宴會廳

新奧爾良亭閣的評分

4 out of 5
新奧爾良亭閣
833 Poydras St, New Orleans, LA

評論

8.4

非常好

10 分,有夠讚;1028 則評論中有 578 則" "
8 分,不錯哦;1028 則評論中有 225 則" "
6 分,一般般;1028 則評論中有 112 則" "
4 分,不太好;1028 則評論中有 59 則" "
2 分,很糟糕;1028 則評論中有 54 則" "

8.8/10

整潔度

8.8/10

員工素質

7.6/10

設施服務

8.4/10

住宿環境和硬體

8.4/10

環保程度

評論

6/10 一般般

Jia

商務旅客
喜歡:整潔度和客房舒適度
於 2023 年 10 月住了 2 晚

10/10 有夠讚

david

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Le Pavilion is often my go-to hotel when visiting NOLA. I like the classy facade and hotel interiors. The rooms are pretty good size, classy style with tall ceilings. The bathrooms are very well styled with marble in a European style. The value in this area is really hard to beat. I prefer the 'edge of the French Quarter' location on Poydras St, making it more accessible to everything without the French Quarter traffic.
於 2024 年 5 月住了 2 晚

4/10 不太好

Rubina

團體旅遊
不喜歡:員工素質
the manager at the desk was totally unhelpful and in 3-4 minutes she said not my problem I cant help you,nothing to do with me 4 times
於 2024 年 5 月住了 5 晚

10/10 有夠讚

Nita

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The beautiful statues that was unique.
於 2024 年 5 月住了 5 晚

10/10 有夠讚

Chakiya

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Shirley

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
It’s historical yet modern feel, and the rates were competitive. Everyone was so professional and friendly.
於 2024 年 5 月住了 5 晚

8/10 不錯哦

Velande

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very historic and nice place to stay
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Danielle

情侶出遊, 商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful property
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Arvind

喜歡:整潔度、員工素質和住宿環境和硬體
Decent hotel
於 2024 年 5 月住了 3 晚

4/10 不太好

Ronald

情侶出遊
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
The staff is one of the most unhelpful I have experienced in my travels. They were rude, seemed annoyed to be asked anything whether it was the front desk or via phone. I would not stay here again and was very disappointed as this was our first time in Nola They really need to hire some new employees as it cld be an amazing hotel
於 2024 年 5 月住了 2 晚

8/10 不錯哦

Kristin

喜歡:整潔度、員工素質和住宿環境和硬體
Most comfortable beds with good pillows. Love the 4pm peanut butter & jelly sandwiches ♥️
於 2024 年 5 月住了 3 晚

8/10 不錯哦

J

團體旅遊
喜歡:整潔度和員工素質
Nice historic property in an area that is located in the Central Business District and about 4 blocks from the French Quarter. Staff is fantastic but the rooms can use an update (which I was told is coming soon).
於 2024 年 4 月住了 3 晚

10/10 有夠讚

Sharon,Mobile

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great atmosphere
於 2024 年 4 月住了 3 晚

2/10 很糟糕

Charles

情侶出遊
不喜歡:設施服務和住宿環境和硬體
This was the worst hotel experience in many many years. From the TV set that wouldn’t turn off that took two days to get fixed (and two nights sleeping with a blue screen). Only one bath towel provided each day (except for the day when the room wasn’t cleaned at all and we had to use face clothes to dry, an elevator that looked like a freight elevator, phone charger that didn’t work. It was endless. I have stayed several times in this beautiful building. Never again.
於 2024 年 4 月住了 5 晚

4/10 不太好

Nicole

情侶出遊
不喜歡:整潔度、設施服務和住宿環境和硬體
If you want to sleep, don't stay here. Old building and walls are nonexisitant, you hear everything in the next room and in the hall ways. Feels like they took at the renovation funding and invested it into the lobby. Furniture in room is damaged, walls need fresh paint. Bathroom is renovated but not that clean, towel had stains in it.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Steven,Merrimac

情侶出遊, 寵物同遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great property. We’ll go back without a dog or vehicle- dog cost about $180 and parking about $260 for 5 days. Without them, it was a reasonable stay - I’d highly recommend it!
於 2024 年 4 月住了 4 晚

8/10 不錯哦

Carol,Port Townsend

團體旅遊
喜歡:設施服務和住宿環境和硬體
Good: beautiful lobby, walkable to major attractions, good location, very comfortable beds. Not so good: a lot of renovation seemed to be going on during our stay and we did not get the $130 tour credit that was listed in our reservation, nobody at the desk seemed to know anything about it. The desk did not answer phone calls when we needed help, so we had to go down to the lobby. No closet in room, so there was nowhere to hang coats, dresses, etc.
於 2024 年 4 月住了 5 晚

6/10 一般般

Lisa

喜歡:整潔度
不喜歡:住宿環境和硬體
The room was comfortable and quiet. Bathroom was weird. We thought the hot water wasn't working but turns out you put it to COLD when you want HOT, and to HOT when you want COLD. ? maybe they should fix this since new people are checking in all the time and don't know this. Also maintenance was slow to respond with the requests we had. Gym/lobby bathrooms were out of order and there's a lot of construction and noise going on in lobby. No food at the bar. No coffee to be found in the hotel except for k-cups in your room and they charge you for water which is my pet peeve. Also, they charge $23 per night for a "Historical Fee" which I didn't know about until check in. I thought this hotel was going to be more economical but with all the water charges and other fees it was not a deal and not worth the other inconveniences.
於 2024 年 4 月住了 3 晚

6/10 一般般

jasmine

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
不喜歡:員工素質
3 stars because the room was nice. We spoke to hotel staff about arriving after hours. We were told there would be a note, a map and a key upon arrival. The note said our room number was 20. There was NO map or instructions as to how to get to the room. This is at midnight with my 8 month old (sleeping) baby. My partner wandered around the property for 20 mins looking for room 20 but never found it. We called the after hours number, no one answered so we left a message. NO ONE EVER CALLED US BACK. EVER. some random lady staying there helped us find the property ACROSS the street that had the rest of the rooms in it. Got to our room after 45 mins of looking for room. I wouldn’t have even left this review if someone had called us back.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

kimberly,Benton

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Older hotel with lots of cool character. Able to walk to attractions but it is a bit far.
於 2024 年 2 月住了 4 晚

10/10 有夠讚

MARYTE

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice place
於 2023 年 12 月住了 2 晚

8/10 不錯哦

Lamont

喜歡:整潔度和住宿環境和硬體
The decor was opulent. There was no pool and rooftop acess. They were doing a lot of maintenance. This is good they are updating and maintaining. However, it was cumbersome maneuvering the elevator. I thibk I will stay again.
於 2024 年 4 月住了 5 晚

8/10 不錯哦

Rachel

情侶出遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Le Pavillion is one of the Grand Dames of New Orleans: a vast and gorgeous marble lobby adorned with enormous chandeliers leads to deep red tufted sofas in the newly renovated bar and lounge. Rooms are well appointed and in good condition. Staying in the central business district is much quieter and calm than the French quarter which is only a few minutes walk from the hotel. The neighborhood has plenty of restaurant offerings too. My only complaint is that we went without a tv for a full day because they were upgrading the AV systems and ran into technical difficulties. And I do wish they would reopen the rooftop pool.
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Jennifer

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was wonderful love the staff
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Becky

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Although going through some light remodeling and a merger, everything was still clean and staff was amazing.
於 2024 年 4 月住了 3 晚

10/10 有夠讚

April

團體旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Friendly
於 2024 年 4 月住了 3 晚

10/10 有夠讚

Hailey

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I loved it!
於 2024 年 4 月住了 3 晚

6/10 一般般

Doreen

情侶出遊
喜歡:設施服務
When housekeeping came they didn’t change the sheets when they made the bed up and my phone didn’t work the whole stay so I had to go down to the front desk whenever I needed something I got stuck on the elevator nobody was aware of it after 20 mins the door opened
於 2024 年 4 月住了 4 晚
Markell J. 於 2024年4月24日回覆
Good Evening Doreen!I do apologize for the issues you experienced during your recent stay with us. I will reach out to our Housekeeping Management team in regards to the cleanliness issues you experienced. I also apologize for the expeience with the elevators, I will alert our Engineering department to investigate the matteras well. Please feel free to reach out to us at any time, we would be happy to assist.

8/10 不錯哦

Mark,Raleigh

喜歡:整潔度和員工素質
I visited the hotel when it wasn't exactly at its best. The kitchen was being refurbished, making restaurants mandatory; the gym was being refurbished, so that option was out; the water in the entire hotel was turned off at 11am on Tuesday for a maintenance issue potentially for up to 4 hours but fortunately less; and the provided hair dryer didn't work in the bathroom outlet and had to be used in the main room area (test/reset buttons had no effect on the outlet). Under normal circumstances, I would have rated the hotel highly in all categories, but happened to show up when the warp drive was down and there were some gaping holes in the hull.
於 2024 年 4 月住了 3 晚

6/10 一般般

Reginald Allen

情侶出遊
喜歡:整潔度
The male staff were unfriendly and rude at check in. I wouldn’t stay there again
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Trudie

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
This was our 3rd stay at Le Pavilion. Our first was pre Katrina and the second several years later. Returning this time we saw many changes, some in progress. One of the things we loved previously was the decor and appointments from years gone by. There had been a beautiful historic bar which is now gone, and the room furnishings are glass and chrome. Apparently our lovely boutique hotel is becoming a Marriott. While I understand that furnishings need to be replaced or refurbished, why must they be 20th century modern? The desk staff is great. The hotel is very clean, but housekeeping neglected to make up the room and give us clean towels one day. We did get some money refunded. We didn’t use the dining room; it opened while we were there. There was drywall work being done which didn’t seem to interfere with our stay
於 2024 年 4 月住了 5 晚

6/10 一般般

Gary

團體旅遊, 家庭旅遊
喜歡:設施服務
不喜歡:員工素質
Housekeeping staff terrible. 2 out of 4 nights they failed to clean the room, throw out trash and replace towels. Do not stay here unless they restaff housekeeping personnel
於 2024 年 4 月住了 4 晚

10/10 有夠讚

Alex

於 2024 年 4 月住了 1 晚

10/10 有夠讚

JESSICA,Houston

情侶出遊
喜歡:整潔度、員工素質和設施服務
Had a nice stay!
於 2024 年 3 月住了 2 晚

8/10 不錯哦

Ted

於 2024 年 3 月住了 2 晚

10/10 有夠讚

Marquita

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved the location! Beautiful hotel. I would definitely stay at this property again.
於 2024 年 2 月住了 4 晚

10/10 有夠讚

Laura

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful clean space. Staff was kind, professional. Room was larger than expected. Bed was very comfortable. Minor street noise. Strong water pressure in shower. Overall top notch. I will stay again.
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Jimmy

喜歡:整潔度、員工素質和住宿環境和硬體
Clean, very nice staff
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Harold L

於 2024 年 2 月住了 1 晚

10/10 有夠讚

Christina,Salem

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Wonderful location for access to dining and walkable to Bourbon street.
於 2024 年 2 月住了 3 晚

10/10 有夠讚

Grant

於 2024 年 3 月住了 2 晚

10/10 有夠讚

Jessica

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Cannot recommend Le Pavillon enough. Gorgeous hotel, very clean rooms, fantastic location. Front desk staff were very nice. Would stay here again!
於 2024 年 3 月住了 3 晚

4/10 不太好

James

商務旅客, 團體旅遊, 家庭旅遊
不喜歡:整潔度、設施服務和住宿環境和硬體
Our reservation was not correct, and we had to move rooms to try and get something that would accommodate our group. Yes, they worked with us, and I was happy about that, but the errors were not good. Thanks to CeCe for doing all she could! Still, I do not know if the charges are correct and have not been pleased with the communication from the hotel. The hotel is also under renovation right now! Entire halls were closed off while they do the renovation, and we would regularly hear saws and hammering during our stay. The hotel is also located on a main street and traffic noise was rather bad. We also noticed things being dirty, with used towels in "clean" rooms, and leaking toilets. We actually moved a trash can under the side of the toilet to catch the water from of the tank each time we flushed it! It was a neat and historic hotel, but I don't think I would recommend it to others.
於 2024 年 3 月住了 5 晚

10/10 有夠讚

Jesse,Bradenton

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
Very nice place and convenient for getting to everything.
於 2024 年 3 月住了 3 晚

10/10 有夠讚

Linda

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff were extremely professional, flexible, thoughtful, polite, and competent. Disappointed in lack of signage in the bathroom encouraging towel reuse. Otherwise excellent.
於 2024 年 3 月住了 3 晚

10/10 有夠讚

Jeanarsy

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was great, helpful and kind. They kept the hotel clean and there was always someone available.
於 2024 年 3 月住了 4 晚

10/10 有夠讚

Philip

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Enjoyed my stay
於 2024 年 3 月住了 3 晚

8/10 不錯哦

Yusuke

喜歡:整潔度和員工素質
於 2024 年 3 月住了 6 晚

10/10 有夠讚

Andrew

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 3 月住了 5 晚

10/10 有夠讚

JASON

於 2024 年 3 月住了 1 晚