Apartments in Newport News City County

"Yes"

"Room was clean but property needs an upgrade. I was charged for something none of the staff could explain. "

"Great option, suitable for an entire family of 5. Clean rooms and friendly staff. "

"The place was very nice. Clean, spacious. The only issue we had were tenants across hall. Young group of men. Running up and downstairs. The whole hallway smelled like weed. They kept leaving main door wide open, even after we went down and closed it. Police presence around midnight across the plan, knocking on doors. It honestly was a really nice stay- just some concerns with safety as it was only myself and my daughter. Staff greeting us were very nice and polite. I did reach out via the app about concerns but no one really reached out, checked on us, etc about concerns raised. "

"No blankets. Smelly bed decorative covers that they try to pawn off as blankets. You will be accosted by men that try to ask you if you need help. Do the math. Have"

"Great"

"Room was clean, and staff was friendly "

"The room was clean. In need of repairs in the room amd bathroom. Maid service needs improvement. We stayed 5 days and we received clean towels 3 out of 5 days and garbage was taken out the same amount of days. Bedding was not changed. Beds were not made except for the day we arrived. One of the top sheets had stains and the curtains had brown substance on them. Shower stopper was permanantly up could not run water in tub, rust stains inside tub. Light fixture above mirror falling off. Lots of wear and tear on walls. Also you have to sign a sheet stating any stains on towels or washcloth, it is $50.00 per item that you have to pay. I would not stay again for the price that you pay."

"The room was comfortable and breakfast was filling."