Astral Hotels Israel Negev Desert hotels

"This hotel and listing advertise a lounge but they shut it down in early October 2023. Don't book the room with lounge and pay the extra fee; there is no refund for this and no upgrade or anything like that. Also, the gym closed in early October and is not scheduled to reopen any time soon."

"Too many things I have to complain. Very bad check-in experience because I waited for half a hour and was almost charged twice. I paid online beforehand while the receptionist required me to pay again, not believing in the bank records which I showed to him. After realizing it was a huge unprofessional mistake, the receptionist and the manager even did not give me an apology. The room is spacious but I can’t believe such an expensive hotel does not provide bottle water at all and there is no...

"Great service, was very kind and thoughtful."

"At first sight the hotel and the location were a disaster, but after checking in and checking out the room and the amenities the hotel offered I changed my mind and was pleased during the stay. the stuff was very helpful at accommodating our needs and the all inclusive program is great when traveling with kids. Lital was very nice at the reception, she is great. thank you"

"Phenomenal stay "

"Staff made no effort to speak English or communicate. No coffee except dried. Limited parking. But nice big rooms in good location. "

"The children's slides in the pool do not work (and judging by the rest of the comments, it is not known when they worked at all for the last time), and this is one of the reasons why we chose this hotel). It is not clear why they post photos of these slides, if they do not work - this is a real deception of guests. Both bars in the hotel "do not work because of the situation in the country." I perfectly understand the situation in the country (we have a war right now), and it was because of...