It was our wedding night, we told the staff before hand, when it came to checking in the gentleman was lovely but we didn’t expect to be out in a small and dark room with no air con and no exciting arrival (we were stood in wedding dress and suit) no congratulations or anything. We just got shipped off to the room. We wasn’t shown where we was going a fellow customer had to show us as they were next door.
We don’t expect a lot of course but a little something when being told on the phone that it was our wedding night would have been nice. We didn’t get spoken to on the way out we just checked out and went home. For the price for 1 night to have a “great experience” was a let down. For what we paid we thought we was going to get more and we was very disappointed. Again the gentleman was lovely who booked us in but the overall experience was disappointing especially for the money.
Whitney
於 2025 年 6 月住了 1 晚
6/10
Janice
於 2025 年 6 月住了 1 晚
8/10
There was some confusion regarding the “breakfasts included” part of my booking on arrival. Reception paperwork indicated “room only”. I was asked to provide evidence and it was only due to me forwarding a screenshot to my partner showing bed & breakfast included, that fortunately I was believed.
We had to change rooms due to a damp, musty odour in the initial room but were offered an alternative, which was much better.
Highly recommend the Gluten Free options at breakfast. Andrea & Roy went above and beyond. Thank you.
Trevor
於 2025 年 5 月住了 1 晚
6/10
This is a nice clean and friendly hotel. Easy walking distance to the town and plenty of parking.
Chris
於 2025 年 5 月住了 1 晚
10/10
this hotel is a little surprise. Doesn’t look much from the outside and not helped by being next to a disused building.
However, once you enter it is a very different experience. The hotel is lovely, well maintained and the staff are amazingly friendly and helpful.
We had a family room which was very good, though could do with some better quality bed linen. However, it wasn’t bad at all and we had a pleasant nights sleep.
Although we didn’t use it, the bar looked amazing and breakfast in the morning was lovely. Not 5* but given how much this hotel is, it far exceeds expectations.
If in Newark and you need a hotel, don’t give it a second thought and book.
The
於 2025 年 5 月住了 1 晚
10/10
Manuel
於 2024 年 9 月住了 1 晚
8/10
Great location, hotel looks tired, but food and service was great tbh, doesn’t help with a derelict building and weird parking set up going on
David
於 2024 年 9 月住了 1 晚
2/10
T
於 2024 年 9 月住了 2 晚
2/10
Not well maintained.
Not very clean.
Room smelled like mold.
真實旅客
於 2024 年 9 月住了 3 晚
8/10
I was amazed how run down the surroundings area was compared to how it is to be
Dale
於 2024 年 8 月住了 3 晚
8/10
Staff really friendly, property easy reached from the A1 which was ideal for us as we were travelling up from London so it was about half way to our destination, with kids on tow broke up the journey just right.
gail
於 2024 年 7 月住了 1 晚
6/10
The lack of internet was a big issue
Deirdre Alexandra
於 2024 年 6 月住了 2 晚
4/10
The staff are not welcoming, and wifi was really poor, not suitable for work visit. I would not recommend it to anyone. The hotel was clean.
Nikki
於 2024 年 6 月住了 1 晚
10/10
Nichola
於 2024 年 4 月住了 1 晚
4/10
Lee
於 2024 年 2 月住了 1 晚
6/10
Dean
於 2023 年 12 月住了 1 晚
8/10
Really lovely and friendly staff. Made us very welcome and really kind.
The room was big and functional.
Hannah
於 2023 年 9 月住了 1 晚
10/10
Thomas
於 2023 年 11 月住了 3 晚
6/10
Friendly staff.
Breakfast came 30minutes later than I booked it.
Free parking is good
Easy to get to.
Property need extensive update to fixtures and fittings. Very dated.
Alright for work lads staying over but that’s about it
Matt
於 2023 年 11 月住了 2 晚
10/10
Michael
於 2023 年 11 月住了 2 晚
10/10
Spacious
Patrick
於 2023 年 10 月住了 1 晚
4/10
My supposed double room was tiny with only two feet of space around the bed and the decor was very tired and in need of an update.
David
於 2023 年 10 月住了 2 晚
4/10
To be honest everything was no where close to my expectations. I have slept in some nice places before. I will be more careful when booking next time.
Lloyd
於 2023 年 10 月住了 2 晚
2/10
Very poor hotel. University dormitory I was leaving in 20 years ago was about the same standard with the difference that it was £90 for a month, not for a day. Very noisy, flushing toilet waking you at 5am, I could hear phone ringing in the reception. Room number 2 is about 6sq meters. It is claustrophobic. I consider staying in this hotel as one of the life experience that changes you forever. Luckily I was there for two nights. Never again!