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Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Flat-screen TV

Guest reviews

4.1 out of 5 Very Good
72 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities




熱門景點Casino Neuchatel步行 13 分鐘
熱門景點Neuchatel Botanical Garden步行 14 分鐘
熱門景點Cudrefin Port開車 19 分鐘
機場Bern (BRN-Belp)開車 61 分鐘


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  • 經典雙人房單人入住, 1 張加大雙人床

    5/5 guest room rating

    Room amenities

    • 最多可入住 1 人
    • 1 張加大雙人床
    More details經典雙人房單人入住, 1 張加大雙人床
  • 雙人房

    5/5 guest room rating

    Room amenities

    • 最多可入住 2 人 (含所有額外成人與孩童)
    • 1 張標準雙人床
    More details雙人房



Located in Neuchatel, Hotel de l'Ecluse is in the city center and near the boardwalk. Theatre du Passage and Centre Durrenmatt Neuchatel CDN are cultural highlights, and some of the area's landmarks include Boudry District and La Chaux-de-Fonds District. Spend some time exploring the area's activities, including golfing.
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  • Casino Neuchatel - 步行 13 分鐘
  • Neuchatel Botanical Garden - 步行 14 分鐘
  • Cudrefin Clock Tower - 開車 18 分鐘
  • Cudrefin Port - 開車 19 分鐘
  • Portalban Harbor - 開車 37 分鐘


  • Neuchâtel Station - 12 min walk
  • 機場Cointrin Intl. Airport (GVA) - 72 min drive


Hotel de l'Ecluse

3-star hotel with bar/lounge and coffee shop/café
Along with a bar/lounge, this smoke-free hotel has a coffee shop/café and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, free newspapers, and tour/ticket assistance. All 22 individually decorated rooms feature free WiFi and minibars. In addition to kitchenettes with refrigerators, guests will find flat-screen TVs with cable channels and room service.
Hotel de l'Ecluse offers 22 accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Neuchatel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.



  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Discounted parking nearby

Food and drink

  • Buffet breakfast available for a fee daily: CHF 15 per person
  • 1 coffee shop/café
  • 1 bar
  • Room service available

Family friendly

  • Dry cleaning service
  • Kitchenette
  • Laundry facilities
  • Refrigerator


  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • English
  • French
  • German
  • Italian


  • Terrace


  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible parking


  • Smoke-free property



  • Premium bedding


  • Free toiletries
  • Hair dryer
  • Shower


  • Cable channels
  • Flat-screen TV

Food and drink

  • Kitchenette
  • Minibar
  • Refrigerator


  • Desk
  • Individually decorated
  • Iron/ironing board (on request)
  • Phone
  • Safe



Check-in from 4:00 PM - 11 PM


Check-out before 11:00 AM


The front desk is open daily from 7 AM - 11 PM
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival


Staffed front desk


Pets allowed for an extra charge of CHF 10 per pet, per day
Dogs only


Children are welcome
Rollaway/extra beds are available for CHF 40 per night
Cribs (infant beds) are available for CHF 40.0 per day




You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CHF 15 per person (approximately)
  • Pet fee: CHF 10 per pet, per day
  • Crib (infant bed) fee: CHF 40.0 per day
  • Rollaway bed fee: CHF 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available


Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.


de l'Ecluse Neuchatel
Hotel de l'Ecluse
Hotel de l'Ecluse Neuchatel
Hotel l'Ecluse Neuchatel
Hotel l'Ecluse
l'Ecluse Neuchatel
Hotel de l'Ecluse Hotel
Hotel de l'Ecluse Neuchatel
Hotel de l'Ecluse Hotel Neuchatel


Can I cancel my reservation for free at Hotel de l'Ecluse and receive a full refund?
Yes, Hotel de l'Ecluse offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel de l'Ecluse cancellation policy on our site for more details about any exclusions or requirements.
Is Hotel de l'Ecluse pet-friendly?
Yes, dogs are allowed at this property. There's a fee of CHF 10 per pet, per day.
How much is parking at Hotel de l'Ecluse?
This property doesn't offer parking.
What time is check-in at Hotel de l'Ecluse?
Check-in is from 4:00 PM–11 PM.
What time is check-out at Hotel de l'Ecluse?
Check-out is at 11:00 AM.
Where is Hotel de l'Ecluse located?
Located in the heart of Neuchatel, this hotel is within a 15-minute walk of Theatre du Passage, Casino Neuchatel, and Neuchatel Botanical Garden. Centre Durrenmatt Neuchatel CDN and Boudry District are also within 2 mi (3 km). Neuchâtel Station is 12 minutes by foot.
Very Good
72 reviews
5 - Excellent
4 - Good
3 - Okay
2 - Poor
1 - Terrible




Staff & service




Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Neuchatel
I came here for a conference. This hotel is wonderful. It is a 10 to 15 minute walk to/from the train station. The service is great, and it is very clean. I did not have the breakfast, so I cannot comment on it. There is a small kitchenette in the room, and you can get equipment (pans, pots, utensils, plates, etc.) at the front desk. They are happy to provide what you need. There is a nice grocery next store. The hotel is very close to the lake and this pedestrian area of town - 5 minutes away.
Stayed 5 nights in Sep 2018

2/5 Poor

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel double booked us so we had to go somewhere else. Not impressed!
Stayed 2 nights in Jun 2017

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, very comfortable,

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and well run
Friendly, clean, efficiently run

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