Located in Natales, Hostal El Refugio is connected to a shopping center. The area's natural beauty can be seen at Última Esperanza Fjord and Cueva del Milodon, while History Museum and Costanera are cultural highlights. Visit our Puerto Natales travel guide
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Free self-serve breakfast available daily 6:00 AM to 10:00 AM
Family friendly
In-room microwave
In-room refrigerator
Conveniences
Limited-hour front desk
Lockers
Guest services
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Hand-held showerhead
Magnifying mirror
No elevator
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Communal living room
Smoking not allowed
Room amenities
Bathroom
2 bathrooms
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Food and drink
Cookware, dishware, and utensils
Microwave
Oven
Refrigerator
Stovetop
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Heating
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
The front desk is open daily from 6:00 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
Property is also known as
Hostal El Refugio Natales
Hostal El Refugio Hostel/Backpacker accommodation
Hostal El Refugio Hostel/Backpacker accommodation Natales
Frequently asked questions
Is Hostal El Refugio pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Hostal El Refugio?
As of 2026/3/9, prices found for a 1-night stay for 2 adults at Hostal El Refugio on 2026/3/10 start from NT$2,646, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
This property doesn't offer parking.
What time is check-in at Hostal El Refugio?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.
What time is check-out at Hostal El Refugio?
Check-out is at 10:00 AM.
Where is Hostal El Refugio located?
Located in the heart of Natales, this hostel is within a 15-minute walk of Centro Cultural Natalis and Plaza de Armas. History Museum and Puerto Natales Casino are also within 1 mi (2 km).
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Reviews
Hostal El Refugio Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Hostel El Refugio had all the comforts of home including a warm hearty breakfast every morning, comfortable beds with fresh linens in a private room, and private bathrooms. My visit was during fall when temps were colder. The hostel was always warm after a day outdoors. The owner Luis was very kind and accommodating, making sure you have everything for a perfect visit.
A acomodação é simples, porém super eficiente. Quarto muito confortável, assim como a cama. Café da manhã é bastante bom e os banheiros, embora compartilhados, estão sempre limpos e bem cuidados
Es war alles toll, neue saubere Einrichtung freundlicher Empfang. Bestes Frühstück in ganz Chile. Rundum Klasse Schade hatte nur 4 Tage. Das Bild entspricht nicht dem was man vorfindet. Es war viel schöner eingerichtet.