- Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel visit ever. DO NOT BOOK OR STAY HERE!!! We arrived around 9pm on August 1, 2018. Tanya the hotel manager advised that they had no rooms available except for a room that wasn't ready (even though I had a booking). The place was in complete darkness, had to walk around with flashlights. They showed us a run down, filthy, dilapidated, horrible smelling cabin/room with lizards crawling all over the walls. I said I didn't want the room, I have an 18mo old baby with me. She promised me a full refund. I went somewhere else. When I contacted Expedia for my refund and they contacted the hotel, Tanya lied and told Expedia she never promised a refund. I am now out $636. You're welcome Tanya!!!