Neukalen Vacations

"Met my needs and was only an overnight stay for an event. Check in not being as stated (on the day) nearly caused a problem but thankfully this was avoided. Room comfortable. Would use again."

"Das gesamte Personal war sehr, sehr freundlich und hilfsbereit. Es war ein angenehmer Aufenthalt."

"Selv om at The Reset slår sig op på kurophold m.v, så er det også velegnet til en almindelig slotsferie. Slottet er under renovering, og man fornemmer at de nye ejere gør meget ud af, at alle detaljer er perfekte. Den værelsesfløj vi boede i var færdigrenoveret, og værelset var meget stort og velindrettet med sans for de små detaljer. Til værelset var der en terrasse med udsigt over søen. Morgenmadsbuffet blev serveret i flotte omgivelser i selve slottets festsal. Her kan man også bestille...

"Very dissapointed. Paid about €200 for a night, booked one family room, and got two separate rooms. There was no complimentary shower gel, no soap in one of the room, no bottles of water. Taps in sinks, bath and shower had not much pressure. TV in one room didn't work. Breakfast very poor and limited. Came by 9pm with 3 little hungry kids and the restaurant was already closed. Nice and huge bath in one of the room, like a little swimming pool. "

"Huset och trädgård var OK men det var låst när man kom, fick ringa på dörrklockan, luktade fruktansvärt med cigarettrök när man kom in. Personalen såg inte glada ut, rummet och sängen var bra. MEN när vi kom till restaurangen så serverades det thaimat på ett jakt hotell. På sista sidan i menyn så fanns några vanliga rätter.det fanns ingen mysfaktor i den restaurangen överhuvud taget bara en kombo av färger och stilar i full belysning"

"Great view of the lake. Very quiet part of the lake community. For a sleepy restful area , great location. Must have a bike or car to get around."

"Charming small hotel visited a week before Easter 2024 - not their peak season so I suspect it is sometimes harder to get the lovely room on the 5th floor - but the room itself was a solid without being outstanding. The breakfast included in the room was decent - perhaps not as good as in some larger hotels but it would be unfair to expect them to provide as much variety in such a small hotel - and the made to order choose your eggs was a nice touch. The sauna area which we had to ourselves was...