the breakfast was not included in the room charges, and no one remind me that before eating. it was charged later at the checking out. the hotel at sea beach is beautiful. the service is unprofessional and confusing.
My wife and I arrived at Heritance Negombo and during our check in, we explained our diet concerns because of a recent operation. The front desk clerk immediately notified the restaurants staff of our no salt diet and the staff really paid attention to not only our diet but the little things to ensure our vacation will remain in our hearts for a lifetime. They are truly amazing at Heritance Negombo Hotel and we will definitely reccomend this hotel to our family and friends or anyone that coming to Sri Lanka. Once again thank you very much on a amazing vacation.