Stayed on 7-24-25....room 3304. Took my 3 grandkids to enjoy the waterpark...which was nice. Myself and grandkids left with numerous bites which have required medical attention. Have tried to contact hotel management but have had no calls returned. BEDBUGS?????
Russell
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Lisa Louise
親子旅遊
2025 年 7 月 28 日
喜歡:整潔度、員工素質和住宿環境和硬體
Great waterpark and hotel for kids. Though, the arcade had several games that were either broken or didn't have needed supplies in them. The lady who worked in it was a delight, but the variety of prizes was limited.
Lisa Louise
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Aaliyah
2025 年 7 月 28 日
喜歡:整潔度
Honestly the location makes it hard to get food in the hotel.
Aaliyah
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Cary
情侶出遊
2025 年 7 月 23 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice and clean
Cary
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Annette
親子旅遊
2025 年 7 月 18 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
There was so much to do outside it was such an experience.
Annette
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Sheryl
親子旅遊
2025 年 7 月 11 日
喜歡:整潔度
不喜歡:設施服務和住宿環境和硬體
This is an indoor water park. I traveled from OKC with my 5 grandchildren to experience the water park and it was small and the water was 70 ish degreesIt was ice cold the entire trip. We couldn't enjoy ourselves and it ruined our trip. Apparently it's been that way for months and they're still taking people's money without getting the problem fixed.
They have a gaming area and the internet drops constantly as well. So the games either don't work or it takes out money!
The staff both in the gaming area AND the water area complained quite a bit. They're tired of making excuses.
There weren't many dining options. The food was terrible and i was so grateful we brought snacks.
I will NEVER visit this place again.
Sheryl
於 2025 年 5 月住了 1 晚
4/10 不太好
Jacob
情侶出遊
2025 年 6 月 29 日
不喜歡:整潔度
Noisy until 2Am with kids running up and down the hallways. No fan in the bathroom so taking a dump in peace and quiet is impossible. Bed are probably the most uncomfortable thing I've slept on since the floor at my house. If you're going to be labeled as a "resort" casino, than there needs to be better protocols in place to minimize complaints and improve morale and guest experiences.
Jacob
於 2025 年 6 月住了 1 晚
6/10 一般般
Ashlie
家庭旅遊
2025 年 6 月 22 日
喜歡:員工素質
不喜歡:設施服務和住宿環境和硬體
The central air conditioning was busted. Only had AC in our actual room. Everywhere else, including the casino floor and dining resturant were hot. Its late June, so you can only imagine how miserable my family and I were.
Ashlie
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Al n Dottie
家庭旅遊
2025 年 6 月 22 日
喜歡:整潔度、設施服務和住宿環境和硬體
Beautiful, comfortable rooms & bed. Great prices and great restaurant in casino. The free breakfast was cereal and waffles only
Al n Dottie
於 2025 年 6 月住了 1 晚
4/10 不太好
VICTOR M.
親子旅遊
2025 年 6 月 21 日
不喜歡:整潔度、設施服務和住宿環境和硬體
Upon checking in the front entrance has birds nest in numbers. To go to my car the next morning there’s bird poop covered all on my car. Also after calling room service for extra towels I was told to come pick them up at the front desk myself, and after going there I was told they’re out and housekeeping will bring you some. Well that never happened because I waited until it was almost time to check out. Breakfast was very disappointing with nothing but cereal and a waffle to choose from. No fruit and no protein or eggs. A very nice facility that’s lacking attention.
VICTOR M.
於 2025 年 6 月住了 1 晚
4/10 不太好
Barbara
家庭旅遊
2025 年 6 月 14 日
喜歡:員工素質
The lawn is unkept, floor in our room is wet, and we cant swim.
Barbara
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Patricia,Sterling
家庭旅遊
2025 年 6 月 13 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Easy access from hotel to casino. Be aware the casino has different hours and might not open until 10 a.m. and closes early depending on the day. You can request a room closer to the casino. Also has a water park kids area. Requesting room closer to casino also avoids kid traffic. Food restaurants casino and hotel were reasonable.
Patricia
於 2025 年 6 月住了 1 晚
2/10 很糟糕
Lester
家庭旅遊, 親子旅遊
2025 年 6 月 13 日
不喜歡:整潔度、設施服務和住宿環境和硬體
It seems that you only get the expected services and amenities if you stay at this hotel and casino over the weekend! The water park was not open, there is no hot breakfast (except on the weekends, I am told), the staff was not helpful, and I left after one night of my 4 night stay. Then they would not cancel my reservation and refund the additional nights, even thought the place was not up to any kind of standards. Good riddance!
Lester
於 2025 年 6 月住了 4 晚
10/10 有夠讚
Samantha
2025 年 6 月 7 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Samantha
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Jared
2025 年 5 月 21 日
Jared
於 2025 年 5 月住了 1 晚
2/10 很糟糕
Brad
家庭旅遊
2025 年 5 月 17 日
不喜歡:整潔度、設施服務和住宿環境和硬體
The heaters on the pool were down and weren’t told until we got ready to go swim, water was very cold!! Then the arcade machine were down because of their internet being down!! Not happy with how the start of our vacation is going!! We were told by a staff member that the heaters haven’t been going out for the last 6 months and why weren’t we told anything before we checked in and found out what was all token!!
Brad
於 2025 年 5 月住了 1 晚
8/10 不錯哦
Judy
情侶出遊, 商務旅客
2025 年 5 月 16 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The room was spacious, clean, modern, fair for the price but the breakfast was poor.
Judy
於 2025 年 5 月住了 3 晚
10/10 有夠讚
真實旅客
家庭旅遊
2025 年 4 月 29 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2025 年 4 月住了 3 晚
10/10 有夠讚
Kari
團體旅遊
2025 年 4 月 24 日
喜歡:整潔度、員工素質和住宿環境和硬體
Nice 1 night stop
Checkin was a breeze. "KK" was a true delight!! Riom was very spacious and perfect for our trip. The decor was beautiful as well.
The beds were a little more firm than typical, but they werent awful.
Only complaint was for a Friday check in the pool hours were way too short and the arcade seemed to be randomly staffed vs always staffed Friday evening and Saturday morning.
Overall would stay again!
Kari
於 2025 年 4 月住了 1 晚
10/10 有夠讚
真實旅客
家庭旅遊
2025 年 4 月 21 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Place!!
This is the second time I have stayed here. Both times have been great. We go for the indoor water park for my grandkids. They absolutely love the water. I wish I would have gotten one of the lifeguards names. They were all friendly and spoke to my granddaughter while they were playing but she really interacted with her and my granddaughter loved it. Then Chucky interacted with both of my grandkids this morning as we were heading out. We will definitely be back.
真實旅客
於 2025 年 4 月住了 2 晚
2/10 很糟糕
Jesse
商務旅客
2025 年 4 月 20 日
喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
Overcharged
I was overcharged and still yet to refund my money…