Property great my check in was excellent the front desk staff Ron went above and beyond thank you so much . I wish the room had a bathtub though like the canopy in Maine but overall my one night stay was awesome
Kendall
於 2025 年 8 月住了 1 晚
10/10 有夠讚
James
寵物同遊, 家庭旅遊
2025 年 8 月 3 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
All staff members were extremely nice and the hotel is located in a great location. Will stay again!!
James
於 2025 年 8 月住了 2 晚
10/10 有夠讚
Christine
2025 年 7 月 31 日
喜歡:整潔度、員工素質和住宿環境和硬體
Great property. Would definitely recommend using valet services.
Christine
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Shamar
商務旅客
2025 年 7 月 30 日
喜歡:整潔度、員工素質和住宿環境和硬體
Hotel was wonderful I cried when I left
Shamar
於 2025 年 7 月住了 2 晚
6/10 一般般
Demetria
2025 年 7 月 29 日
喜歡:整潔度和員工素質
I enjoyed my stay but the only thing i did not enjoy was the smell on the 7th floor i stayed on it had a very strong mildew smell throughout the hallway area.
Demetria
於 2025 年 7 月住了 3 晚
6/10 一般般
ANA,Pharr
2025 年 7 月 28 日
The dinning area wasn’t open or no personal in the area most of the
ANA
於 2025 年 7 月住了 4 晚
10/10 有夠讚
marquis
商務旅客, 家庭旅遊
2025 年 7 月 28 日
喜歡:整潔度、員工素質和設施服務
Overall it was great
marquis
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Shantelle
情侶出遊
2025 年 7 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We enjoyed our time at this property. There was a minor issue with the shower door not being able to close correctly. This resulted in water on the floor. The staff were VERY nice.
Shantelle
於 2025 年 7 月住了 1 晚
8/10 不錯哦
amber
情侶出遊, 團體旅遊
2025 年 7 月 26 日
喜歡:員工素質和住宿環境和硬體
Overall the property was nice. The rooms are small and the toilet is so close to the shower you can barely open the door. Also for a Hilton the hardware in the bathrooms are cheap. Fridge doesn’t get cold enough for food or drinks.
amber
於 2025 年 7 月住了 4 晚
2/10 很糟糕
Delise,Brooklyn
家庭旅遊, 親子旅遊
2025 年 7 月 19 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
1. This property location is in unsafe neighborhood.
2. The staff is rude, unfriendly and unprofessional
3. In the middle of the night the fire alarm annunciator went off in the room advising us to evacuate without any other information of why. The strobe lights went off in the hallway as well.. when I called the front desk to get an explanation of why and is it a fire alarm condition that guests need to evacuate? I was greeted with rudeness on professionalism and then I asked to speak to the manager or the director of security and he was apologetic after stating that it was an error on their part. However I was never compensated for anything. Checking out this morning. The staff was on approachable, unfriendly, and very abrupt. The whole entire staff needs to be retrained. That is not how I recall staff of Hilton operates. I don’t know if it’s because of that location, but it’s ridiculous. I would never stay at this particular hotel in New Orleans again NEVER‼️ I choose it because I’ve stayed at many many Hilton and I thought the Hilton brand meant something and it represent professionalism friendliness courteousness but I guess this one is different.
Delise
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Alicia
2025 年 7 月 16 日
Alicia
於 2025 年 7 月住了 1 晚
4/10 不太好
Hallie
團體旅遊
2025 年 7 月 15 日
不喜歡:設施服務和住宿環境和硬體
False advertisement of a pool so please note there’s not a pool. Room service won’t clean and will just fix your bed. Staff was alright not all of the were friendly. Overall experience was just not the best..
Hallie
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Donald
2025 年 7 月 8 日
喜歡:整潔度、設施服務和住宿環境和硬體
Great
Donald
於 2025 年 7 月住了 2 晚
10/10 有夠讚
amanda
2025 年 7 月 8 日
喜歡:整潔度、員工素質和住宿環境和硬體
I liked everything.
amanda
於 2025 年 7 月住了 2 晚
8/10 不錯哦
daisjah
2025 年 6 月 30 日
daisjah
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Daniel
團體旅遊
2025 年 6 月 30 日
喜歡:員工素質、設施服務和住宿環境和硬體
The location was great in walkable distance of Canal Street and Bourbon Street. The area was safe and we found parking close for cheaper.
Daniel
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Wendell
情侶出遊
2025 年 6 月 23 日
The front desk employees were not nice or helpful
Wendell
於 2025 年 6 月住了 4 晚
4/10 不太好
Brianna
情侶出遊, 家庭旅遊
2025 年 6 月 20 日
喜歡:整潔度和住宿環境和硬體
不喜歡:設施服務
No refrigerator or microwave and the rooms were sooo hot. Staff are not friendly. However I loved the rooms. Just wouldn’t recommend to anyone.
Brianna
於 2025 年 6 月住了 4 晚
10/10 有夠讚
Robert
親子旅遊
2025 年 6 月 16 日
喜歡:整潔度、設施服務和住宿環境和硬體
Customer Service
Robert
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Donald
2025 年 6 月 13 日
Donald
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Natalie,Elmwood Park
情侶出遊
2025 年 6 月 5 日
喜歡:整潔度、員工素質和住宿環境和硬體
We inquired about dropping our luggage off until it was time to check in. Not only were they willing to accommodate our luggage, but they actually let us check in early; right before noon. The staff on site were all very kind, professional and helpful. I would more than likely stay here when I return to New Orleans again. Thank you!
Natalie
於 2025 年 6 月住了 1 晚
6/10 一般般
Italo,Cape Coral
情侶出遊, 商務旅客
2025 年 6 月 5 日
Good location rest just OK housekeeping slow and inconsistent coffee not refilled took out cups in first day and then after calling front desk 2x got 1 back other one was never replaced ……. Cleaned bathroom and changed towels but the Bed was not made - overall ok due to its location
Floor next to carpet in bedroom was sticky not clean and the exposed concrete with all the cracks and fixes with epoxy and ceiling is probably a taste thing but seems strange and not speaking to me
Personally would not repeat and select a different Hotel out of the Hilton Family
Italo
於 2025 年 6 月住了 3 晚
10/10 有夠讚
christine
2025 年 6 月 1 日
christine
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Nikita
2025 年 5 月 31 日
喜歡:整潔度、員工素質和住宿環境和硬體
The hotel was conveniently located - French Quarters was within walking distance.
Nikita
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Shannon
情侶出遊, 家庭旅遊
2025 年 5 月 29 日
喜歡:整潔度、設施服務和住宿環境和硬體
I love that the floors are cement! I really dislike carpet in a hotel. Our room was spacious & comfortable & it's location to the Saenger is excellent for walking to events.