I was in 509. The plugs on the desk and end table by sofa did not work. The shower curtains are insanely short. I stay in a lot of hotels have not ever seen ones that short. It barely touched the top of the tub thus creating issues with making sure you didnt get water everywhere. I would recommed some better pillows. They were not good, even by typically hotel standards. The ice machine on the 5th floor doesnt work either. Im sure you hear things like this from guests all the time. I truly am not trying to be a complainer. I am merely presenting areas in which this nice hotel can be an amazing hotel.
Upon check in, i was pleasantly greeted by a lady who appeared to be trainging. As a former manager of a hotel, i inderstand the challenge of the trainer and trainee. That being said, the check in was difficult. I ususally use another brand when i travel throughout the country. The other brand's app is far easier to navigate. I rarely even have to stop at the front desk for check in. I do appreciate the ability to go straight to my room. There are times i do require digital keys and physical keys. I was surprised that i was unable to obtain both for use on either of rooms. So that was odd. I do realize that is something completly out of your control but maybe worthy to note if anyone ever does ask about possible improvements.
Overall, this stay was most pleasant. The staff was very nice. Things were clean. Housekeeping was attitive to our needs. The breakfast was very good.
angel
於 2025 年 7 月住了 2 晚
4/10 不太好
Robert
商務旅客, 家庭旅遊
2025 年 7 月 18 日
不喜歡:員工素質和住宿環境和硬體
Staff couldn't figure out how to get me in the room after an electronic key failure. I was stuck in hall for four hours. The toilet flushed constantly on its own. The light and fan in bathroom squealed a high pitch that was annoying and painful to my ears. The size of room was good, and it appeared clean. Frankly Maintenace in this place couldn't fix a peanut butter sandwich,
Robert
於 2025 年 7 月住了 3 晚
2/10 很糟糕
Tracy Jay
2025 年 6 月 29 日
喜歡:整潔度
不喜歡:設施服務和住宿環境和硬體
The first room I checked into turned out to not have working air conditioning. So, I re-packed all my stuff to move to a different room on another floor, and then none of my devices could connect to the wifi. Front desk informed me I needed to call their tech service line to connect my devices. After a half hour on the phone with tech service one of my devices was able to connect.
The next day the internet was just out for most of the day, and they weren't sure when it would be re-connected.
Tracy Jay
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Shawn
2025 年 6 月 28 日
喜歡:整潔度、員工素質和住宿環境和硬體
Very nice service
Shawn
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Diane
家庭旅遊
2025 年 6 月 23 日
喜歡:整潔度、設施服務和住宿環境和硬體
All the hotel’s personnel were very friendly and greeted us every time we entered the hotel. They were very helpful. I have stayed in other hotels and never experienced such friendliness from the hotel staff as I did at the Residence Inn.
Diane
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Eric
2025 年 6 月 20 日
喜歡:整潔度、員工素質和住宿環境和硬體
Very nice stay
Eric
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Brenda
團體旅遊, 家庭旅遊
2025 年 6 月 16 日
喜歡:整潔度、設施服務和住宿環境和硬體
Our stay was a positive experience from the moment we got there to the time we left! No complaints at all. Clean, friendly staff, good breakfast.
Brenda
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Rosalie
2025 年 6 月 16 日
Rosalie
於 2025 年 5 月住了 3 晚
8/10 不錯哦
Tamika
2025 年 6 月 15 日
喜歡:整潔度和設施服務
Tamika
於 2025 年 6 月住了 2 晚
10/10 有夠讚
John
情侶出遊
2025 年 6 月 15 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Close to most things at oprymill areas and nice place to stay with reasonable rates
John
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Ellitra
2025 年 6 月 13 日
喜歡:整潔度、設施服務和住宿環境和硬體
Ellitra
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Kelly
2025 年 6 月 12 日
喜歡:整潔度和住宿環境和硬體
Kelly
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Robert
家庭旅遊, 親子旅遊
2025 年 6 月 9 日
喜歡:整潔度、設施服務和住宿環境和硬體
I think this is the best property in this area hands down.
Robert
於 2025 年 6 月住了 4 晚
10/10 有夠讚
Janine
2025 年 6 月 4 日
喜歡:設施服務和住宿環境和硬體
Janine
於 2025 年 5 月住了 3 晚
8/10 不錯哦
Lloyd
2025 年 6 月 2 日
Lloyd
於 2025 年 5 月住了 1 晚
8/10 不錯哦
Jeremy
情侶出遊
2025 年 6 月 1 日
喜歡:員工素質
Property dated. Some noticeable issues. Staff was amazing. Really wonderful
Jeremy
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Phil
家庭旅遊
2025 年 5 月 30 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great staff and helpful in every way.
Phil
於 2025 年 5 月住了 2 晚
10/10 有夠讚
David
家庭旅遊
2025 年 5 月 27 日
喜歡:整潔度、設施服務和住宿環境和硬體
Staff, was awesome.
Amenities are great rooms are very comfortable and spacious.
Would stay here again and again would recommend highly
David
於 2025 年 5 月住了 1 晚
2/10 很糟糕
Lyn,Kelowna
2025 年 5 月 26 日
不喜歡:設施服務和住宿環境和硬體
The blow dryer didn’t work. Mould in the shower. Reception didn’t know much about tourist options.
Lyn
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Lisa
家庭旅遊
2025 年 5 月 24 日
喜歡:整潔度、設施服務和住宿環境和硬體
Was clean and everyone was fabulous! Will be staying there again
Lisa
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Rodney
2025 年 5 月 24 日
喜歡:整潔度、員工素質和住宿環境和硬體
The staff was very friendly
Rodney
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Yolanda
2025 年 5 月 19 日
喜歡:整潔度、員工素質和住宿環境和硬體
Yolanda
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Kara
2025 年 5 月 16 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The lady at the desk when got there was wonderful! Great food recommendations and she showed my kiddos where the putting green is and had great conversation with them! Wonderful employee and a beautiful hotel!