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維珍尼亞紐波特紐斯 6 號汽車旅館的評分

2 out of 5
維珍尼亞紐波特紐斯 6 號汽車旅館
797 J Clyde Morris Blvd, Newport News, VA

評論

6.0
10 分，有夠讚；556 則評論中有 99 則" "
8 分，不錯哦；556 則評論中有 137 則" "
6 分，一般般；556 則評論中有 112 則" "
4 分，不太好；556 則評論中有 66 則" "
2 分，很糟糕；556 則評論中有 142 則" "

6.4/10

整潔度

6.6/10

員工素質

5.4/10

設施服務

5.8/10

住宿環境和硬體

6.0/10

環保程度

評論

4/10 不太好

Juicy

喜歡：整潔度和員工素質
於 2024 年 5 月住了 11 晚

6/10 一般般

George

家庭旅遊
不喜歡：設施服務
This is one of the cleaner motels in the area in the under $125 per night price. Everything worked and everything was clean. There appear to be some locals that live here that are not too quiet and there is a guy living here and he keeps his dog in his SUV but otherwise I had no complaints.
於 2024 年 4 月住了 1 晚
Nancy Y. 於 2024年5月2日回覆
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

8/10 不錯哦

Clayton

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Nice quiet getaway
於 2024 年 4 月住了 2 晚
Nancy Y. 於 2024年5月2日回覆
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 有夠讚

Elkan

於 2024 年 3 月住了 1 晚

2/10 很糟糕

Emily

不喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 3 晚
Nancy Y. 於 2024年3月7日回覆
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 一般般

Regina

不喜歡：整潔度
Everything what wrong
於 2024 年 2 月住了 2 晚

2/10 很糟糕

Lateefah

不喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Joseph

喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：設施服務
They dont offer breakfast.
於 2023 年 12 月住了 1 晚
Brand Experience Team 於 2023年12月20日回覆
Hi Joseph, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

2/10 很糟糕

Kyia

於 2023 年 9 月住了 1 晚

10/10 有夠讚

Belinda

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
I enjoyed my rest here. Very clean rooms. Very friendly people. Just wish the bedding was softer. Overall it was a great stay and now i don't see them on hotels.com.
於 2023 年 9 月住了 1 晚
Nancy Y. 於 2023年9月26日回覆
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 不錯哦

Jason

寵物同遊
喜歡：整潔度、員工素質和住宿環境和硬體
Very friendly and nobody bothered us
於 2023 年 9 月住了 7 晚
Nancy Y. 於 2023年9月26日回覆
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 有夠讚

Ryan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚

8/10 不錯哦

Joyce

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 3 晚

8/10 不錯哦

Robin

家庭旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 6 晚

4/10 不太好

Alvin

喜歡：住宿環境和硬體
不喜歡：客房舒適度
Need pest control maintenance
於 2023 年 9 月住了 4 晚
Brand Experience Team 於 2023年9月18日回覆
Hi Alvin,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

2/10 很糟糕

Kyia

於 2023 年 9 月住了 1 晚

8/10 不錯哦

Neyda

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It's good for sleeping time. In general if I have to stay short time trip. I'll booking again
於 2023 年 9 月住了 1 晚
Brand Experience Team 於 2023年9月12日回覆
Hi Neyda, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

6/10 一般般

William

於 2023 年 8 月住了 1 晚

10/10 有夠讚

Ryan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 1 晚

2/10 很糟糕

Darwin

團體旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Really bad
於 2023 年 8 月住了 1 晚

10/10 有夠讚

Azir

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything is good for me just the floor kinda dirty
於 2023 年 7 月住了 6 晚
Brand Experience Team 於 2023年8月21日回覆
Hi Azir, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 有夠讚

Hector

喜歡：整潔度、員工素質和住宿環境和硬體
Ecellent area. Accessible parking.
於 2023 年 7 月住了 3 晚
Nancy Y. 於 2023年8月15日回覆
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 很糟糕

Gabriella Y

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
They wouldn’t let the guest check in even though I paid in full for the room. Seeking refund.
於 2023 年 8 月住了 2 晚
Nancy Y. 於 2023年8月15日回覆
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

6/10 一般般

Stanley

家庭旅遊
Clean, quiet, get what you pay for hotel !
older hotel, no upgrades, you basically get what you pay for. No morning coffee, however, daily maid service. No shampoo or lotion, however, daily soap and clean towels. Would stay here again, however, don't expect "extras". Basic , clean, get what you pay for hotel.
於 2023 年 7 月住了 3 晚
Brand Experience Team 於 2023年8月7日回覆
Hi Stanley,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 很糟糕

Andrea

於 2023 年 7 月住了 1 晚

8/10 不錯哦

Charles

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Good budget motel. Easy access to major roads. Clean. My only problem was the shower head was clogged and very little spray. I reported defect to room service maid but problem not repaired. Could have been resolved in 5 minutes with new shower head.
於 2023 年 7 月住了 2 晚
Brand Experience Team 於 2023年7月26日回覆
Hi Charles, We appreciate the wonderful rating. Thank you for bringing your concerns to our attention. This will help us to significantly improve our guest experience. Kaur J. #team6

2/10 很糟糕

Jason

情侶出遊, 家庭旅遊
The bed was very uncomfortable and the mattress had rips and tears in it. The mattress was stained and did not seem clean. Also, the floor in the hotel room was very sticky. I checked out of the room a day early because I did not feel comfortable staying in such an unclean room.
於 2023 年 6 月住了 3 晚
Brand Experience Team 於 2023年7月18日回覆
Hi Jason,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

4/10 不太好

Darrell

情侶出遊
不喜歡：員工素質
They ended our room with out our permission and presence
於 2023 年 6 月住了 2 晚
Brand Experience Team 於 2023年7月18日回覆
Hi Darrell,Thank you for sharing your review. We would like to apologize for the inconvenience or misunderstanding that may have occurred during your recent stay with regard to your reservations issues. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 有夠讚

Amanda Elllen

於 2023 年 7 月住了 1 晚

8/10 不錯哦

YuLonda

情侶出遊
Good place
於 2023 年 6 月住了 1 晚
Brand Experience Team 於 2023年7月11日回覆
Hi YuLonda, Thank you for positively rating your stay!! Maz K. #Team6

2/10 很糟糕

mark

親子旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
Upon arrival, check in was easy. Got to our room, microwave had been stolen and door previously kicked in and deadbolt would not latch. Went to front desk asked for another room. Had to wait first for maintenance to attempt to repair door. Could not be repaired, moved to another room. The new room was obviously a smoking room and I had paid for nonsmoking. It stunk. Went back to desk to ask for a room change because my children and I did not want to smell cigarette smoke and was told that it was not a smoking room but there was nothing they could do about people smoking in it previously and was given some febreeze spray. There is a difference between a room occasionally smoked in and one smoked in all the time. The spray did not help. Upon further examination of the room, turns out the mini fridge in this room did not work and the bathroom door wouldn’t close. At this point I gave up. We decided to spend as little time at our room as possible. But it doesn’t end there, on our final morning when we got up to leave, another guest of the motel (im assuming) decided to smash a beer bottle next to my car door which had to be removed from under my vehicle before I could leave. Worst motel experience ever!!!!!
於 2023 年 6 月住了 2 晚
Brand Experience Team 於 2023年7月11日回覆
Hi Mark, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Maz K. #Team6

8/10 不錯哦

Keila

喜歡：整潔度、員工素質和住宿環境和硬體
.
於 2023 年 6 月住了 1 晚
Nancy Y. 於 2023年7月5日回覆
Thank you for positively rating your stay!!Nancy Y.#Team6

8/10 不錯哦

John

喜歡：整潔度、員工素質和住宿環境和硬體
It's was ok
於 2023 年 6 月住了 1 晚
Nancy Y. 於 2023年7月5日回覆
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 不錯哦

Wendy

家庭旅遊
喜歡：整潔度、員工素質和客房舒適度
於 2023 年 6 月住了 1 晚

2/10 很糟糕

Ruth

情侶出遊, 寵物同遊, 商務旅客
不喜歡：整潔度、員工素質和住宿環境和硬體
I booked through Expedia and was charged 32.00 more when I arrived I checked out 10:45 am the day I was suppose to They charged me a extra day that I was not there .. I didn’t go to office on check out but the maids were at the door when I left. They will not refund my money. I paid cash for the two nights I booked and was I’ve charged total of 209.78 then Sunday the day I left they charged me 88.39. I have contacted my bank and the BBB .. it was the worse place I ever stayed in and obviously don’t care if they commit fraud on your debit card !!
於 2023 年 6 月住了 1 晚
Brand Experience Team 於 2023年6月26日回覆
Hi Ruth,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

4/10 不太好

Victoria

家庭旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
The staff tried to deny my son's military dependent ID saying that it was not a "real ID". That was the first of many issues we had with them some of the issues where; gum stuck to the night stand, dirty sheets, the door not shutting correct just to name a few. Don't waste your time staying here.
於 2023 年 6 月住了 2 晚
Brand Experience Team 於 2023年6月19日回覆
Hi Victoria, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

10/10 有夠讚

Dough

於 2023 年 6 月住了 1 晚

2/10 很糟糕

真實旅客

Terrible… couldn’t get enough linen. The door had a whole were it looked like it had been kicked in… the tub was nasty and broke. I guess you get what you pay the price for 😩😩😩😩
於 2023 年 6 月住了 2 晚
Nancy Y. 於 2023年6月13日回覆
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

8/10 不錯哦

Matthew

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 5 月住了 1 晚

10/10 有夠讚

Kelly

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good value for the money, clean rooms and courteous staff
於 2023 年 5 月住了 1 晚
Brand Experience Team 於 2023年6月5日回覆
Hi Kelly,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

6/10 一般般

真實旅客

不喜歡：員工素質和住宿環境和硬體
Needs to be updated. Furniture was peeling or broken. Alot of cigarette burns on furniture an linens. Smoke smell filled the air. Staff wasn't that friendly.
於 2023 年 5 月住了 1 晚
Brand Experience Team 於 2023年5月30日回覆
Hi Traveler, Thank you for taking time to share your review with us. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. Maz K. #Team6

10/10 有夠讚

Teshayla

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 5 月住了 1 晚

4/10 不太好

Scott

不喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 1 晚

10/10 有夠讚

Felicia

於 2023 年 4 月住了 2 晚

8/10 不錯哦

Kaylen

喜歡：員工素質和設施服務
於 2023 年 4 月住了 1 晚

6/10 一般般

Ralph

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
No Remote
於 2023 年 4 月住了 1 晚

2/10 很糟糕

Erin

於 2023 年 4 月住了 1 晚

2/10 很糟糕

Raul

不喜歡：設施服務和住宿環境和硬體
Terrible!
於 2023 年 4 月住了 1 晚
Brand Experience Team 於 2023年4月24日回覆
Hi Raul,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 很糟糕

John

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 1 晚

10/10 有夠讚

Hector

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Close to stires
於 2023 年 4 月住了 2 晚
Brand Experience Team 於 2023年4月17日回覆
Hi Hector,Thank you for the perfect rating!!Maz K.#Team6