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Reviews of The Lake Garden Nay Pyi Taw MGallery Collection

4.5 out of 5
The Lake Garden Nay Pyi Taw MGallery Collection
Dekkhina Thiri road, East Nay Py Taw, Naypyidaw

Reviews

9.2

Wonderful

Rating 10 - Excellent. 26 out of 39 reviews" "
Rating 8 - Good. 10 out of 39 reviews" "
Rating 6 - Okay. 2 out of 39 reviews" "
Rating 4 - Poor. 0 out of 39 reviews" "
Rating 2 - Terrible. 1 out of 39 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Thitsar, Centreville

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2020

10/10 Excellent

Khine, Yangon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a decent hotel that I always stay and I always got nice welcome message from A.FO Mgr and I needed my white shirt that had stain on it in an hour and they made it happen. Wonderful housekeeping team.. never gonna forget. Thank you all from MGallery.
Stayed 3 nights in Oct 2019

8/10 Good

Jason

Liked: Cleanliness
Not bad, but perhaps you may like to look around
I recently spent 3 nights at 'The Lake Garden', Nay Pyi Taw (M-Gallery Collection) for work related reasons. The hotel itself is pleasant and the surroundings beautiful, however some of the staff I had interactions with were unable to understand basic English which made ordering food, changing money, directions to land marks etc. difficult. (although there is not much to see in Nay Pyi Taw itself) With reference to the hotel room itself (Deluxe Suite - Balcony) it was a decent size, though the pillows are HARD...., the Air-con did not work despite repeated requests for a tech to deal with the issue, the complimentary sugar snacks left as a gift on the coffee table, along with the fruit bowl appeared like they had been sitting there for sometime. (they were also not changed while I was there). There are also mozzies in the rooms, plenty of those which will no doubt keep you awake. The hot water also takes sometime to kick in, so be patient. The breakfast is good though, and try the Italian restaurant in the hotel which serves great pizza's and plenty of cold local beer.
Stayed 4 nights in Oct 2019
Response from MGallery Nay Pyi Taw on 2019/10/26
Dear Jason We thank you for your recent stay and truly appreciate for highlighting the areas of improvements. Regarding English speaking skills of the staff, we have recently recruited English Language Teacher to take charge of training all hotel staffs English language. Pillows on the day bed on the balcony are mainly placed for decorative purpose, hence they will be slightly harder for a guest to use them as sleeping pillows. We have five types of pillows provided in all guestrooms (Some are on pillows menu) to enhance sleep quality of our value guests like you. I apologise for cleanliness of the coffee table and air-conditioning technical faults. In regards to welcome amenity - fruit bowl, I agree that it should have been removed when the fruits were not in good condition. I will investigate and take appropriate measures to prevent from future occurrence. We have taken necessary action to contain the mosquito related issues. Once again, we thank you for your feedback which are very important for us. We are sorry for the inconvenience caused due the shortfalls. We hope to welcome you back in near future. Sincerely Aung Thurein Room Division Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from MGallery Nay Pyi Taw by Sofitel on 2019/10/26
Dear Guest We thank you for time taken to give an excellent rating. It is indeed an encouragement for us. Definitely, I will share it with my team. We hope to welcome you back in near future. Sincerely Aung Thurein Room Division Manager

10/10 Excellent

Tarek

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel!
M gallery surpassed all expectations. From entering the hotel the service was attentive. Plenty of international papers in the lobby to keep you busy. The room was extremely comfortable. Enjoyed all the facilities, very nice gym in particular. Plenty of nice restaurants on site. Particularly enjoyed the $20 shared local meal. One of the best things I've eaten in Myanmar. Couldn't recommend this hotel enough.
Stayed 2 nights in Aug 2019
Response from MGallery Nay Pyi Taw by Sofitel on 2019/10/26
Dear Tarek Thank you for your great reviews. Indeed, it is an encouragement for all of us. We hope to welcome you back in near future. Sincerely Aung Thurein Room Division Manager

8/10 Good

Janet Nundu

Liked: Staff & service, room comfort
Maintenance - weakest link.
Overall it was a good stay. The meals and service at this hotel were good however I was not impressed by the stained bathroom tiles and deteriorating condition of the building (Hanthawaddy) I stayed in. You could see signs of roof and wall leakage in the common areas of the building. The safe in the room was faulty although it was replaced upon request. This establishment is good however the more effort needs to be done to ensure that the facilities are maintained well.
Stayed 4 nights in May 2019
Response from MGallery Nay Pyi Taw by Sofitel on 2019/5/27
Dear Ms.Janet Nundu Thank you very much for writing us great reviews. Definitely, we have duly noted all the areas of improvements mentioned in your feedback. We are working on it. We hope that we will have an opportunity to better serve you again in near future. Sincerely Aung Thurein Room Division Manager

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was mid-way between the city and the airport. Though looked like the hotel was largely empty. Enjoyed the breakfast and the one dinner I had at their main restaurant.
Stayed 2 nights in Apr 2019
Response from MGallery Nay Pyi Taw on 2019/5/19
Dear Guest Indeed, thank you very much for your great reviews. We hope that Nay Pyi Taw will soon become one of the major city in the region so that the hotels in town will have opportunities to serve the international travelers. We are glad that you have enjoyed the breakfast at our hotel. We hope to welcome you back in near future. Sincerely Aung Thurein Room Division Manager

10/10 Excellent

Peck hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great breakaway
A very pleasant stay and love the comfort of the room
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2018

10/10 Excellent

Louis Low

Huge Room Size!
Love the balcony and the overall size of the room as compared with Kempinski and Hilton.
Stayed 1 night in Aug 2018

10/10 Excellent

Taufik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agreeable and enjoyable stay ina new Area
It was amazing for an activity within shiort time. With friendly and helpfull staffs from the picking up at the aurport to warm reception, good food, choice at breakfast and meal. A "balcony" at ground floor is a bit funy but enjoyable. Location is a consequence of new developed area, far from the other activities like shopibg etc
Stayed 3 nights in Mar 2018

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness
They had some bad sewage issue going on making the bathroom intolerable. The hotel design is beautiful.
Stayed 1 night in Jan 2018

10/10 Excellent

eric, toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel on a lake with two restaurants.
Five star hotel with a beautiful pool and incredibly helpful staff. They allowed us to check in early.
Stayed 1 night in Jan 2018

10/10 Excellent

Israel, Nicaragua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and relax environment
The hotel allow to relax your mind by spending time in the pool or getting some food and beers in the bar. Breakfast had enought variety in order to choose from only vegetable, american style, breads or myanmar.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with decent size of room. Staff are nice too.
Stayed 1 night in Aug 2017
Response from Phyo Phyo Thein on 2017/9/18
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury Hotel with beautiful scenery
This hotel is one of the best hotels I have ever stayed in Nay Pyi Taw except Spa service..

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of better hotels in Naypyidaw.
This is a good business hotel to stay at when traveling in Naypyidaw. Room is spacious and clean. Wifi is decent and the food is good.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicest and best value hotel of my trip to Myanmar
Almost everything about this hotel was great - the hospitality, the facilities, the service, the room. My only criticism was that the food in the restaurant was seriously overpriced given what I've come to expect from Myanmar restaurants, and without alternatives within walking distance, this left no choice but to pay out for this extra and unexpected expense.

10/10 Excellent

Stijn, Belgium

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Year in Naypittaw
We had an wonderful and very relaxing stay at The Lake Garden. The hotel puts the standards very high and gives a service like a 5-star western hotel. No wonder, because the hotel is part of the worldwide Accor Group. We stayed one night in the hotel but enjoyed twice breakfast because of our very early arrival in the hotel. We spent our New Year in Naypittaw and enjoyed a delicious meal in the hotel. The staff took excellent care of us providing all the necessary information about the hotel, the city and good places to eat in the surrounding. Because we did like to go around the city by motorbike, they even went the extra mile and arranged us a bike and helmets in less than 20 minutes. The hotel has all the amenities you need for a relaxing stay: swimming pool, spa, excellent restaurant, fast internet etc. All this in a peaceful and green surrounding with a view on the lake. The hotel and hotel area are very spacious. The hotel is not only a good place for business people but also families traveling and making a stop in Naypittaw. The city might not be the place to visit in Myanmar but we did find there was an interesting somewhat awkward atmosphere. Wondering around, you are likely to be the only tourist here, but people are very friendly as usual. Very recommended hotel! We will come again.

10/10 Excellent

Takehiko

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

ネピドー初めて

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
静かなリゾートタイプのホテルです。ちょっとハワイのような感じで、とても気持ちよかったです。
Stayed 1 night in Jan 2020

8/10 Good

Koji

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適
快適で居心地よし。
Stayed 1 night in Jan 2020

10/10 Excellent

YUNHO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from MGallery Nay Pyi Taw on 2019/5/19
Dear YUNHO Thank you for staying with us, and taking time to provide us valuable feedbacks. We are very glad to know that you have enjoyed staying with us. We hope to welcome you back in near future. Sincerely Aung Thurein Room Division Manager

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019
Response from MGallery Nay Pyi Taw on 2019/5/19
Dear Guest We thank you for your great reviews. We are glad that you have enjoyed using our facilities. We hope to welcome you back in near future. Sincerely Aung Thurein Room Division Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
下水の匂いがしたのが残念だった
Stayed 5 nights in Mar 2019
Response from MGallery Nay Pyi Taw by Sofitel on 2019/10/26
Dear Guest We thank you for your stay, and apologise for the inconvenience caused. We have already rectified the issues. We hope to welcome you back in near future. Sincerely Aung Thurein Room Division Manager

10/10 Excellent

Koji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice service
Very nice service, confortable and laxurious stay. Location is (as is the case of most hotels in Nay Pyi Taw) away from urban area. Italian restaurant is good.
Stayed 3 nights in Feb 2019
Response from Aung Thurein on 2019/3/4
Dear Koji san Thank you for taking time to give your very positive reviews. We truly appreciate it. We hope to welcome you back in near future.

8/10 Good

YEON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

HEE YOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

KYEON JAE

Liked: Staff & service, property conditions & facilities, room comfort
괜찮은 숙소
음식, 숙박 등 전반적으로 만족하였으나 모기가 너무 많았음.

10/10 Excellent

Donghyeon, 한국

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
네비도 최고의 가성비
편안함과 청결함을 만끽한숙박. 특히 아침식사는 환상적

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Liv Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in NPT!
Very nice hotel!

10/10 Excellent

Ingeborg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flott hotell med hyggelig personale, god service, rengjøring og plass til å jobbe. Fint basseng og gode treningsmuligheter. Litt varmt i treningsrommet. God frokostbuffet.

10/10 Excellent

Oliver, Ludwigsburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Hotel zum Super Preis
Das Zimmer war sehr modern mit zwei sehr großen Einzelbetten. Die Matratzen waren super bequem. Die Klimaanlage war kaum zu hören. Es waren alle Toilettenartikel vorhanden. Das Frühstück war super lecker mit extra Omlett Station. Einziges Manko war der etwas abgelegene Pool, der jedoch extrem groß ist. Die Poolzeit war nur bis 17:00 Uhr. Für uns war der Pool bei der Ankunft somit schon geschlossen.

10/10 Excellent

CYCLO, ヤンゴン

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常に快適なホテル
お客が少なく、設備は現代的なシックな感じなので、非常に快適でした。バルコニーもGOODです。 併設されている2つのレストランも雰囲気はかなり良い感じ。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフの対応もよく、快適に過ごせました。だた、アメニティに歯ブラシがついているとより嬉しかったです。

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
湖のほとりのホテル
Ｗｉ－Ｆｉがロビーではつながるが、部屋ではつながらなかった。仕事をする上では非常に不便。ＬＡＮケーブルもなく、仕事での滞在だったため、非常に苦労した。また、宿泊初日には、Ｗｉ－Ｆｉがダウンし、ホテルの敷地内の他の棟へ、ということもありました。 ただそれ以外のホテルの設備、スタッフは素晴らしいものでした。 プールがあったらなお完璧でした。