Cannot say enough about the whole team at The Ritz Naples. From the front desk, (Matt went over and above for us on multiple occasions, as well as Camila who is the front desk manager and greeted us before we ever came to the property( to the spa, the gym staff and the concierge. (Nancy was great) We also had the pleasure of meeting the Exec Chef who went out of his way to show us how to find the beachfront restaurant, and made sure we were comfortable and taken care of! He was so kind and friendly as well. It was obvious this team is well trained, but more importantly they take pride in their level of service.
This team deserves a 10 out of 10!
Richard
於 2023 年 12 月住了 2 晚
10/10 有夠讚
Joel
2023年12月31日
Joel
10/10 有夠讚
Un Jin
家庭旅遊
2023年12月11日
喜歡:員工素質、設施服務和住宿環境和硬體
This is a lovely place with outstanding service. I would return any time to this property.