InTown Suites Extended Stay Newport News VA - I-64
2.5 star property
Travelers stay connected and comfortable with in-room WiFi at this practical extended stay, where laundry facilities and vending machines add convenience
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Located in Newport News, InTown Suites Extended Stay Newport News VA - I-64 offers practical comforts for longer visits. Guests appreciate in-room WiFi for staying connected, laundry facilities for extended stays, and vending machines for quick snack options.
Central Newport News, a neighborhood in Newport News, is home to InTown Suites Extended Stay Newport News VA - I-64. The area's natural beauty can be seen at Sandy Bottom Nature Park and Colonial National Historical Park, while Virginia Living Museum and Mariners' Museum and Park are cultural highlights. Busch Gardens Williamsburg and Hampton Roads Iceplex are also worth visiting. Visit our Newport News travel guide
11 Old Oyster Point Rd, Newport News, VA, 23602
What's nearby
Christopher Newport University
7 min drive - 8.8 km
Regal Kiln Creek
2 min drive - 1.7 km
Hampton Roads Iceplex
2 min drive - 1.7 km
Patrick Henry Mall
2 min drive - 3.8 km
Cinemark City Center
4 min drive - 4.1 km
Getting around
Newport News Station
17 min drive
Norfolk Intl. Airport (ORF)
35 min drive
Restaurants
Starbucks
3 min drive
Wawa
3 min drive
Chick-fil-A
3 min drive
Chick-fil-A
3 min drive
McDonald's
3 min drive
About this property
InTown Suites Extended Stay Newport News VA - I-64
Hotel located in Central Newport News
InTown Suites Extended Stay Newport News VA - I-64 provides laundry facilities and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
Free self parking
Smoke-free premises, a vending machine, and an elevator
Room features
All 109 rooms include comforts such as air conditioning and separate sitting areas, as well as perks like free WiFi and dining tables.
More amenities include:
Shower/tub combinations and soap
49-inch flat-screen TVs with cable channels
Wardrobes/closets, separate sitting areas, and separate dining areas
Wheelchair-accessible parking and van parking available
Family friendly
Dining table
In-room kitchen
In-room microwave
In-room refrigerator
Laundry facilities
Separate in-room dining area
Conveniences
Laundry facilities
Vending machine
Guest services
Housekeeping (weekly)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Handrails in stairways
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Wheelchair-width doorways
More
1 building
4 floors
Smoking not allowed
Room amenities
Bathroom
Shower/bathtub combination
Soap
Toilet paper
Towels provided
Entertainment
49-inch flat-screen TV with cable/satellite channels
Food and drink
Dining table
Freezer
Kitchen
Microwave
Refrigerator
Separate dining area
Stovetop
More
Air conditioning (climate-controlled)
Desk
Free local calls
Free long-distance calls
Heating (climate-controlled)
Phone
Separate sitting area
Policies
Check-in
Check-in start time: 11:00 AM; Check-in end time: 6:00 PM
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
A late check-out fee will be charged
Special check-in instructions
The front desk is open Monday - Saturday (11:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 50 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
We should mention
Only registered guests are allowed in the guestrooms
Property is also known as
Crestwood Suites Hotel Newport News
Crestwood Suites Newport News
Crestwood Hotel Newport News
Crestwood Suites Newport News Hotel Newport News
Crestwood Suites Newport News Hotel
InTown Suites Newport News/Williamsburg
InTown Suites Extended Stay Newport News VA I 64
InTown Suites Extended Stay Newport News VA - I-64 Hotel
Is InTown Suites Extended Stay Newport News VA - I-64 pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Self parking is free at this property.
What time is check-in at InTown Suites Extended Stay Newport News VA - I-64?
Check-in start time: 11:00 AM; Check-in end time: 6:00 PM. After-hours check-in is not available.
What time is check-out at InTown Suites Extended Stay Newport News VA - I-64?
Check-out is at 11:00 AM. Late check-out is available for a fee.
Where is InTown Suites Extended Stay Newport News VA - I-64 located?
Located in Central Newport News, this hotel is within 2 mi (3 km) of Patrick Henry Mall, Hampton Roads Iceplex, and Cinemark City Center. Sentara Port Warwick is 2 mi (3.2 km) away.
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Reviews
InTown Suites Extended Stay Newport News VA - I-64 Reviews
5.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
While the staff were wonderful (Miss Denise was fantastic) the room and building were less than expected. The bed was thin and uncomfortable. It felt more like sleeping on an old pull out couch. The room was on the 4th floor and the elevator was out of order with no indication of when/if it would be fixed. It never was the entire week we were there. For an extended stay style hotel there were no utensils, pots/pans, etc. additionally, we were provided with two towels and two washcloths (no hand towels) and had to clean them ourselves in the pay laundry. Worst of all, there was a permanent cloud of pot in the halls. It was so bad at times that it came into the room. We regularly opened the window to air out the room.
I booked a non smoking room, but was told I would need to pay extra for a nonsmoking room when I checked in and only one roll of TP would be provided by the hotel during my 10 day stay any extra was on me. Really?
Even if you confirm late check-in through Orbitz, the office closes at 7:00 with this chain.
It is close to lots of places to eat, cheap gas and the Warehouse clubs and places to shop. I was working, so I don't know about Sightseeing stuff.
Unique about InTown Suites is hospitality service of Room Attendants/Housekeepings' beyond expectations customer service. I like/love the laundry room including its up-to-date technology that's remarkable!
I’m seeking a full refund for my reservation charges. I arrived to this location to check in February 4th at 6:45pm eastern time. The office was already closed and the after hours duty representative said he could not do anything with regard to checking me in. I was left stranded with no lodging and no alternative. Upon attempting to check in on February 5th and complete the remainder of my 10 day reservation (confirmed checkout on February 14th), the front desk representative stated that my reservation had been cancelled and there were no available rooms to honor my reservation. I was left stranded for a second night in a row with no alternative. This is completely unacceptable, as I was charged for two nights of a reservation that were not honored. This transaction and all associates credit card charges must be refunded immediately. Thank you. I can provide any supporting documentation if necessary. Original Expedia reservation confirmation and itinerary # was 7518728873369. This was for the 11 Old Oyster Point Extended Stay Newport News VA I-64 property.
It was in a bad need of repair and updates, was embarrassing to ask family to stay there
Verified traveler
Stayed 3 nights in Apr 2019
Verified
8/10 Good
John
2019/4/29
different
wants you learn it was a long term stay hotel you could see why there was more paper work
John
Stayed 2 nights in Apr 2019
Verified
6/10 Okay
Brian
2017/7/29
Liked: Property conditions & facilities
Disliked: Staff & service
Don't Expect Hotel Service
I stayed at Inn Towne Suites for 11 days. A maid came in one time out of eleven days. I never received any toilet paper for my entire stay, and had to purchase my own. My key card did not work on the weekends. The front desk hours are Monday-Saturday from 10 am to 8 pm. Additionally, the night manager attempted to enter my room at 2 am on the day I was to check out. I can't even begin to explain that!
Brian
Stayed 12 nights in Jul 2017
Verified
6/10 Okay
Verified traveler
2017/7/24
Liked: Staff & service
Disliked: Room comfort
Ok, but not great
The hotel was ok, not bad but ok. The room was clean but the hotel it's self had s strange smell to it. The elevator and the stairs needed a good cleaning. It was good for the price. I liked the stove and refrigerator in the room and the bathroom was nice as well
I will never stay here again. The room was equipped with a partial kitchen with no pans, pots, plates or utensils. The gym had no equipment and they came to clean the room the day before the checked out. I was told I could have only one wash cloth and towel and had to bring the dirty one to the front desk in order to get a fresh one. I had to take out my own trash and the list goes on and on. I requested a refund but denied, so I'm writing to the corporate office. Please don't stay here, you will be very disappointed and angry when you leave. WARNING!!!
The rooms smelled. Flat pillows. Blanket was super thin. Called front desk to ask for extra blanket and was told sorry but they were about to leave could not help me. Hair all in shower. Dirt on walls and ac. Unit
Brandy
Verified
6/10 Okay
Verified traveler
2017/5/29
Liked: Staff & service
Need to update the rooms. Bed was hard as a rock
Great location and it served my purpose. I reserved and paid for a king bed but when I got to the hotel, they didn't have anymore.
Staff was great and very helpful
Verified traveler
Verified
6/10 Okay
Laura
2017/5/10
Disappointed
disappointed in the "complete kitchen" as advertised. It did have all the appliances, but no dishes, pot and pans, silverware, etc. Luckily we arrived late and didn't go to the grocery store right away. I would have been totally mad if I had bought food and had no way of cooking it. Was surprised that the motel was closed on Sundays. Room was smaller then it looked in the pictures, but it was okay for a couple of nights. Staff were very friendly and helpful. Surprised that I could not get into the motel after hours. First door opened but the second door would not open until somebody from the inside stood in front of it. Can't say I would recommend this hotel
Laura
Verified
6/10 Okay
Shanique
2016/12/20
Disliked: Staff & service
Ok,I guess
It was ok, nothing special. Just ok. The non smoking roomd didn't smell like smoke like a few other hotels I've been to which is good
Room was not clean I booked it because it had a kitchen, when I got there there was no pots or pans I went to the front desk and they said it's an extended stay they don't provide dishes or anything ( I don't travel with many pots and pans) shower was gross and the ceiling in the bathroom had mold all over it, and the hotel was under renovation so everything was dirty and paint and supplies everywhere, we were not informed of this. Not recomended to anyone it was terrible we left early cause it felt so dirty.
Worst stay in my life. Place was filthy, three of four light switches didn't work, people partying all night long in the hallway, many cigarette burns in the carpet. Elevator was dirty with rubbish on the floor. Bed comforters were filthy and had a bad smell. Couldn't wait to leave. Worst hotel I've ever stayed in in the US.
If you like bugs in the room it's great for you, if you like not having toilet paper when you first check in it's a selling point is your weave missing a chunk? Think I found it on the "clean" shower towels! Not to mention when I reserved the room it was $30 cheaper than when I actually got there. Never again I'll sleep in my car before I stay there again
They called me and cancelled my reservation litterally within minutes of checking in! Not the best way to run a business! Then they didn't even offer to help me find another place to stay. I had to do everything myself!