Problems with elevators while being on upper floor
Charles
於 2025 年 7 月住了 3 晚
2/10 很糟糕
Cathy
2025 年 7 月 23 日
喜歡:整潔度
不喜歡:員工素質和住宿環境和硬體
The deadbolt wouldn’t work - the hole on the doorframe didn’t line up with the deadbolt. Toilet paper holder and drain plug in the tub were broken. There was only 1 bath towel and 1/2 roll of tp. I had to request more. We actually stayed 2 nights because it would’ve been harder to move. No one came to straighten the beds or refresh things.
Cathy
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Rocio
2025 年 7 月 15 日
喜歡:整潔度、員工素質和住宿環境和硬體
This hotel is located in a convenient area, it's
Rocio
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Amber
2025 年 7 月 9 日
不喜歡:整潔度、員工素質和住宿環境和硬體
The staff was incredibly unhelpful, the bathroom floor was wet and had hair on it when we arrived, the room had high humidity and generally felt grimy.
Amber
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Leonidas,Allen
2025 年 7 月 6 日
Leonidas
於 2025 年 6 月住了 5 晚
10/10 有夠讚
Aubrey
2025 年 6 月 16 日
Aubrey
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Danielle
2025 年 6 月 13 日
Danielle
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Sonia
2025 年 6 月 11 日
喜歡:整潔度、設施服務和住宿環境和硬體
Sonia
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Kelly
情侶出遊
2025 年 6 月 3 日
喜歡:整潔度、設施服務和住宿環境和硬體
Such a great hotel! It was absolutely perfect. We hung out at the pool one day (we did want for some shade out there tho). The room was fabulous. We walked to dinner which was amazing. Freiheit I think. (The old 2 story restaurant). Coffee @wickedvoodoo was so so delish 3 mornings in a row. We will def stay here again when we visit fam.
Kelly
於 2025 年 5 月住了 4 晚
10/10 有夠讚
Brandy Marshall
寵物同遊, 家庭旅遊
2025 年 6 月 3 日
喜歡:整潔度、設施服務和住宿環境和硬體
Everything was very clean, staff is fantastic, and extremely helpful and friendly.
Brandy Marshall
於 2025 年 5 月住了 2 晚
10/10 有夠讚
HOLLY
2025 年 5 月 31 日
HOLLY
於 2025 年 5 月住了 2 晚
2/10 很糟糕
Christina
親子旅遊
2025 年 5 月 26 日
Absolute nightmare. We arrived and were given the room key. When we opened the room there were suitcases in there and the bed was used. Went back downstairs to be told oh oops we don’t actually have a room for you. I asked for a solution, the gentleman at the reception tried to hand me a list with other Hilton properties in the area. I told him I’m calling Expedia and thankfully they were amazing and got me a room elsewhere quickly. While we were in the lobby (that was not air conditioned !!) we overheard several other incidents. One person had a clogged toilet and was told nobody can help them until the following day. Another lady had a dirty room and the AC wasn’t working - she was told she’d have to go find another hotel. We were so glad to get out of there. First bad experience with a Hilton hotel, ever.
Christina
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Laney
2025 年 5 月 20 日
Laney
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Melaine
2025 年 5 月 19 日
喜歡:整潔度、員工素質和住宿環境和硬體
Beautiful property the breakfast was great I’m always happy when I see Texas waffles but the attendant was so a weThe bed was so comfortable the ac was cold black out curtains let me sleep so well. It’s next to an amazing country venue
Melaine
於 2025 年 5 月住了 1 晚
2/10 很糟糕
Jose
2025 年 5 月 15 日
Jose
於 2025 年 5 月住了 2 晚
10/10 有夠讚
William,Silverdale
商務旅客
2025 年 5 月 12 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Price is high for this area though. Should be in the 99-105$ range $188 WAY to high for the area and the room.
William
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Christopher
家庭旅遊, 親子旅遊
2025 年 5 月 10 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything was great
Christopher
於 2025 年 4 月住了 1 晚
2/10 很糟糕
Amy
家庭旅遊
2025 年 5 月 6 日
不喜歡:設施服務
This was the worst hotel that I have stayed at. Our room was dirty the entire time and the refrigerator never worked despite my request for them to address these issues. I feel like I should have received some kind of compensation for being completely and utterly disappointed and frustrated because it was a was a very steep price for what we receive. Just avoid!!!
Amy
於 2025 年 5 月住了 2 晚
4/10 不太好
Michael
2025 年 5 月 4 日
喜歡:整潔度和住宿環境和硬體
We stayed at the property for four days. No fresh towels, no room cleaning. Even after request.
Michael
於 2025 年 5 月住了 3 晚
10/10 有夠讚
CHAD
家庭旅遊
2025 年 5 月 3 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
CHAD
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Michael
2025 年 5 月 3 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Disappointed there was no bar. Hotels.com said it had one.
Michael
於 2025 年 5 月住了 1 晚
2/10 很糟糕
MIN GYEONG
商務旅客, 家庭旅遊
2025 年 4 月 27 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
There were two big flies in the hotel room. I told the front desk, but they said "ok" and did nothing, so I tried to catch them. It was the first time I've ever had flies in a hotel. And I don't like the attitude of the staff either. I don't want to use it again.I have all the photos of fly and the ones I took. Should I attach them?? And they said they would send me a receipt online, but that was a lie. Why didn't they send me the hotel receipt?
MIN GYEONG
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Anabel
家庭旅遊
2025 年 4 月 26 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excelente opción
El hotel está cerca de san Marcos, muy nuevo y comodo