This was one of the worst hotel experiences I've ever had. It was bad enough that I left after a single night.
Good:
*Car rental, after paying $70 to get from the airport to the hotel via a cab we decided to rent a car. The hotel had an on site rental office, and the woman was nice and even dropped us off at the airport when we returned the car. High point of the visit. (she commented that the quality has gone down, and regular long term guests were booking elsewhere)
*HUGE room
UGLY:
*Booked a room with a King size bed what we got two twin beds pushed together, each had its own set of sheets. Trying to sleep with another person resulted in the beds sliding apart and someone falling in between.
*Booked an ocean view room, got a room with a view of the parking lot, a road, another resort, then a little sliver of the ocean.
*mattresses were practically non existent, it was like sleeping on a camping pad
*two towels in a room with two adults, had to use the same towel for showering, the beach and the pool, requests for more towels were refused
*no maid service, coming back to the hotel after a long day to find the beds were unmade. Was told by management that they only clean the rooms between guests or once a week.
*Broken shower
All of these negatives resulted in us leaving and getting a room at Le Beach Hôtel, which even booking last minute was less expensive and so much nicer.
I'd recommend avoiding this hotel, you can find better rates elsewhere.
