Standard Room, 2 Queen Beds | Iron/ironing board, free WiFi, bed sheets, alarm clocks
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Reviews of Rocky River Inn

3 out of 5
Rocky River Inn
236 Kent Road, New Milford, CT

Reviews

8.4

Very Good

Rating 10 - Excellent. 219 out of 470 reviews" "
Rating 8 - Good. 160 out of 470 reviews" "
Rating 6 - Okay. 58 out of 470 reviews" "
Rating 4 - Poor. 17 out of 470 reviews" "
Rating 2 - Terrible. 16 out of 470 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Easy all around. The room was spacious enough for a short stay. The shower was great, lots of hot watet and good pressure. Easy to find and close to downtown new mikford as well as Sherman too.
Stayed 1 night in May 2024

10/10 Excellent

Theola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Michele

Traveled with family
Disliked: Amenities
It was a small property, dimly lit, no amenities and a little dirty.
Stayed 2 nights in Feb 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot… Great parking for my boat Good location
Stayed 2 nights in Apr 2024

8/10 Good

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities
Liked it all.
Stayed 1 night in Apr 2024

8/10 Good

Cynthia

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
The room was ok. The person who greeted us was not friendly or welcoming. The blow dryer in the room looked as if it hadn’t been cleaned in a while which could start a fire. Didn’t know how to use television. Probably would not stay there again
Stayed 1 night in Apr 2024

8/10 Good

Samantha

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Rich

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and friendly staff
Stayed 2 nights in Apr 2024

8/10 Good

MICHAEL

Business traveler, Traveled with partner
I thought that the hotel had an adequate room and a place to stay. The hotel staff were responsive to special requests. I can recommend the hotel to prospective travelers.
Stayed 2 nights in Mar 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly front office staff, quiet and clean!
Stayed 2 nights in Mar 2024

8/10 Good

grant

Liked: Cleanliness, staff & service, property conditions & facilities
A nice place.
Stayed 2 nights in Mar 2024

8/10 Good

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable
Stayed 1 night in Mar 2024

8/10 Good

Claudia

Traveled with family
Very clean no frills motel. Easy check in and check out.
Stayed 1 night in Feb 2024

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing!!
Stayed 2 nights in Feb 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean which is important to me.
Stayed 1 night in Feb 2024

8/10 Good

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
Well kept
Stayed 1 night in Jan 2024

10/10 Excellent

Sherrie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here. It is not the Hilton, but it surpassed my expectations for what I paid for 3 nights. One evening I experienced an issue with the bathroom and I called the office. The gentleman was at my door in less than 10min and he fixed my issue and had left in less than 5. Amazing response and service from these folks 👏
Stayed 3 nights in Jan 2024

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Jan 2024

10/10 Excellent

KIMBERLY, Andover

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value
Stayed 1 night in Jan 2024

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Charlie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable and clean, new construction..recommend the two bedroom suite
Stayed 1 night in Jan 2024

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here before. Only minor complaint is there is no ice available for free or to purchase.
Stayed 1 night in Jan 2024

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Delina

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
The WiFi is very limited. I couldn’t connect with any of my devices including the tv
Stayed 1 night in Dec 2023
Response from Joe on 2023/12/17
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with our WiFi service during your recent visit.We want to inform you that the WiFi issues you encountered were due to unexpected maintenance work on the power lines conducted by the cable company. Unfortunately, this unforeseen circumstance affected our connectivity temporarily. We understand the frustration this may have caused and sincerely apologize for any inconvenience.Please be assured that we are working closely with the service providers to minimize such disruptions in the future. We value your feedback, as it helps us identify areas for improvement and ensures a better experience for our guests.We appreciate your understanding and hope to have the opportunity to welcome you back in the future for a much-improved stay.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jessica

Liked: Property conditions & facilities
The property was extremely clean and the room was spacious. There was plenty of parking and lots of lawn between the buildings and the road. Also, the rooms were well supplied with coffee supplies and grooming supplies. My only request, which is very mild, is I would like a mirror in the main room not just the bathroom. Lastly, the staff was extremely pleasant.
Stayed 1 night in Nov 2023

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Megan

Stayed 1 night in Nov 2023

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

john e

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Erin

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, nice accommodations. Check in was simple but staff could’ve been more welcoming/friendly. They certainly weren’t rude, but going to an inn you would expect more (asking if you need any help navigating the area, recommendations, etc.). Again, not rude, just not as welcoming as you might normally get. Otherwise excellent inn and great stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the first time I’ve stayed here. The room we had looked exactly like the photos on the website. Our room was cute, large, very spacious, clean, and the scenery of the river outside our window was very pretty. It’s quiet and picturesque. It’s also close to the little town of New Milford for food and necessities. I will definitely stay here again when I’m in the area visiting family!!
Stayed 1 night in Oct 2023

8/10 Good

Donald

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Amber

Stayed 1 night in Oct 2023

10/10 Excellent

feriha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Kathie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Large room looking newly renovated. 2 windows looking at the river. Fridge, microwave, and keurig. Comfortable bed.
Stayed 1 night in Oct 2023

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reason I picked this place was because of the location. It Is a convenient place to stay and very clean. That's all I was looking for. I didn't feel like driving back-and-forth from Danberry.
Stayed 2 nights in Oct 2023

10/10 Excellent

stephane

Liked: Property conditions & facilities
Good
Stayed 1 night in Oct 2023

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and roomy bed very comfortable. River runs behind property nice to sit out and relax. Property was old as a lot are in this area but well kept. Didn’t like the pillows very flat. Check inn was quick and easy Staff was polite. Would definitely visit again
Stayed 1 night in Oct 2023

10/10 Excellent

Barry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
C
Stayed 1 night in Oct 2023

10/10 Excellent

edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for solo business trip.
Clean and comfortable. I enjoyed my stay.
Stayed 2 nights in Sep 2023

4/10 Poor

Stuart

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The bed was lumpy. The facet in the bathroom didn’t work properly. The bathroom floor was slippery after stepping out of shower. The grab bar in the shower had been removed and not replaced.
Stayed 1 night in Sep 2023
Response from Joe on 2023/10/2
IM assuming you did not make use of the the bathmats. Our apologies the marble bathroom was too much for you

4/10 Poor

Lee

Traveled with family
Disliked: Staff & service
I think I was charged twice for the room. I will check in the morning at check out
Stayed 1 night in Oct 2023
Response from Joe on 2023/10/2
no you weren't

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Samuel

Liked: Cleanliness
Stayed 1 night in Sep 2023

8/10 Good

Ryan

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Cathy E

Traveled with partner
Disliked: Staff & service
Nothing made this facility memorable. No kleenex offered. Other than proximity this facility was not a good choice.
Stayed 2 nights in Sep 2023
Response from Joe on 2023/10/2
Kleenex is a brand. However we do have regular plant based face tissues on the dresser under the 65inch TV