Overwhelmed of how rude the woman in the breakfast room was. Her name was Ana, the more and more she spoke to me the more she infuriated me. Constantly answering back and in my initial contact she accused me of lying because I said I have been waiting for some eggs for ages and she said, you can't have as I welcomed you in. I was welcomed in 25 minutes before and waited exactly 20 minutes for some scrambles eggs. I would have been fine with this wait but her answering me back was unprofessional, and really blunt and rude,. When I told her this she said I am not kind and all she cares about is the kindness of he staff. So within 2 ninutes of interacting with this woman she had acused me of lying and now being unkind, oh btw still no eggs, bacon or sausages. When I went to complain at the reception about her at check out, she followed me and stood next to the guy in the reception while I tried to explain, she stood next to him and gave me the death stare !! I couldn'tI believe how crazy this woman was. told her to leave me alone and go away as she kept wanted to talk to me. She then sarcastic appligised I told her to leave me alone. Meanwhile the guy at the reception didn't batter an eyelid as if being rude to guest or accusing guests of being rude to staff was normal.