電冰箱、微波爐、烤箱、爐台

華麗公寓式客房飯店 - 近法國區飯店的評分

3.5 out of 5
華麗公寓式客房飯店 - 近法國區飯店
1111 Tulane Ave, New Orleans, LA

評論

8.6

有夠讚

10 分,有夠讚;49 則評論中有 28 則" "
8 分,不錯哦;49 則評論中有 12 則" "
6 分,一般般;49 則評論中有 4 則" "
4 分,不太好;49 則評論中有 2 則" "
2 分,很糟糕;49 則評論中有 3 則" "

8.8/10

整潔度

5.0/10

員工素質

8.0/10

設施服務

8.0/10

住宿環境和硬體

7.4/10

環保程度

評論

10/10 有夠讚

Scott,Pasadena

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
My wife and I enjoyed our stay! The condo was great, there are plenty of dining options close by. Most of the attatractions are within walking distance.
於 2024 年 3 月住了 6 晚
Lea 於 2024年3月30日回覆
Thank you for your wonderful feedback, Scott! We're delighted to hear that you and your wife enjoyed your stay in our condo and found the dining options convenient. It's fantastic that you were able to explore the nearby attractions on foot. We hope to welcome you both back for another enjoyable stay in the future!

10/10 有夠讚

Prerana,Rockaway Beach

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Great price for such a central locations. Easy walk to quarter and canal st. streetcars. Spacious, modern furniture, great natural light. Nice firm matress in bedroom. Would totally stay here again.
於 2024 年 3 月住了 2 晚
Lea 於 2024年3月30日回覆
Thank you so much for your kind words, Prerana! We're thrilled that you enjoyed your stay with us and found our location convenient. Your satisfaction is our top priority, and we're delighted to know that you appreciated the spaciousness, modern furniture, and natural light in your accommodation. We look forward to welcoming you back again in the future!

10/10 有夠讚

David

喜歡:整潔度和住宿環境和硬體
於 2024 年 2 月住了 4 晚
Lily, Team Hosteeva 於 2024年2月27日回覆
We're so happy you had a great stay, David. Looking forward to hosting you again!

8/10 不錯哦

Anna,Tacoma

情侶出遊
喜歡:整潔度和設施服務
Very nice location - close to business district, french quarter and superdome. The building is old and the condos hastily flipped - the stick on flooring is coming up in multiple places and the road noise through closed windows is quite loud, even on the 6th floor.
於 2023 年 12 月住了 6 晚
Brian, Team Hosteeva 於 2024年1月8日回覆
Hi Anna! Thanks for sharing your review with other travelers. We are glad to know you had an overall satisfying stay at our place and appreciated the location. At the same time, we are sorry to read your stay wasn't excellent due to the issues mentioned. Please rest assured we will definitely forward your comments to the property manager to be considered for our future improvements. Hope to have a chance to host you again in the future!

4/10 不太好

Grace

不喜歡:住宿環境和硬體
於 2023 年 12 月住了 4 晚
Brian 於 2024年1月8日回覆
Hi Grace. We are sad to know you were dissatisfied with your recent stay in New Orleans. If you have any concerns, please, do not hesitate to share them with the local team by the phone number you had in your check-in instructions. Hope to have a chance to host you again in the future to gain your trusts back.

8/10 不錯哦

Melanie

家庭旅遊
喜歡:客房舒適度
When in NOLA, I would stay there again.
Wonderful location to explore the nearby French Quarter! A strolly station is directly on the side of the building and it is only one block to Canal Street with even more trollies. It's an older building, but it has all you need: game room, elevators, secured entrance. The apartment has been well equipped with coffee maker, toaster, water kettle, huge fridge - a full kitchen. Internet connection was stable.
於 2023 年 11 月住了 3 晚
Lily, Team Hosteeva 於 2023年11月14日回覆
Thank you for sharing your experience, Melanie! We're happy to hear that you enjoyed the wonderful location near the French Quarter and the convenience of the nearby streetcar stations. We're glad the apartment was well-equipped with essentials in the kitchen and that the internet connection was stable. We appreciate your feedback and hope to host you again in the future!

10/10 有夠讚

isabelle

家庭旅遊
喜歡:設施服務
Superbe, très pratique confortable et propre.
於 2023 年 10 月住了 10 晚
Léa 於 2023年11月3日回覆
Merci bcp pour vos commentaires positifs, Isabelle! C'était un plaisir de vous accueillir et nous espérons vous revoir en tant qu'invitée de retour chaque fois que vous voyagerez à nouveau aux États-Unis :) Merci encore et bon voyage! Cordialement,

8/10 不錯哦

Shanice

喜歡:整潔度和住宿環境和硬體
不喜歡:設施服務
於 2023 年 7 月住了 3 晚
Lily, Team Hosteeva 於 2023年7月21日回覆
Thank you for the rating, Shanice! We hope you had a great stay!

8/10 不錯哦

Maria

於 2023 年 6 月住了 3 晚
Lily, Team Hosteeva 於 2023年7月17日回覆
Thank you for your feedback, Maria! We hope to see you again.

10/10 有夠讚

Tran

於 2023 年 6 月住了 4 晚
Lily, Team Hosteeva 於 2023年7月17日回覆
We're so glad you had a great stay, Tran! Welcome back anytime!

10/10 有夠讚

Danny

於 2023 年 6 月住了 2 晚
Lily, Team Hosteeva 於 2023年7月17日回覆
Thank you, Danny! It's always a pleasure to host you. We're looking forward to your having you again soon!

10/10 有夠讚

Josefina

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
I thoroughly enjoyed my stay at the property. There was an incident with my door code but that was resolved. Other than that I found property staff to be very responsive and accommodating. I would certainly recommend anyone stay here if possible and I would rebook anytime I'm in NOLA.
於 2023 年 5 月住了 3 晚
Daniella, Team Hosteeva 於 2023年5月26日回覆
Hi Josephina! We're so happy you had a comfortable and stress-free stay. Glad we could achieve a top-notch experience for you and solve all of your issues on spot. Let us know next time you're in town, we'd love to host you again!

2/10 很糟糕

Thomas

不喜歡:整潔度、設施服務和住宿環境和硬體
We showed up 05/05 Evning…. As soon as we open the entrance door a smell hit … looked really dirty… once on elevator which working order was quite scary we made it to our floor… once there… smell even worse… got to room and just simply decided to leave…. Booked another hotel… I saved up 2 months for this trip with the wife and so disappointed…. 800 dollars I paid for this snd stayed 10 minutes… not yo mention the 100 on parking I did not use…. Can only wish I would hzve known the condition of the complex before booking!!… never again!!!
於 2023 年 5 月住了 3 晚
Lily, Team Hosteeva 於 2023年5月15日回覆
We're sorry the room was not up to your expectations, Thomas. Our local team checked the unit right after you reached us as we take any report very seriously. It turned out the room was spotlessly clean and there was no smell either in the unit or the building. Also, the listing advertises No parking for this property. Again, not sure what your expectations were but we do our best to provide our guests with clean and comfortable rooms for a most enjoyable stay.

10/10 有夠讚

Robert

喜歡:整潔度和客房舒適度
Great stay
We really enjoyed our stay at the condos. They were very clean and well equipped. The beds were comfortable. The kitchen was nice. Having a washer and dryer was a nice touch. The French Quarter was a short walk away. The internet worked well. I would stay here again.
於 2023 年 4 月住了 6 晚
Lily, Team Hosteeva 於 2023年4月20日回覆
Hi Robert, We're tremendously happy to hear you loved the place and had a great stay. It's awesome to know that the rooms accommodated you perfectly and you enjoyed the unit fully!

8/10 不錯哦

Melonina

家庭旅遊
喜歡:整潔度和客房舒適度
Quiet Comfy Cozy
First of all great location. Secondly, a few kinks in the stay like broken dryer door, & not enough blankets, weird shower setup. But that’s kind of minor. Other than that quiet place yet in the middle of everything.
於 2023 年 3 月住了 2 晚
Carrie, Team Hosteeva 於 2023年3月28日回覆
Thank you for staying with us, Melonina! We are happy to read you had a Quiet, comfy, and cozy stay with us despite the mentioned shortcomings for which we apologize. We have taken into account your comments and they will definitely be addressed. Meanwhile, we'd like to host you again.

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度和客房舒適度
Pretty decent value for the money
The space was large and had a nice kitchen. However, the carpets were stained, and several floor tiles were damaged causing a few stubbed toes. The master bedroom’s door to the patio was difficult to close completely. The beds were a bit hard but not uncomfortable. The code for the game room door didn’t work, but we didn’t have much time to use it anyway. Definitely not as nice as a hotel, but then you aren’t paying hotel prices either. Overall, it was good enough and suited out needs.
Photo taken from patio/balcony
Photo taken from patio/balcony
於 2023 年 3 月住了 4 晚

10/10 有夠讚

coy

家庭旅遊
喜歡:整潔度和客房舒適度
great stay
great, comfortable apartment style hotel great for the price safe and secure small walk to most places paid parking right across the street.
於 2023 年 3 月住了 3 晚
Daniella, Team Hosteeva 於 2023年3月20日回覆
Thank you, Coy! We are so glad to hear that we were able to provide you with a great experience! We absolutely look forward to hosting you again sometime soon!

10/10 有夠讚

KIANNA C

情侶出遊, 家庭旅遊
喜歡:整潔度和住宿環境和硬體
THE LOCTION WHERE WE WERE AT WAS BEAUTIFUL AN STAYED ON THE 4TH FLOOR AN OVER LOOKED ALL THE BULIDING WINDOW VIEW. CLOSE TO BOURBON AN CANAL ST WE WALKED EVERY WHERE. WE WILL STAY THERE AGAIN
於 2023 年 2 月住了 5 晚
Daniella, Team Hosteeva 於 2023年3月20日回覆
Hi, Kianna! Glad the stay went well and our hospitality meant a lot to you. Nice to read you had a great stay in our property and appreciated the view and location. Can't wait to have you back!

10/10 有夠讚

Raymond,Brossard

喜歡:整潔度、設施服務和住宿環境和硬體
Loation was perfect, walking distance to many places such as the French Quarter, Burbon street, Jackson Square, etc. The condo was nice and spacious. Full kitchen, 2 bathrooms, 2 bedroom left us with a lot of space. Way better than a cramped hotel room. Building and the area felt safe. Due to proximity to main arteries, we did hear
於 2023 年 2 月住了 5 晚
Jack, Team Hosteeva 於 2023年2月16日回覆
Hi Raymond! That's fantastic to hear you completely enjoyed your stay with us. We appreciate your positive feedback about our company. We manage a wide variety of rentals across the US and you are most welcome to pick the one that matches best your needs and expectations. We, on our end, will do our best to make for a pleasurable experience worth writing about.

10/10 有夠讚

Joyce,Crossville

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
More than expected. Felt like we had our own little one bedroom apartment in New Orleans! Saved money on food because of the full kitchen. And saved on luggage charges at airport because we washed our clothes and wore them again. Walk to Canal Street, catch the trolley with an all day pass & go anywhere! We will be back, better than any hotel room we have ever had & we have been down there 4 or 5 times. Loved it!!!
於 2023 年 1 月住了 5 晚
Lily, Team Hosteeva 於 2023年2月9日回覆
Hi Joyce, Thank you for your positive review. We feel happy and grateful that you enjoyed your stay so much. It means a lot to us when guests feel at home, even when they are far from home. Come back soon!

10/10 有夠讚

Jum Nicole

團體旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Ease of check in-out process, great location and nearby the French quarter. Easy access to public transportation
於 2023 年 1 月住了 4 晚
Carrie, Team Hosteeva 於 2023年1月25日回覆
Hello Jum Nicole, We're happy to hear that the stay went well. Looking forward to hosting you again.

6/10 一般般

Paula

情侶出遊
喜歡:整潔度
不喜歡:設施服務
Pros: beautiful apartment. Great location. Quite area. Cons: definitely needs black out curtains for bedroom.(way too much light in the morning after drinking. Blinds just don’t do the trick. You need something under them. ) Bathroom didn’t have a holder for your soap so you are either holding it the entire time or bending down the other half. WiFi definitely DID NOT WORK the entire time. Network didn’t show up at all. Need better bedding. Sheets came up so easily. They weren’t deep pocket fitted sheets just sheets.
Carrie, Team Hosteeva 於 2023年1月17日回覆
Dear Paula, thank you for staying with us and sharing your feedback. We're glad to hear you liked the rental location and had an overall enjoyable stay. At the same time, we're sorry for the mentioned shortcomings of the place. We greatly appreciate your suggestions and they will be duly considered for our upcoming improvements.

10/10 有夠讚

Charles

商務旅客
喜歡:整潔度和客房舒適度
於 2023 年 1 月住了 5 晚
Jack 於 2023年1月8日回覆
Thank you, Charles, for choosing Hosteeva!

6/10 一般般

Wilma

家庭旅遊
喜歡:整潔度
The pros: cheaper than most other properties in the same location. Washer/dryer onsuite. Walking distance to Canal St and Superdome. Very responsive management. The cons: one window, looking out at 3 brick walls, literally no natural light. Bedroom has no windows. Very sparse fixtures throughout. No dishcloths. Bed, fold out couch and pillows all extremely uncomfortable. Breaker tripped in middle of the night (no clue why) leaving no light in bathroom. Door lock mechanism glitched at one point and had to be reset. No shelves or storage in shower for personal care items. Short version: you get what you pay for. Just understand in advance what you are getting and set accurate expectations! :)
Angelica 於 2023年1月5日回覆
Dear Wilma, thanks very much for your detailed review of our place. We’re glad you’ve enjoyed the overall unit. It’s something we work hard on and we’re pleased our efforts resonated with you. Thanks for your feedback and criticism as well. While we appreciate you bringing this to our attention, we also wish you had contacted us during your stay to notify us about your unsatisfactory experience for us to be able to handle the situation properly. Nonetheless, we've taken your thoughts to heart and we're planning on making some changes and improvements based on your recommendations. We appreciate your time and efforts to fill us in and look forward to seeing you again in the future. Best regards!

10/10 有夠讚

Takashi

喜歡:整潔度、設施服務和住宿環境和硬體
Lily, Team Hosteeva 於 2023年11月14日回覆
Thanks for the great feedback, Takashi! We're looking forward to hosting you again!

8/10 不錯哦

christopher

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Nice spacious condo. The furniture was new and everything was clean. The sofa bed was a tight fit for my two teenage boys. Parking was the #1 frustration. The lot across the street is expensive $25 on 2 days, $55 on the last. Got dinged $30 for double parking, my tire crossed out of the small spot, a neighboring car suffered a smash and grab. (These aren't the condo's fault, but they effect the overall enjoyment). The immediate area is meh... But great location, easy to get to and get out of. I would stay there again.
Lily, Team Hosteeva 於 2022年12月1日回覆
Thank you so much for appreciating our condo and the location, Christopher! We're sorry to hear you had the experience with the parking lot, as you mentioned, we're not in charge of it. We were pleased to host you and we'll be more than happy to have you again.

10/10 有夠讚

Marilyn

喜歡:整潔度、設施服務和住宿環境和硬體
convenient!
於 2022 年 11 月住了 4 晚
Carrie, Team Hosteeva 於 2022年11月18日回覆
Hi Marilyn! Thank you for giving us a perfect rating. We do take pride in catering to our guests’ needs the best way we can. Looking forward to hosting you again!

8/10 不錯哦

Isaac

喜歡:整潔度、設施服務和住宿環境和硬體
於 2022 年 10 月住了 3 晚

8/10 不錯哦

Brittany

情侶出遊, 家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Nice Property, Very Clean And Close To Everything. Literally Can Walk To Bourbon Street
於 2022 年 7 月住了 4 晚
Vivien, Team Hosteeva 於 2022年7月27日回覆
Hi Brittany! We are so grateful you took the time to leave us this note. Our guest satisfaction is a top priority and we are committed to our guests. Its guests like you who make our job wonderful. Looking forward to hosting you again soon at any of our numerous places in and around the States. Best, Team Hosteeva

4/10 不太好

Alton

家庭旅遊
喜歡:整潔度和客房舒適度
Don’t go when the city is busy!
Got dressed for my wedding here. The condo was pretty clean(aside from the dirty windows, which didn’t make for very gorgeous pictures), and comfortable. However, the building was FILTHY and there were issues with the water pressure and elevators while we were there. I attribute it to the fact that it was just super busy in the city during that time.
於 2022 年 3 月住了 2 晚

8/10 不錯哦

Kamtresa

情侶出遊, 家庭旅遊
喜歡:整潔度和設施服務
The unit was perfect for our stay. Very close to attractions. The circuit breaker in the bedroom kept tripping and I didn’t know why but it was easy to get things back on
於 2022 年 7 月住了 5 晚
Vivien 於 2022年7月17日回覆
Thanks so much, dear Kamtresa, for staying with us and taking the time to review our property! We are delighted to know you have enjoyed your stay and would very much like to have you back for another awesome experience. Thanks for letting us know about the circuit breaker - we've notified our maintenance supervisor and it' has already been addressed. Looking forward to accommodating you again soon at any of our numerous locations throughout the US.

10/10 有夠讚

Dave

商務旅客
喜歡:整潔度和客房舒適度
NOLA!
Just totally amazing!
於 2022 年 5 月住了 2 晚
Brian 於 2022年5月21日回覆
Thank you, dear Dave, for sharing your feedback with us. It is a pleasure for us to know that you have had an enjoyable stay, and we hope to welcome you again in the future for another great experience. Best regards. Team Hosteeva.

10/10 有夠讚

Cynthia

喜歡:整潔度
Great location for me. Traveled to NOLA via AMTRAK. Walking distance to condo. Also close to publuc transportation. Close to Canal st and French Quarter. Good check in and out.
於 2022 年 4 月住了 6 晚
Brian. 於 2022年4月13日回覆
Dear Cynthia, Thank you so much for sharing such a positive feedback with us/ It was a pleasure to host you at our property and we hope to welcome you sometime in he future again. Kind regards. Team Hosteeva.

10/10 有夠讚

James

家庭旅遊
喜歡:整潔度和客房舒適度
於 2022 年 2 月住了 4 晚
Vivien 於 2022年2月19日回覆
Thank you so much, dear James, for choosing Hosteeva! We'd love to have you back anytime for another fascinating experience! Team Hosteeva

10/10 有夠讚

Tarissa

於 2021 年 12 月住了 2 晚
Carrie, Team Hosteeva 於 2022年3月11日回覆
Dear Tarissa, thank you so much for staying with us and taking the time to rate our property.

10/10 有夠讚

Grover

喜歡:整潔度和客房舒適度
Had a great stay. Two things that can be improved on: sofa was not comfortable and the bed was not comfortable. Other than that we will highly recommend this place.
於 2021 年 12 月住了 4 晚
Vivien 於 2021年12月6日回覆
Wow, thank you so much for staying with us and taking the time to leave us such a lovely review, dear Grover. We are so excited to hear that you liked the overall unit, despite the mentioned inconveniences. Please know that we've taken your much-valued comments to heart and will surely use them for our forthcoming improvements. Hope the rest of your travels are as wonderful and safe, and we can’t wait to have you stay with us again soon! Until next time!

2/10 很糟糕

Alesia

於 2021 年 8 月住了 3 晚

10/10 有夠讚

真實旅客

團體旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Nice location! Very clean!
於 2021 年 7 月住了 5 晚
Carrie, Team Hosteeva 於 2021年7月30日回覆
Thank you, dear guest, for choosing Hosteeva and leaving feedback. We're delighted to know that you've enjoyed your stay. Looking forward to hosting you again soon.

2/10 很糟糕

Michael

家庭旅遊
不喜歡:整潔度和客房舒適度
Very very unsatisfied
I got to the location and i was told my reservation was canceled... no body told me my reservation was canceled i drove 15 hours with my pregnant wife to get there and for me not to have a place to stay i was very disappointed and was inconvenience and was left with nowhere to stay
於 2021 年 5 月住了 4 晚
Vivien 於 2021年6月8日回覆
Dear Michael, thank you for your feedback. We're saddened to know about your dissatisfaction upon your arrival. However, our records show that our customer care team tried to contact you several times but failed to do so as there was no response. In cases when payment isn't done, the reservation is automatically canceled. We apologize once again for any inconveniences you've faced. Hope you'll give us another chance in the future.

10/10 有夠讚

真實旅客

喜歡:整潔度和客房舒適度
於 2021 年 4 月住了 2 晚
Rosie 於 2021年4月25日回覆
Thanks so much for choosing Hosteeva! It's been great to have you! Looking forward to hosting you again for another amazing experience!

6/10 一般般

真實旅客

家庭旅遊
不喜歡:整潔度
Ugh
The room wasn’t cleaned properly, there was hair everywhere in the bathroom, the microwave was full of crumbs, someone took the bedding and just bunched it up in the hall closet, I had to go to Walmart and buy bedding so my children can sleep comfortably, the internet stopped working for an entire day and calling hosteeva is like calling a call center full of people who really can’t help you...
於 2021 年 4 月住了 4 晚
Rosie 於 2021年4月25日回覆
Dear guest, we are delighted to have hosted you and are sorry at the same time for not having been able to meet your expectations in full. You may rest assured that I will forward your comments to the respective division to be addressed accordingly. Meanwhile, we will look forward to another opportunity to host you and to accommodate your needs to the best of our ability.

10/10 有夠讚

Charlie

喜歡:整潔度和客房舒適度
於 2020 年 11 月住了 5 晚
Ellen, Team Hosteeva 於 2021年4月5日回覆
Thank you so much, Charlie, for choosing Hosteeva and sharing your nice review of our place. It's been great to have you and we're delighted to hear that you've enjoyed your stay in full. We will surely look forward to hosting you again at any of our numerous locations across the States for another fulfilling experience.

10/10 有夠讚

Deshonarae

家庭旅遊
喜歡:整潔度和客房舒適度
於 2021 年 3 月住了 2 晚
Rosie 於 2021年4月2日回覆
Thanks so much, Deshonarae, for choosing Hosteeva! It's been great to have you! Looking forward to hosting you again for another amazing experience

10/10 有夠讚

Nancy

家庭旅遊
喜歡:整潔度和客房舒適度
於 2021 年 1 月住了 3 晚
Rosie 於 2021年1月26日回覆
Thanks for staying with us, Nancy! Come back again!

10/10 有夠讚

Josephine

團體旅遊
喜歡:整潔度和客房舒適度
a home away from home
The place was amazing had a lill trouble getting in but Eric was awesome the whole time not even 5 mins from everything
於 2020 年 10 月住了 3 晚
Rosie 於 2020年10月21日回覆
Thank you so much, Josephine, for choosing Hosteeva and sharing your nice review of our place. It's been great to have you and we're delighted to hear that you've enjoyed your stay. We will surely look forward to hosting you again at any of our numerous locations across the States for another fulfilling experience.

8/10 不錯哦

LaTarshua

團體旅遊
喜歡:整潔度和客房舒適度
Satisfied stay
Really enjoyed our stay. Felt safe & secure while there. Home was clean & accommodating. The only thing that was a bother was the parking. Added up after a week stay. But overall, I would recommend & would definitely stay again.
於 2020 年 8 月住了 3 晚
Rosie 於 2020年9月4日回覆
Thanks, LaTarshua, for staying with us and sharing your review of our property. It's been a pleasure to have you and we're happy to hear that you've enjoyed your stay. Looking forward to hosting you again for another amazing experience!

10/10 有夠讚

Raquel

家庭旅遊
喜歡:整潔度和客房舒適度
I love everything about the room I only had one thing I disliked which was parts of the floor was coming up and I tripped on it a few times
於 2020 年 4 月住了 3 晚
Rosie 於 2020年4月27日回覆
Dear Raquel, thanks for staying with us. we are delighted to know you enjoyed your stay. You may rest assured that we check the floor and fix soon. We'd love to have you back anytime for another fascinating experience!

6/10 一般般

Unknown

家庭旅遊
不喜歡:員工素質和住宿環境和硬體
This property was ok. Only problem we experienced is the lack of safety I felt. It is surrounded in a not so nice area. There was a deadbolt and that was it. The back door did not lock correctly. I am not sure if it was even locked when we went to sleep but we did our best. I will not book this property again for the 254 bucks I expected to be safe and sleep well and I did not.
於 2020 年 3 月住了 1 晚
Rosie 於 2020年3月20日回覆
Dear guest, thanks for taking the time to share your experiences. We are truly sorry to hear you didn't feel safe at our property. We can ensure your that our property is more than safe and we had so many returning families staying here. We wish you could contact us during your stay . Moreover, since you choose to remain anonymous I was unable to detect your reservation to reach out to you. Nevertheless, should you wish to discuss your experience any further with us, feel free to contact our 24/7 customer support center. We hope you'll give us another chance to exceed your expectations.

8/10 不錯哦

Lawanda

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The Best Stay
The stay at the condo was amazing. Located in a great area, only issue I had was we didn’t get hot water for a long period of time. But overall it was great will be staying again.
於 2020 年 3 月住了 2 晚
Sophie 於 2020年3月10日回覆
Dear Lawanda, thanks a lot for choosing to stay with us and for sharing your feedback. It was a pleasure to have you as our guest. We are so happy to know you liked the condo and overall had a nice time. Meanwhile, we are sorry you had a hot water issue. We wish you reported that during your stay so that we could address right away. We do appreciate your time and efforts in bringing up the areas where we can have improvements and rest assured, they will be considered properly to ensure ultimate comfort for the future guests. However, we hope you will give us another chance to host you again for a much better and fulfilling experience.