I like the hotel over whole, reception staff was the best bit, they were all very helpful and friendly. I wouldn't say the same about the breakfast staff, they had two miserable and unhelpful girls a couple of times when we were there, anything you asked was proving to be too much and this with an attitude too, they could do with changing jobs! the hotel was very clean and well located, short walk to Times Square but equally quiet. Had all amenities in the bedroom but beware of touching anything in the fridge as they will charge you on departure. We made the mistake of removing some bits to make room for our water bottles and I was charged on departure. You're supposed to be told this upon arrival but we did not, luckily the receptionist made no fuss and refunded the charges without hassle after explaining. My friends found the breakfast to be basic but it was enough for me. I would recommend this hotel for sure, it served its purpose for my stay and I had a lovely time whilst there.