The apartment was well acquainted. It was clean & modern. We stayed on the 3rd floor and it was quiet and neat. Oddly, I'd received 2 different codes for entry into the room. The entrance into the Sonder "lobby" was out of order the entire stay (5 days). You had to enter thru the grg elevator. The parking instructions needs improved. This was the poor part of our stay. P3 is the lowest level in the garage... there aren't any signs indicating this & currently not in the instructions. We had to ask the parking mngmt (they drive around a lot). Also the P3 gate didn't work for us the whole time we were there. Reached out thru chat, they responded but never followed up after the initial conversation after they said they would research the issue. Told me to park at the belcourt theater and they would reimburse me. We were already in bed at that point and had parked in the garage on P1. Plus, i didn't trust we would be reimbursed & i had already added on parking for an amou. Parking at Belcourt was high! The next day, never heard back on the chat but got a text saying parking would be available on P3 Monday... it was Sunday and I've already paid for it. That night, inquired to parking management, (btw the gates to the garage were also inoperable so we were lucky cause we figured no one was being charged..ticket tower said to pull thru) they said P3 isn't available, to just park in the garage, that they weren't ticketing over there. I never heard back from Sonder.