Grand Mercure Nasu Highlands Resort & Spa

Property class: 4

Choose dates to view prices

Located close to Nasu Rindo Lake and Nasu Safari Park, Grand Mercure Nasu Highlands Resort & Spa provides an indoor public bath (no minerals), shopping on site, and a coffee shop/cafe. For some rest and relaxation, visit the sauna. The on-site local and international cuisine buffet restaurant, Le　SENSORIEL, offers breakfast and dinner. In addition to a garden and a playground, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Business services
The current price is NT$3,239
NT$3,981 total
Nov 11 - Nov 12

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Room (Japanese Style)

Room

Classic Room (Japanese Style)

7.6 out of 10
Good
(19 reviews)
  • 388 sq ft
  • Sleeps 7
  • 4 Twin Futons

View all photos for Classic Twin Room

A hotel room with a bed, a desk with a TV, a chair, a sofa, and a window with a view.

Classic Twin Room

7.8 out of 10
Good
(16 reviews)
  • 388 sq ft
  • Sleeps 6
  • 2 Twin Beds

View all photos for Superior Twin Room

A hotel room with two beds, a sitting area with a table, a large window with a view, and a bathroom with a mirror and sink.

Superior Twin Room

9.0 out of 10
Wonderful
(12 reviews)
  • 388 sq ft
  • Sleeps 6
  • 2 Twin Beds

View all photos for Classic Twin Room (Japanese-Western Style)

A hotel room with two beds, a desk with a chair, a television, and a window with a view.

Classic Twin Room (Japanese-Western Style)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 7
  • 4 Twin Beds

View all photos for Classic Deluxe Suite

A spacious living room with a sofa, a flat-screen TV, a dining area with a table and chairs, and a view of the mountains through large windows.

Classic Deluxe Suite

  • Sleeps 6
  • 4 Twin Beds

View all photos for Room, Multiple Beds

Room

Room, Multiple Beds

  • Sleeps 7
  • 4 Twin Beds

View all photos for Family Superior Twin Kids Room

A hotel room with two beds, a sofa, a small table, and a large window with a view.

Family Superior Twin Kids Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 3 Twin Beds

View all photos for Family Room, 3 Twin Beds (Superior, Baby Room)

A hotel room with a bed, a sofa, a crib, a round table, and a wall-mounted artwork.

Family Room, 3 Twin Beds (Superior, Baby Room)

  • Sleeps 6
  • 3 Twin Beds
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About the neighborhood

Nasu is home to Grand Mercure Nasu Highlands Resort & Spa. Sessho-seki and Onsenjinjya Shrine are notable landmarks, and some of the area's popular attractions include Nasu Safari Park and Nasu Flower World. Traveling with kids? Don't miss Nasu Highland Park. Visit our Nasu travel guide
Map
4449-2 Takakuhei, Nasu, Tochigi-ken, 325-0302

What's nearby

  • A building with a large cat statue in front.
    SL Land Museum
    5 min drive - 2.4 km
  • A street sign with directions to various locations, a small blue building, and a parking area.
    Emile Galle Museum
    5 min drive - 2.4 km
  • Nasu Rindo Lake
    12 min walk - 1.1 km
  • Nasu Rindo Lake View
    14 min walk - 1.2 km
  • Nasu Trick Art Museum
    18 min walk - 1.6 km

Getting around

  • Kuroiso Station
    22 min drive
  • Fukushima Airport (FKS)
    99 min drive

Restaurants

  • レストラン蒸気機関車
    4 min drive
  • NASUバイキング エルバージュ
    6 min drive
  • ONIBUS COFFEE
    4 min drive
  • 那須の恵みMekke! ブッフェ&マルシェ
    12 min walk
  • 和匠ダイニング 菜す乃
    6 min drive

About this property

Grand Mercure Nasu Highlands Resort & Spa

  • Upscale family-friendly hotel near Nasu Rindo Lake
  • Located close to Nasu Safari Park, Grand Mercure Nasu Highlands Resort & Spa provides an indoor public bath (no minerals), shopping on site, and a coffee shop/cafe. For some rest and relaxation, visit the sauna. The on-site local and international cuisine buffet restaurant, Le　SENSORIEL, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.
  • You'll also enjoy perks such as:
    • A seasonal outdoor pool and a children's pool
    • Free self parking
    • Buffet breakfast (surcharge), hot springs on site, and luggage storage
    • A vending machine, a banquet hall, and a 24-hour front desk
  • Room features
  • All 189 rooms include amenities such as free WiFi.
  • Extra amenities include:
    • Bathrooms with bidets and shower/tub combinations
    • Mini fridges, heating, and housekeeping

All inclusive details

  • All-inclusive room rates at Grand Mercure Nasu Highlands Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Green Globe. For more information on what this certification requires and verifies, please visit their website.
  • This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Frequently asked questions

Does Grand Mercure Nasu Highlands Resort & Spa have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

How much does it cost to stay at Grand Mercure Nasu Highlands Resort & Spa?

As of 2026/10/23, prices found for a 1-night stay for 2 adults at Grand Mercure Nasu Highlands Resort & Spa on 2026/11/11 start from NT$3,239, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Mercure Nasu Highlands Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Grand Mercure Nasu Highlands Resort & Spa?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Grand Mercure Nasu Highlands Resort & Spa?

Check-out is at 11 AM.

Are there all-inclusive benefits at Grand Mercure Nasu Highlands Resort & Spa?

Some rate plans available at this hotel are all-inclusive.

Where is Grand Mercure Nasu Highlands Resort & Spa located?

This family-friendly Nasu hotel is within 3 mi (5 km) of Nasu Rindo Lake and Nasu Safari Park. Fujishiro Seiji Museum and Sessho-seki are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Mercure Nasu Highlands Resort & Spa Reviews

8.4

Very Good

8.2

Cleanliness

8.8

Location

8.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 211 out of 497 reviews
Rating 8 - Good. 193 out of 497 reviews
Rating 6 - Okay. 63 out of 497 reviews
Rating 4 - Poor. 19 out of 497 reviews
Rating 2 - Terrible. 11 out of 497 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great service, clean and friendly staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Serene child friendly
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious rooms, friendly and helpful service, clean and relaxing onsen. Best bonus is free flow drinks (soft drinks, coffee and lots of alcohol) and snacks in the afternoons and nights!
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When I first read the reviews, I was reluctant to book this hotel. But I saw some recent photos that the hotel has been renovated. Everything provided was very professional and clean. The queue management at the restaurant for both breakfast and dinner was very efficient. Free-flow alcohol beverages was a plus.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will be back!

We have an amazing time! From the check in to the arrival celebration. The rooms were amazing and so large! The onsen was very family friendly. Play spaces indoor and out were outstanding. Breakfast left us speechless. Our only regret is not getting dinner. Such an amazing experience
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area was quite remote and you need a car to get around Nasu as there is nothing in walking distance, however snacks and drinks were complimentary each day at set hours, mineral outdoor onsen/spar was perfect and staff were amazing. Airconditioning was disappointing as it was preset with the main hotel and could not change temperature only adjust fan. Views were amazing from the restaurant and breakfast bar. Many young children when we stayed as the hotel focuses on kids with indoor and outdoor playground. Overall very nice hotel with amazing staff and great place to base yourself and explore Nasu with a car.
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great Install translate before you go Ask for a bus timetable and the free tickets you get as part of your stay Uber does not work out near Nasu, no uber eats or car rides Install go taxi, it's there uber equivalent Food is scarce around the hotel so plan ahead and get food from the local shops, family marts are great, 7elevens are ok to If you eat at the buffet restaurant at the hotel you need to book it as part of the hotel booking. We did not and it cost me $214 (aud) for 2 adults and 1 child, we didn't know this ahead of time. The hot springs / baths are a no cloths zone, kids 6 and older and men and woman are just all in the same water together naked, nothing against there culture it just wasn't for me. There are claw machines absolutely everywhere in Japan so if your taking kids be sure to always have some coins on you, they range for 100¥ to 500¥ Nasu highlands park was amazing Nasu safari park was good, very small but pretty cool getting up so close with so many animals.
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
また来年も来ます！
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
宿泊施設での浴衣の新調
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
子供メニューが少なくて卵アレルギーがあるので食べれる物が少なかったです。
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大人2人低学年の子ども2人で泊まりました。お部屋がベット２台、厚めマットレス２台2台敷き詰められほぼベットでのびのび寝られ子供も自分のベット！と喜んで大満足でした。しかも洋室なのに靴を脱いで過ごせるのがとてもありがたかったです。
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
館内施設が充実していて、子どもたちが楽しく過ごせました。
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
子どものことを考えられた施設で、とても生活しやすかったです。ビュッフェも栃木ゆかりの物が多く、美味しかったです。
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
プールや遊び場があって、家族ずれにとても良いです。 部屋も清潔で、お風呂も良かったです。 ウェルカムバー（？）も良かったです。 ちょっと残念だったのが、 １．ホテル内で食事できる場所が１３Fの一か所だけなのが残念。複数あって選択できると良いですね。 ２．客室内はダウンライトでおしゃれなのですが、洗面台まわりの照明が暗く、妻は化粧するのに窓際まで移動していました。 ３．プール用の更衣室がプールから離れているのがちょっと残念。タオルを干せる場所が客室にないのも残念。 ４．チェックアウトはキードロップだけなので楽でしたが、チェックイン時間は列ができていてかなり待ちました。（だからウェルカムバーエリアが広くとってあるのかもしれませんが） ５．エレベーターが3台あるのですが、時間帯によっては混雑していました。乗ることができずに見送ることが複数回ありました。
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service
プール利用に伴う注意点やタオルの貸し出しなど、気になるところをホームページにも掲載したり、予約時に周知した方が良いと思います。
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
アメニティが全然なくて化粧落としは買うことになりました
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Amenities
Disliked: Cleanliness
部屋を2部屋借りたのですが、2部屋とも蜘蛛がいて不快でした。すぐにスタッフが取ってくれました。
Stayed 1 night in Aug 2026
Verified review

8/10 Good

トイレ床が汚かった
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
年配者にも小学生の孫にも到着時からワクワク 楽しめました。 連泊だったので食事のメニューに多様さが欲しかった。
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
家族と一緒に旅行で楽しかったです。いいホテルでまだ今度行こうと思います。
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
小さい子供達が過ごすには物凄くコストパフォーマンスが良いホテルです　それとアルコールが好きな大人にもコストパフォーマンス抜群のホテルだと思いました　　子供達が遊べるスペースは充分でしたしバイキングもお風呂の温度も丁度良かったです　私達は2歳から94歳までの15人と云う家族での利用だったので孫達が喜んで二泊出来たのは良かったです
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
選択肢が色々とある施設でした。子供をターゲットにしているのがとても伝わってきました。一方で高級感みたいなものは控えめでカジュアルな施設だと感じました。
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食の時間がもう少し欲しい
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ビールが良かった
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
よかった
Stayed 1 night in Jun 2026