住宿正面
查看供應情況

亨德里克斯飯店的評分

4 out of 5
亨德里克斯飯店
25 W 38th Street, New York, NY

評論

8.2

非常好

10 分，有夠讚；1022 則評論中有 495 則" "
8 分，不錯哦；1022 則評論中有 288 則" "
6 分，一般般；1022 則評論中有 119 則" "
4 分，不太好；1022 則評論中有 54 則" "
2 分，很糟糕；1022 則評論中有 66 則" "

8.6/10

整潔度

8.4/10

員工素質

7.8/10

設施服務

8.4/10

住宿環境和硬體

8.2/10

環保程度

評論

10/10 有夠讚

HSU

家庭旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2021 年 9 月住了 4 晚
Mike Cullim - Director of Front Office 於 2021年9月9日回覆
Thank you for the great review. We look forward to welcoming you back in the future!

6/10 一般般

eugene，hampstead

喜歡：整潔度、員工素質和住宿環境和硬體
Parking is listed at$50 but they charge $60 per night now. Resort fee is now $42.50 US per night, more than on my confirmation.
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Kristina

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Location was perfect walking distance to many landmarks i.e 15 mins from central park and Times Sq. And Bryant park was up the street which was cool. We arrived before noon and our room was ready and also upon checkout they allowed us until noon with no extra fee. Front desk provided us with complimentary water bottles whenever we asked for them which is a bonus. Our room 2305 was cool and had a view of empire state building and was quiet.
於 2024 年 5 月住了 4 晚

10/10 有夠讚

Rachel，New York

喜歡：整潔度、員工素質和住宿環境和硬體
Very nice
於 2024 年 4 月住了 2 晚
Anthony D. 於 2024年5月20日回覆
We appreciate the wonderful review provided. Thank you for choosing the Hotel Hendricks.

10/10 有夠讚

Scott，Athens

情侶出遊, 商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent place. Take a look out from the penthouse at night.
於 2024 年 5 月住了 1 晚
Anthony D. 於 2024年5月20日回覆
Thank you for your 5-star review! We truly appreciate you staying with us. Once again, thank you.

8/10 不錯哦

Jean-Francois，Ottawa

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 2 晚
Anthony D. 於 2024年5月20日回覆
We wanted to thank you for staying with us and providing a positive review. If there is anything we can do for you in the future, please let us know.

10/10 有夠讚

Enrique

喜歡：整潔度
Awesome hotel
於 2024 年 4 月住了 4 晚
Anthony D. 於 2024年5月14日回覆
Thank you for staying with us and providing a 5-star review!

10/10 有夠讚

Anand

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful property in a prime location close to everywhere you'd want to visit. Pleasant and helpful staff!
於 2024 年 5 月住了 3 晚
Anthony D. 於 2024年5月14日回覆
Thank you for staying with us and providing feedback on your 5-star review of us! Thank you!

6/10 一般般

Gerardo

團體旅遊
Rooms are small and the walls are thin.
於 2024 年 5 月住了 3 晚
Anthony D. 於 2024年5月14日回覆
We wanted to thank you for staying with us. NY City hotel rooms are generally on the small size. We appreciate you staying with us and wish you a wonderful summer.

10/10 有夠讚

Natalie

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚
Anthony D. 於 2024年5月14日回覆
Thank you for staying with us and providing a 5-star review! We appreciate it!

8/10 不錯哦

Jennifer

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
I loved having two beds in the room and I loved the proximity to Bryant Park and Times Square and subway stations to get everywhere else. It was nice to have a coffee pot in the room, but they were a little stingy with the creamers and also with the shampoo and conditioner. We did not get a replacement every day and we ran out and had to ask for more.
於 2024 年 5 月住了 4 晚
Anthony D. 於 2024年5月14日回覆
We wanted to thank you for staying wit hus and providing an overall positive review. We do appreciate letting us know about the "stingy" as we expect our staff to replenish everything during a guests stay. We will follow up to make certain this is happening consistently. Thank you for sharing and once again for staying with us.

10/10 有夠讚

Georges

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hôtel super bien placé en plein centre de Manhattan. Très bon accueil...
於 2024 年 5 月住了 8 晚
Anthony D. 於 2024年5月14日回覆
Thank you for staying with us and providing a 5-star review! We are thrilled with your feedback!

10/10 有夠讚

Marie

喜歡：整潔度、員工素質和住宿環境和硬體
-
於 2024 年 5 月住了 1 晚
Anthony D. 於 2024年5月14日回覆
Thank you for staying with us and providing a 5-star review!

10/10 有夠讚

Linda

喜歡：整潔度、員工素質和住宿環境和硬體
Great little hotel, awesome staff, clean, centrally located, convenient to public transport, very quiet!
於 2024 年 4 月住了 6 晚
Anthony D. 於 2024年5月9日回覆
Dear Linda,Thank you for staying with us and providing a wonderful review! We appreciate it.

10/10 有夠讚

Chelsea

喜歡：整潔度、員工素質和住宿環境和硬體
great place. would stay here again.
於 2024 年 4 月住了 3 晚
Anthony D. 於 2024年5月7日回覆
Dear Chelsea,Thank you for the 5-star review. We appreciate the kind words and look forward to your return.

10/10 有夠讚

rodrigo

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Clean and pleasant staff
於 2024 年 4 月住了 2 晚
Anthony D. 於 2024年5月2日回覆
Dear Rodrigo,We can't thank you enough for staying with us and providing a 5-star review. Thank you.

10/10 有夠讚

Elisha

於 2024 年 4 月住了 3 晚
Anthony D. 於 2024年5月7日回覆
Dear Elisha,Thank you for the 5-star review. We truly appreciate it.

10/10 有夠讚

Enrique，Blue Springs

於 2024 年 4 月住了 6 晚

8/10 不錯哦

Sedale

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good location
於 2024 年 4 月住了 2 晚
Anthony D. 於 2024年4月30日回覆
Dear Sedale,Thank you for staying at the Hotel Hendricks and sharing your positive review. We appreciate it.

10/10 有夠讚

Michael

於 2024 年 4 月住了 1 晚
Anthony D. 於 2024年4月30日回覆
Dear Michael,Dear Matthew,Thank you for staying at Hotel Hendricks and providing a 5-star review! Your positive review is tremendously appreciated. Once again, thank you. Once again, thank you.

10/10 有夠讚

Matthew

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Anthony D. 於 2024年4月30日回覆
Dear Matthew,Thank you for staying at Hotel Hendricks and providing a 5-star review! We appreciate it and hope you will return soon. Once again, thank you.

10/10 有夠讚

Nathalie

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent hotel to stay. Nice and clean, beautiful deco, beautiful bar and roof top. Room are very cozy, clean and confortable bed. The location is just perfect, few minutes walk fron public Library and Bryant park.. another 5 min to time square.. we enjoyed every minutes of our trip!
於 2024 年 4 月住了 3 晚
Anthony D. 於 2024年4月29日回覆
Dear Nathalie,We are happy to hear you had a great stay with us and appreciate the kind words and feedback. Thank you for choosing hotel Hendricks for your visit.

6/10 一般般

LAZARO

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
不喜歡：員工素質
uno no habla nadie español dos muy sucia toda la calle tres bolsas de basura en toda la manzana frente al hotel cuatro montones de toallas sucias sobre la banqueta cinco sin botellas de agua en la habitación cuando deben ser todos los días una dotación. EL HOTEL EN GENERAL SUPER BIEN, PERO SALIENDO ES UNA CALLE LLENA DE BOLSAS DE BASURA Y COLILLAS DE CIGARROS MUY SUCIO PARA TODOS LOS IMPUESTOS QUE SE COBRAN EN LA CIUDAD, OTRO PUNTO IMPORTANTE ESTA EN UNA EXCELENTE UBICACION
於 2024 年 4 月住了 3 晚
Anthony D. 於 2024年4月29日回覆
Dear Lazaro,We wanted to first thank you for staying with us. We appreciate the feedback given and understand the streets of New York can be messy at times even if it is neighboring business or travelers. We do our best to maintain the outside of the Hotel and will keep an eye on this as it is important to us. Thank you for staying with us.

2/10 很糟糕

Pamela

家庭旅遊
不喜歡：員工素質
The check in staff was incredibly rude and didn’t take the time to explain anything about the hotel. Our room had an issue with the AC and after 3 tries to get it repaired we gave up and the front desk made it clear there was nothing to be done as they were fully booked. Our room wasn’t cleaned, we left at 8am and returned at 5pm and housing keeping hadn’t been in. Overall the service at the hotel was unacceptable and did not seem to care they were providing poor service.
於 2024 年 4 月住了 2 晚
Anthony D. 於 2024年4月29日回覆
Dear Pamela,We wanted to apologies for your overall experience and ask if you spoke or reached out to a manager during your stay or even upon departure? We are concerned as "service" is important to us and quite surprised by the lack of care given to you.Once again, our apologies.

10/10 有夠讚

Cruel

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great relaxing day exploring
於 2024 年 4 月住了 3 晚
Anthony D. 於 2024年4月29日回覆
Dear Cruel,Thank you for staying with us and providing a 5-star review. We appreciate it!

8/10 不錯哦

Paul

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice location. Easy walk to Times Square, Rockefeller Center, and Empire State Building.
於 2024 年 4 月住了 4 晚
Anthony D. 於 2024年4月29日回覆
Dear Paul,Thank you for staying with us and providing a positive review. We truly appreciate it and look forward to welcoming you back.

2/10 很糟糕

Adriana

於 2024 年 4 月住了 1 晚
Anthony D. 於 2024年5月14日回覆
We are disappointed to see your overall experience was poor and hope you can reach out to me directly to discuss further as we want to make sure if there is anything that can be corrected, that we properly follow up. Our apologies.

10/10 有夠讚

Racheal Nadine

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Anthony D. 於 2024年4月23日回覆
Dear Rachael,Thank you for the 5-star review and staying at hotel Hendricks. We appreciate you staying with us.

10/10 有夠讚

Natasha

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
3 girlfriends and i just stayed for a fun filled 40th birthday weekend, the Hendricks did not dissapoint, the location is perfect the hotel is trendy and the staff is top notch, bug thank you to the manager Anthony for making our stay extra special. I would highly recommed booking Daintree for some epic rooftop photos.
於 2024 年 4 月住了 2 晚
Anthony D. 於 2024年4月22日回覆
Dear Natasha, It was a pleasure meeting you and your friends. We are thrilled you had a great birthday weekend and staying at the Hotel Hendricks. Thank you for the positive review and sharing your experience. We look forward to having you back soon.

10/10 有夠讚

Laura

家庭旅遊
Great roof top bar and the decor is so nice in the rooms
於 2024 年 4 月住了 6 晚
Anthony D. 於 2024年4月22日回覆
Dear Laura,We wanted to thank you for choosing the Hotel Hendricks and sharing your positive review with us. Thank you!!

10/10 有夠讚

Cameron，New York

寵物同遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Such fun decor, who doesnt love a little bit of animal print in their life? The animal print backdrop really brings energy and a fun vibe to the room. Great bathroom as well, you can see the quality in the furnishings and hardware. A great litle boutique withgreat service(Even at 1am)!
於 2024 年 4 月住了 1 晚
Anthony D. 於 2024年4月22日回覆
Dear Cameron, Thank you for your wonderful review and 5-star score! We truly appreciate it and happy to see your detailed description of the property and room! Once again, thank you for staying at the Hotel Hendricks!

8/10 不錯哦

Simon

喜歡：整潔度、員工素質和住宿環境和硬體
well maintained and clean rooms - pleasant staff - reception is close to a bar with music and at times it was impossible to hear the reception staff well especially with their accents - the onsite dining option was poor but plenty of options round the hotel to eat
於 2024 年 4 月住了 5 晚
Anthony D. 於 2024年4月22日回覆
Dear Simon, Thank you for staying with us and providing a positive review. Although the restaurant is owned and operated by a different company, we do want to share your feedback with them. Once again, thank you for staying with us.

10/10 有夠讚

Wawit

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I dont have much expectation from hotel in NYC especially time-square area. But this hotel is really reach my expectation both staff and service and the room itself is quite spacious HUGEEE Bed and room for luggage, super strong shower !!! Totally recommended
於 2024 年 4 月住了 2 晚
Anthony D. 於 2024年4月22日回覆
Dear Wawit,We are thrilled that you had a great stay with us and that we exceeded your expectation. Thank you for staying with us!

6/10 一般般

Eleanor

不喜歡：住宿環境和硬體
於 2024 年 4 月住了 4 晚
Anthony D. 於 2024年4月15日回覆
Dear Eleanor,We wanted to thank you for staying with us however surprised to see the score as "average". Please let us know if there was anything we could have done to make sure your stay a little more enjoyable. Thank you.

10/10 有夠讚

Joel

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Anthony D. 於 2024年4月15日回覆
Dear Andres,Thank you for the positive review and staying with us. we appreciate it.

10/10 有夠讚

Rebecca

於 2024 年 4 月住了 3 晚
Anthony D. 於 2024年4月30日回覆
Dear Rebecca,Thank you for the 5-star review! We are thrilled and appreciate it. We look forward to having you back soon.

8/10 不錯哦

Marcus

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Stay was great
於 2024 年 4 月住了 1 晚
Anthony D. 於 2024年4月10日回覆
Dear Marcus,Thank you for your overall positve review. We truly appreciate you staying with us and look forward to having you back soon.

10/10 有夠讚

Jennifer

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Location was in the center of town and could easily get to everything. The room was clean and comfortable, nice finishes felt new and luxurious.
於 2024 年 4 月住了 3 晚
Anthony D. 於 2024年4月8日回覆
Dear Jennifer,Thank you for your positive review and feedback. we appreciate you staying with us and look forward to welcoming you back soon.

10/10 有夠讚

Edgardo

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent hotel. Beatifully decorated. Prime customer service. They even checked me in when I arrived in the morning and gave me my room even though check in was at 3pm. Loved the location and pricing. Definetively will use this hotel again.
Anthony D. 於 2024年4月8日回覆
Dear Edgardo,We are happy to see you had a great stay with us! Thank you for the feedback and choosing the Hotel Hendricks. We look forward to having you back soon.

8/10 不錯哦

Anne-Marie，TERREBONNE

喜歡：整潔度和住宿環境和硬體
於 2024 年 4 月住了 3 晚
Anthony D. 於 2024年4月9日回覆
Dear Anne-Marie,Thank you for staying at the hotel Hendricks and sharing your positive review with us. We appreciate it and look forward to having you back soon.

8/10 不錯哦

Luis

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 4 晚
Anthony D. 於 2024年4月8日回覆
Dear Luis,Thank you for staying with us and providing a positive review. We appreciate it and look forward to having you back in the near future.

8/10 不錯哦

Brian

Nice design style. Interior. Clean modern feel. The cleaning didn’t respect the Do Not disturb sign twice. So I got woken up. Other than that, I liked it.
於 2024 年 4 月住了 1 晚
Anthony D. 於 2024年4月8日回覆
Dear Brian,Thank you for the overall positive review and your appreciation of the hotel. We will follow up with our team in order to make sure we respect our guests' requests. Once again, thank you for staying with us.

8/10 不錯哦

Brian

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I like the interior. The maid did not respect my Do not disturb sign, that was aggravation. other than the at, I like it.
於 2024 年 4 月住了 2 晚
Anthony D. 於 2024年4月10日回覆
Dear Brian,Thank you for your positive review. We will follow up with the housekeeping department as we expect the team to respect "do not disturb". Our apologies.

10/10 有夠讚

Robert

喜歡：員工素質、設施服務和住宿環境和硬體
Nice
於 2024 年 4 月住了 1 晚
Anthony D. 於 2024年4月8日回覆
Dear Robert,Thank you for your 5-star review! We appreciate you sharing this with us and look forward to having you back soon.

8/10 不錯哦

Nicole

喜歡：整潔度和員工素質
於 2024 年 3 月住了 4 晚
Anthony D. 於 2024年4月8日回覆
Dear Nicole,Thank you for your overall positive score on your recent stay with us. We truly appreciate it and look forward to having you back in the near future.,

8/10 不錯哦

Jo

喜歡：整潔度、員工素質和住宿環境和硬體
This was a nice place to stay. The people were nice and the location was good. They didn't give me the kind of room I booked and made a change with no advance notice to me but they did make it up to me with a an upgrade of sorts, so while the communication on that wasn't great, the customer service made up for it, which is all you can really ask for. The rooftop lounge is nice too.
於 2024 年 3 月住了 1 晚
Anthony D. 於 2024年4月5日回覆
Dear Jo,We wanted to thank you for staying with us and providing a positive review. We appreciate it and look forward to having you back in the near future.

4/10 不太好

Puraveena

於 2024 年 3 月住了 1 晚
Anthony D. 於 2024年4月30日回覆
Dear Puraveena,We would like to thank you for staying with us but more importantly wanted to follow up and see if there is anything in particular that caused your stay with us to be "poor". If you can reach out to us to discuss further that would be greatly appreciated as our goal is to provide a comfortable and enjoyable stay. Once again, our apologies.

10/10 有夠讚

Valeria

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Loved everything about it!
於 2024 年 3 月住了 4 晚
Anthony D. 於 2024年4月4日回覆
Dear Valeria,We are thrilled to hear you loved "everything" about the property. Thank you for staying with us and providing a 5-star review.

10/10 有夠讚

Angela

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 4 晚
Anthony D. 於 2024年4月4日回覆
Dear Angela,Thank you for staying at the hotel Hendricks and providing us with a 5-star review. We appreciate it.

6/10 一般般

Darren

情侶出遊
不喜歡：員工素質
The location was great
於 2024 年 3 月住了 5 晚
Anthony D. 於 2024年4月3日回覆
Thank you for staying at the Hotel Hendricks. We see your feedback overall is positive but wondering if there was anything we could have done to make your stay a 5-star experience?