I will never stay at this property again. I chose this hotel for its proximity to where I needed to be, but I was unaware of the surrounding area. It’s located in a heavily policed neighborhood, which made me feel uneasy.
The property was advertised as offering breakfast, but there was no real breakfast provided, just coffee and a few store-bought baked goods. On the first night, the AC worked, but it stopped functioning for the remainder of my stay and was never fixed.
One night, the fire alarm went off just as I was preparing for bed. No one came to inform guests of what was happening, I had to call the front desk myself, only to be told there was no emergency. That lack of communication was extremely concerning.
Additionally, I had to request fresh towels every day, but even then, the towels were dirty. One had a stain so repulsive I immediately threw it on the floor and washed my hands. The shower itself wasn’t clean either.
If I could get a refund, I would. This property did not meet the basic standards expected for the rate I paid.