The doorman met me at the door, stored my bags, and told me where to park. Check in was pleasant and helpful, and the room surprisingly large and quiet. The 'barkeep' at breakfast went out of his way to help anyone who asked for suggestions or directions. The bar in the back is the best kept secret in Manhattan, with the bartender verging on mad-scientist level knowledge of cocktails - kind, efficient, made delicious cocktails. Every person I interacted with was kind and helpful. Superior location, amenities, and staff.