Search Cottages in Newcastle-Under-Lyme

"Clean enough room but poorly maintained accommodation, furniture in room nothing short of a disgrace, paintwork scruffy. Breakfast not the best but sufficed for one night for work. Will not return or recommend. Disappointing."

"Yes fresh and accommodated my Gluten free request"

"I booked a superior room for 2 nights with my wife. We arrived about 2.30pm and the room wasn’t ready. There was some confusion from the front desk about our later dinner reservation, the receptionist stated I didn’t have a booking and despite my assertions she didn’t really seem to believe that I had booked it months ago. She said it wasn’t recorded. She only relented when I showed her their messages to me confirming the booking. Anyway, awaiting the room we went to the bar. The staff in the bar were lovely and it was well priced for a hotel, the actual bar was a little cold. When we got into the room, I can’t say it was ‘superior’. It was a little small, cold and not well lit. There was no safe nor minibar/fridge something I would have expected for £162 per night. When I raised this at reception it wasn’t well received, the lady was polite and they did put in a room heater. Evening meal was lovely and again the staff in the bar, where we ate, were lovely and provided a great service. Breakfast on the first morning was a buffet affair and in the main was well cooked. On the second morning breakfast wasn’t as good, my wife had Eggs Benedict but the poached eggs were hard (as were mine) and the Hollandaise sauce was split, we never got the requested toast- poor show chef! The actual grounds at the hotel were beautiful and lovely to walk around the lake and close by canal. Altogether it was a nice stay but not as good as I’d expected. "

"The main building is really impressive and full of character. Gym facilities are excellent, and pool/sauna/steam room a treat. We didn’t eat at the hotel in the evening but the breakfast was great. Room was pleasingly spacious."

"Good location, harvester next door for dinner and close to the stadium. Breakfast was mediocre and very busy but sufficient. Staff were excellent. "

"Lovely hotel. Shame about the wedding party. They were very loud but that can’t be helped. Otherwise the bed was awesome and staff were really nice"

"Polite staff Great location for the event Great price Quiet room comfy bed Excellent tasty food nice breakfast buffet Staff excellent Overall 10/10"

"Big and clean room. Great breakfast "

"We love this hotel always clean and staff always seem happy and helpful"