Find Business Hotels in New Port Richey, FL

"Where do I start……I booked a suite & also a separate room for family. I specifically requested the extra room to be 2 queens. When we got to the hotel at 4:30, the extra room had been changed to just a king and wasn’t even ready. That started the experience on the wrong foot. We had to wait for the 2nd room to be ready & had to keep insisting that we wanted 2 queens. After finally getting to our rooms, we all decided to head to the downstairs bar to meet for cocktails & appetizers. Several people requested Pina Coladas & were told that the bar could not make them because their blender was broken & had been for a while. The food was less than appetizing that we ordered & ended up not eating it. Every time we ran the water or flushed the toilet in our suite, the plumbing banged so loud in the wall that it was ridiculous! The next day, housekeeping didn’t even have our room cleaned & it was 4:30 in the afternoon. We had to complain & when they finally sent someone up to the room, it was done half-a#$(*with no extra towels that we requested. Horrible experience. They don’t even have a coffee shop in the hotel. The best part of the whole trip was the valet staff & bellhops! They were awesome! Don’t waste your time on this “Grand Hyatt”. A total disappointment. We’ll find somewhere else to stay from now on. Horrible experience."

"no beach"

"staff was attentive. areas were clean."

"Staff was awesome and the beach front setup was perfect "

"Noting was good"

"Check in was delayed for hours, claiming no WiFi due to weather but it was neither raining or windy. There was no effort made to make up for issues except being provided with liquor but I don’t drink. Also the room was full of dust, disgustingly so much that it irritated my allergies. Another indication of the filth in the room was items left by previous guests including a used toothbrush."

"Room was clean and beds were very comfortable. Staff was nice and helpful. "

"This hotel is run down with a constant chemical smell in the hallway. Feels like a run-down hotel that high school kids and college kids would overcrowd during spring break. What a mistake staying here. On top of that they nickel and dime you to death with huge additional fees for parking , resort fee, chairs, umbrella, etc.."

"Inside the room was good, except needed a desk. The exterior was still in terrible shape. Dead grass, trees and bushes. Stained sidewalks. Lots of disrepair. There is a terrible stink when you walk behind the main building over the bridge. And the whole park your car and walk around is somewhat annoying."