Dear Li Ling Thank you for taking your time to rate our hotel.We are glad to hear that everything was to your satisfaction and we hope to welcoming you soon again.Best regardsHoliday Inn Express Luzern Neuenkirch-Team

Dear MustafaThank you for taking your time to rate our hotel.The room rate has been paid on expedia. And the taxes in the hotel. We would like to add, that the city taxes are not inlcuded in the price. We hope everything else was to your satisfaction.We wish you all the best for your future life!Best regardsHoliday Inn Express Luzern Neuenkirch-Team

Dear MelanieThank you for taking your time to rate our hotel.We are glad to hear that everything was to your satisfaction and we hope to welcoming you soon again.Best regardsHoliday Inn Express Luzern Neuenkirch-Team

Dear MarinaThank you for taking your time to rate our hotel.We are glad to hear that everything was to your satisfaction and we hope to welcoming you soon again.Best regardsHoliday Inn Express Luzern Neuenkirch-Team

Dear AprilThank you for taking your time to rate our hotel.We are glad to hear that everything was to your satisfaction and we hope to welcoming you soon again.Best regardsHoliday Inn Express Luzern Neuenkirch-Team

Dear NoelThank you for taking your time to rate our hotel.We apologize that we could not meet your expectations. And we wish you all the best for your future life.Best regards Holiday Inn Express Luzern Neuenkirch-Team

Dear AndreasThank you for taking your time to rate our hotel.We hope everything was to your satisfaction and you will honor us again in the near future.Best regardsHoliday Inn Express Luzern Neuenkirch-Team

Dear ThomasThank you for taking the time to rate our hotel.As we are on a highway rest area, train and bus connections are not optimal. The nearest bus stop is a 20 minute walk away. We recommend guests who arrive without a car and do not want to walk so long to the bus stop to call a cab. We can also help you with this.We hope that you had a pleasant stay and wish you all the best for the future. Best regardsHoliday Inn Express Luzern Neuenkirch-Team

Dear MohammedThank you for taking your time to rate our hotel.We are glad to hear that everything was to your satisfaction and we hope to welcoming you again in the near future.Best regardsHoliday Inn Express Luzern Neuenkirch-Team

Dear AnonymousThank you for taking the time to rate our hotel.First of all we would like to apologize for the bad experience.As you missed the breakfast, of course you could have taken fruit for free. So we apologize for the misunderstanding. And this was not discrimination.The room size is well described on the booking portals. We are an express hotel, so we are good for short stays. We wish you all the best in your future life.Best regardsHoliday Inn Express Luzern Neuenkirch-Team

Dear KerryThank you for taking your time to rate our hotel.We apologize for the double charge and promise this would not happen again.We are glad to hear that everything was to your satisfaction and hope to welcoming you again in the near future.Best regardsHoliday Inn Express Luzern Neuenkirch-Team

Dear MafijulThank you for taking your time to rate our hotel.We apologize for not meeting your exceptions. And we wish you all the best for your future life.Best regardsHoliday Inn Express Luzern Neuenkirch-Team

Dear EmmaThank you for taking your time to rate our hotel.We are glad to hear that everything was to your satisfaction and we hope to welcoming you soon again.Best regards Holiday Inn Express Luzern Neuenkirch-Team

Dear MukhtiarThank you for taking your time to rate our hotel.We are glad to hear that everything was to your satisfaction and we hope to welcoming you soon again.Best regardsHoliday Inn Express Luzern Neuenkirch-Team

Dear FrancisThank you for taking your time to rate our hotel.We hope that everything was to your satisfaction and we wish you all the best for your future life.Best regardsHoliday Inn Express Luzern Neuenkirch-Team

Dear SamirThank you for taking the time to rate our hotel. Rothenburg is in the canton of Lucerne. And we have a bus stop about 20 minutes walk from the hotel. This location is preferred by many guests with a car, because we are also located on a highway rest area and this is also well described in all booking platforms. The city of Lucerne is therefore reachable by car in 10 minutes. We are sorry that you didn't enjoy your stay.And we wish you all the best for your future life.Best regards Holiday Inn Express Luzern Neuenkirch-Team

Dear ErickaThank you for taking your time to rate our hotel.We hope everything was to your satisfaction and you will honor us again in the near future.Best regardsHoliday Inn Express Luzern Neuenkirch-Team

Dear LynnThank you for taking your time to rate our hotel.We are glad to hear that everything was to your satisfaction and we hope to welcoming you again in the near future.Best regardsHoliday Inn Express Luzern Neuenkirch-Team

Dear AnonymousThank you for taking your time to rate our hotel.We have no AC, because it's only hot a few days a year in switzerland. So instead we provide fans.All rooms have the same size. And it's also well described in the booking platforms.We hope that everything else was to your satisfaction and you will honor us again in the near future.Best wishesHoliday Inn Express Luzern Neuenkirch-Team

Dear YamenThank you for taking your time to rate our hotel.We wish you all the best for your future life and we hope to see you soon again.Best regardsHoliday Inn Express Luzern Neuenkirch-Team

Dear EllaThank you so much for this lovely review.We are glad to hear that everything was to your satisfaction and we are looking forward to welcoming you soon again!Best regardsHoliday Inn Express Luzern Neuenkirch-Team

Dear PradipThank you for taking your time to rate our hotel.We hope everything was to your satisfaction and you will honor us again in the near future.Best regardsHoliday Inn Express Luzern Neuenkirch-Team

Dear GuestThank you so much for your review.We are glad to hear that everything was to your satisfaction and we hope to welcoming you again in the near future!Best wishesHoliday Inn Express Luzern Neuenkirch-Team

Dear RajeevThank you for taking your time to rate our hotel.We hope everything was to your satisfaction and you will honor us again in the near future.Best regardsHoliday Inn Express Luzern Neuenkirch-Team

Dear MathewThank you for taking your time to rate our hotel.We apologize for the rudeness of our staff, this will not happen again.Unfortunately we don't have air conditioning as it's only hot on a few days in Switzerland. Instead we offer fans.We are glad that you like our location. Many travelers prefer this as we are easy to get to and not far from the city.We hope that you will visit us again soon so that we can leave a lasting impression.Best regardsHoliday Inn Express Luzern Neuenkirch-Team

Dear RodneyThank you so much for taking your time to rate our hotel.And thank you for this great point review!We are glad to hear that everything was to your satisfaction and we hope to welcoming you again in the near future.Best wishesHoliday Inn Express Luzern Neuenkirch-Team

Dear FlorenciaThank you for taking your time to rate our hotel.And thank you for this great point score.We hope everything was to your satisfaction and you will honor us again in the near future.Best regardsHoliday Inn Express Luzern Neuenkirch-Team

Dear TonyThank you for taking your time to rate our hotel.We are glad to hear, that everything was to your satisfaction and we hope to welcoming you soon again.Best regardsHoliday Inn Express Luzern Neuenkirch-Team

Dear RolandWe apologize for the negative experience you had to go through. The cold plates are freshly prepared every morning. We are very sorry that this was not the case for you. We will work it out with the staff and guarantee that this will not happen again.We hope that everything else was to your satisfaction and that you will honor us again soon.Best wishesHoliday Inn Express Luzern Neuenkirch-Team

Dear JaweriaThank you for taking your time to rate our hotel. We really appreciate your opinion as we can improve with all the reviews.We apologize for the negative experience you had to go through. We will look at it with our employees and clear up any misunderstandings.We wish you all the best for your further life path.Best regardsHoliday Inn Express Luzern Neuenkirch-Team

Dear ParagThank you for taking your time to rate our hotel.And thank you for this great point score!We are glad to hear that everything was to your satisfaction and we hope you will honor us again in the near future.Best wishesHoliday Inn Express Luzern Neuenkirch-Team

Dear RaatThank you so much for the feedback. Well, we dont have an AC in the rooms the rest of the house has one ,and we are working on it to have it also in the rooms. To be honest we also dont advertise with an AC, so getting a bed review regarding the lack of something which we never sayed we have ....it is what it is . I hope we will get one also to the rooms as soon as possible .Best regards Daniel Bacher Resident Manager

Dear DonnyThank you for taking your time to rate our hotel.And thank you for this great point review.We hope everything was to your satisfaction and you will honor us again in the near future.Best regardsHoliday Inn Express Luzern Neuenkirch-Team

Dear GaganThank you for taking the time to rate our hotel. In addition, we thank you for your honest opinion, as we always try to improve.The room size, as well as the location are well described in the booking platforms. As we are on the rest area of a highway, there are also not many options to eat, except the Marchè restaurant and Burger King. But we are not too far away from various attractions and restaurants. We hope that everything else was fine and that we can welcome you back soon.We wish you all the best.Best regardsHoliday Inn Express Luzern Neuenkirch-Team

Dear guestThank you for taking the time to rate our hotel.As you can see from the booking platform, we do not have air conditioning. We offer fans on request.As it is hot only a few months a year, only a few hotels in Switzerland have air conditioning.The room size is also described in detail on the booking platform, as well as the location of our hotel.That is true, in certain shifts we are on our own. And therefore we can not perceive every call. But we are also reachable by e-mail.We thank you for your honest opinion, because we always try to improve with the reviews.We wish you all the best on your way in life. Best regardsHoliday Inn Express Luzern Neuenkirch-Team

Dear AnandThank you for taking your time to rate our hotel.We hope that everything was to your satisfaction and you will honor us again in the near future.Best wishesHoliday Inn Express Luzern Neuenkirch-Team

Dear JohnThank you for taking your time to rate our hotel.And thank you for your friendly words about our staff.We would like to add that we don't have AC as it is just a few days in a year hot in switzerland. But we hope that you enjoyed your stay in spite of this. .Best wishesHoliday Inn Express Luzern Neuenkirch-Team

Dear DonaldThank you so much for this great reiview.And thank you for choosing the Holiday Inn Express Luzern-Neuenkirch.We are glad to hear that everything was fine. And we hope that you will honor us again in the near future.We wish you a nice weekend!Best regardsHoliday Inn Express Luzern Neuenkirch-Team

Dear MohanThank you for taking your time to rate our hotel. And thank you for choosing the Holiday Inn Express in Luzern Neuenkirch. We hope everything was to your satisfaction and you will honor us again in the near future.Best wishesHoliday Inn Express Luzern Neuenkirch-Team

Dear AliThank you for taking your time to rate our hotel.As it is only a few days hot in Switzerland, we don't have AC. But we provide fans upon request.The size of our rooms is well described on Expedia. So every guest choose by themselve what they need and want. Best regards Holiday Inn Express Luzern Neuenkirch-Team

Dear MohitThank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express LUZERN - NEUENKIRCH.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.As it is only a few days hot in Switzerland, we do not offer air conditioning. This is also not described on our website. We offer fans, which make the stay more pleasant.We do have a bus stop about 20 minutes away, but some guests prefer to take a cab. Our hotel is located on the highway, so most of our guests come by car. By car we are easier to reach and not far from various sights, as well as from the city of Lucerne.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Best regardsHoliday Inn Express Luzern Neuenkirch-Team

Dear DennyThank you for taking your time to rate our hotel.The room size is well described on the Expedia Website. Guests who stay mostly only 1 night choose our hotel. Because we are easy to reach and directly on the highway.We hope that everything else was to your satisfaction.Best wishesHoliday Inn Express Luzern Neuenkirch-Team

Dear AnonymousThank you for taking the time to tell us about your experience at Holiday Inn Express LUZERN - NEUENKIRCH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best wishesHoliday Inn Express Luzern Neuenkirch-Team

Dear SunilThank you for taking the time to tell us about your experience at Holiday Inn Express LUZERN - NEUENKIRCH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best regardsHoliday Inn Express Luzern Neuenkirch-Team

Dear DianaThank you for taking your time to rate our hotel. We also thank you for sharing your opinion with us. As this way we can always improve and satisfy our guests. The location is much preferred by many of our guests, as we are easy to reach and close to the city.We hope everything was to your satisfaction and you will honor us again soon.Best regardsHoliday Inn Express Luzern Neuenkirch-Team

Dear J.V.Thank you for taking your time to rate our hotel.We also thank you for sharing your opinion with us. As this way we can always improve and satisfy our guests.We are sorry to hear that the room was not prepared. Of course this should not happen. And we will forward it accordingly. We thank you for contacting the reception and they were able to solve your problem quickly. We wish you all the best and hope to welcome you again soon.Best regardsHoliday Inn Express Luzern Neuenkirch-Team

Dear GaurangThank you for taking the time to rate our hotel. We are very pleased that you like our location and also the view. Our hotel is easy to reach and not so far from the city. Moreover, you have possibilities to enjoy the nature, because you don't hear much from the highway.We wish you all the best and hope to see you soon.Best regardsHoliday Inn Express Luzern Neuenkirch-Team

Dear HimanshuThank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express LUZERN - NEUENKIRCH.I would like to start by apologizing to you for the inconveniences you faced during your stay.Next time we ask you to contact the reception. Our staff will be happy to help you. We don't have a refrigerator and microwave in the rooms, so we can store your things in our refrigerator or you are welcome to use our microwave.I would like to add that we have a continental breakfast. This includes cold plates. As described on the booking platforms, we do not have air conditioning. As it is only warm on a few days in Switzerland. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.We wish you a nice weekend and hope to welcoming you soon again.Best regardsHoliday Inn Express Luzern Neuenkirch-Team

Dear SylviaThank you for taking your time to rate our hotel.We are so glad to hear that you enjoyed your stay with us. We hope that we were able to leave a good contribution to your trip and hope that you will honor us again soon. All the best for your future. RegardsHoliday Inn Express Luzern Neuenkirch-Team