Take in a crocodile and snake show if you can as well!

10/10 Excellent

Simon, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a very central part of Nha Trang.
This hotel is located in a very popular part of Nha Trang, opposite a lovely beach. I have no complaints at all about this hotel, and would recommend it to others without hesitation. Great breakfast served in the morning. It is close to all the major attractions, and a short trip by taxi to Vinpearl park. Plenty of cheap restaurants in easy walking distance. We booked a family 2 bedroom apartment, and the view of the ocean from our window was superb.

8/10 Good

Wayne, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I lived like a King
Nice hotel on a side street off the main beach road. It was well populated and not a back alley. I ended up with a 15th floor apartment which was enormous. Extremely comfortable with great sea views. Good breakfast available. it was within walking distance for the things I wanted. Beach right across the road with access to lounges etc.

6/10 Okay

Mark, Manchester

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
If you required a change of towels you need to ask 3 or 4 times very frustrating!

10/10 Excellent

Thuy, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, excellent services
This was our second time returning to this hotel and we were very happy with the staff and hotel services. My special thanks to Ms. Tra My, the receptionist for being very helpful, courteous, and professional. All staff was helpful and friendly, even Ms. Hong, the kitchen manager was very nice. She made sure everything went well and we had plenty of food at the restaurant. Breakfast was excellent, we enjoyed a variety of quality food including western and asian dishes. Our room was beautiful, clean, and comfortable. Overall, we were very very happy with Paris Nha Trang Hotel and will definitely come back when we return to Nha Trang.
Response from sale executive on 2016/4/12
Dear Ms Thuy, We would like to thank you for having taken the time to share your impression while staying at Paris Nha Trang Hotel. We are pleased to read that your stay was great. Your positive comments will be transferred to our reception team, chef and and housekeeping team. They will be pleased to see that you enjoyed our services. We hope to welcome you again. Sincerely yours,

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was cheap. Looked pretty.
The bath wasn't connected to the wall so water went every. For the price it was fine.

8/10 Good

Lee, Kelowna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
First time in Nha trang and found the Paris to suit our needs very well. Close to beach just walk across the street. Strange entrance you have to take what appears as a side street but lots of hotels like that there. Roof top pool was plain and no cushions or towels. You had to go to lobby for towels. Great views though from the roof top pool. If I had one complaint it was that I had better breakfast in 2 and three star hotels then this one. I would go back though.

10/10 Excellent

neil, wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel, clean rooms, friendly staff. Whole place geared towards Russians though.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
It was good just a bit disappointed we didn't get the room we booked

10/10 Excellent

sue, usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staffs are really friendly and professional. I would stay again on my next trip.

10/10 Excellent

Alfonso, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional value and service
Stayed here for five nights with my girlfriend and could not have asked for a better deal for what we got. Top notch staff and the room was very comfortable (the shower was especially exceptional). The neighborhood is swarming with Vietnam's neighbors from way up north so if you're looking to be in the thick of Vietnamese culture this isn't really the place for you (the tourists in the area are all laid back though and looking to just enjoy the beach). All the beaches in the area are free.

10/10 Excellent

Vitali

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Lage
Stayed 14 nights in Mar 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2022
Response from Nhã Khâm on 2023/1/4
Merci beaucoup. J'espère vous accueillir à nouveau dans le futur.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
하룻밤 묵기 괜찮은 곳
새벽 비행기 도착이라 미리 연락하고 예약했는데 새벽 1시에 체크인 가능하였다. 룸은 깔끔하였고, 하룻밤 묵을 우리에겐 적당하였다. 조식도 깔끔하였다. 아쉬운 점은 방음이 너무 안되어 의자 끄는 소리, 아이 우는 소리등이 들려서 숙면을 취하기 어려웠다.
Stayed 1 night in Jan 2020
Response from PARIS NHA TRANG HOTEL on 2020/2/17
이상한 리뷰 감사합니다. 오전 1시에 체크인하는 것은 매우 피곤하다는 것을 알고 있습니다. 머무는 동안 불편하게 만드는 문제가 있습니다. 프론트 데스크에 문의하십시오. 우리는 모든 문제를 해결할 것입니다. 감사합니다

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
흠...
트윈룸 예약했는데 일반룸에 간이 침대 가져다 놓고 룸업그레이드 해준거라고... 바꿔달라니까 사과는 커녕 그게 룸업그레이드해준거라고 빤히 쳐다보네요... 결국 따지고따져서 바꿨지만 식당이랑 가까운 방을 줘서 내내 시끄럽... 베트남인 중국인 밤낮으로 너무 시끌벅쩍... 수영장도 수질이..
Stayed 3 nights in Jan 2020
Response from PARIS NHA TRANG HOTEL on 2020/2/3
친애하는 손님, 우리는 호텔에 머무는 동안 불편을 끼쳐 드려 죄송합니다. 우리는 그것을 고칠 것입니다. 미래의 휴가에 최고의 서비스를 제공하기를 바랍니다. 고마워

8/10 Good

Britt

Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flott hotell men Nha Trang er et mega turiststed for russere og kinesere, ikke veldig spennende der.
Stayed 4 nights in Dec 2019
Response from PARIS NHA TRANG HOTEL on 2019/12/16
Dear Mr Anonymous , Thank you for choosing us as your preferred accommodation in Nha Trang. We are especially happy to read your feedback. Look forward to seeing you back soon. Best regards and have a nice day!

10/10 Excellent

JUNKYU

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from PARIS NHA TRANGHOTEL on 2019/11/22
Dear Valued Guest , Greetings from Paris Nha Trang Hotel. Thank you for choosing us as your preferred accommodation in Nha Trang. We are especially happy to get your feedback and it's great to know that we have contributed to making your vacation a great one. Look forward to seeing you back soon. Best regards and have a nice day!

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019
Response from Paris Nha Trang Hotel on 2019/3/27
Уважаемая Олга , Благодарим Вас за то, что Вы выбрали наш отель и нашли время оставить отзыв на сайте . Мы очень рады, что отель полностью соответствовал всем Вашим ожиданиям и благодарим Вас за рекомендации. С нетерпением ждём Вас снова в нашем отеле! С наилучшими пожеланиями,

6/10 Okay

Maria

Suficiente mas a necessitar algumas reformas
O hotel encontra se mal sinalizado, chegamos depois das 23 horas, não havia ninguém para nos ajudar a subir a bagagem pelas escadas de difícil acesso que levam à recepção.O quarto tinha papel de parede rasgado, cabelos no banheiro.A mobilia dos quartos precisa ser renovada.A vista mar era uma nesga de mar que se vislumbrava entre 2 prédios.... Mediante reclamação foi nos atribuído quarto ligeiramente superior. Gerente disponível e simpático, mas o staff do restaurante, não tem formação nem é agradável.Não existe o cuidado de interagir com os clientes e proporcionar sugestões para tornar agradável a estadia na cidade e no estabelecimento. Pequeno almoço muito deficiente, falta loiça, talheres e antes das 9 quase todos os tabuleiros do buffet estão vazios.Não é um sítio para voltar.
Stayed 1 night in Nov 2018
Response from Paris Nha Trang Hotel on 2018/11/19
Dear Valued guest , We sincerely apologize for the service challenges your experience during your stay. We strive to provide the highest level of service and in this instance we clearly were not able to meet your expectations. Although we never want to learn that a guest has had a bad experience, comments such as yours allow us to take an honest look at our operations and make necessary improvements. We hope you will return in the future and give us a chance to reinstill your confidence in our hotel and our services. Sincerely

10/10 Excellent

Luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Paris Nha Trang Hotel on 2018/11/5
Thank you for choosing us as your preferred accommodation in Nha Trang. We are especially happy that you gave us 5 out of 5 for your feedback . It motivates us to serve you better in the future. Look forward to seeing you back soon. Best regards and have a nice day!

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt ophold.
Serviceminded og venligt personale, der tog sig rigtigt godt af os. Hotellet ligger på en lille gade med hyggelige gadeboder, meget tæt på strand og restauranter Udemærket morgenmad.
Stayed 5 nights in Jul 2018
Response from Huong Nguyen on 2018/8/6
Hi Christina , Thank you for choosing us as your preferred accommodation in Nha Trang. We are especially happy to read your feedback and it's great to know that we have contributed to making your vacation a great one. We will share your feedback with our team and that will motivate us to serve you better in the future. Look forward to seeing you back soon. Best regards and have a nice day!