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Serendipity

Experience a warm welcome at this charming guesthouse where you can easily explore Naples' vibrant streets or unwind after your adventures.

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Located in the heart of Naples, Serendipity offers a cozy retreat with amenities like a snack bar/deli and free in-room WiFi. Enjoy express check-in and out, luggage storage, tour assistance, an elevator, smoke-free premises and refreshing water from the dispenser. Previous guests rave about the helpful staff.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Yourself)

Standard Room, 1 Queen Bed, Non Smoking (Yourself) | Minibar, individually decorated, desk, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking (Yourself)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking (Imagine)

Superior Room, 1 Queen Bed, Non Smoking (Imagine) | Minibar, individually decorated, desk, blackout drapes

Superior Room, 1 Queen Bed, Non Smoking (Imagine)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking (Explore)

Superior Room, 1 Queen Bed, Non Smoking (Explore) | Minibar, individually decorated, desk, blackout drapes

Superior Room, 1 Queen Bed, Non Smoking (Explore)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Happy)

Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Happy) | Minibar, individually decorated, desk, blackout drapes

Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Happy)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Life)

Minibar, individually decorated, desk, blackout drapes

Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Life)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 323 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

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Front of property

UNA Hotels Napoli

Naples City Centre
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,000 reviews
The price is NT$4,200
NT$5,026 total
includes taxes & fees
Dec 22 - Dec 23
UNA Hotels Napoli
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About the neighborhood

Map
PIAZZA GARIBALDI 39, Naples, NA, 80142

What's nearby

  • Corso Umberto I - 2 min walk - 0.2 km
  • Piazza Giuseppe Garibaldi - 2 min walk - 0.2 km
  • Spaccanapoli - 5 min walk - 0.5 km
  • Naples Underground - 13 min walk - 1.2 km
  • Port of Naples - 18 min walk - 1.6 km

Getting around

  • Piazza Garibaldi Station - 2 min walk
  • Naples (INP-Naples Central Rail Station) - 4 min walk
  • Naples Intl. Airport (NAP) - 61 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Caffe' Mexico - ‬3 min walk
  • ‪Attanasio | Ristorante tipico napoletano - ‬6 min walk
  • ‪La Cantina dei Mille - ‬5 min walk
  • ‪Sfogliatelab - ‬3 min walk

About this property

Serendipity

Guesthouse near Spaccanapoli
Close to Port of Naples and Naples National Archaeological Museum, Serendipity provides amenities like a snack bar/deli. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Express check-out, smoke-free premises, and tour/ticket assistance
  • An elevator, a water dispenser, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms are individually decorated, and have comforts such as air conditioning, in addition to thoughtful touches like free WiFi and printers.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with rainfall showers and bidets
  • Flat-screen TVs with digital channels
  • LED light bulbs, mini fridges, and cookware/dishes/utensils

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 20 per night)
  • Street parking available

Food and drink

  • Snack bar/deli

Family friendly

  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Double-glazed windows
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • LED lighting
  • Printer
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 2:00 PM - 8:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 20 per night (656 ft away)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a security system and a first aid kit
Property Registration Number IT063049B4LXAGSUYL

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Serendipity B&B NAPLES
Serendipity NAPLES
Serendipity B B
Serendipity Naples
Serendipity Guesthouse
Serendipity Guesthouse Naples

Frequently asked questions

Is Serendipity pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Serendipity?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Serendipity?

Check-out is at 10:00 AM.

Where is Serendipity located?

Located in Naples City Centre, this guesthouse is within a 10-minute walk of Piazza Giuseppe Garibaldi and Spaccanapoli. Port of Naples and Via Toledo are also within 2 mi (3 km). Piazza Garibaldi Station is only a 2-minute walk and Principe Umberto Tram Stop is 3 minutes.

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Reviews

Serendipity Reviews

9.6

Exceptional

9.8

Cleanliness

8.2

Location

10

Staff & service

9.6

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 136 out of 182 reviews
Rating 8 - Good. 41 out of 182 reviews
Rating 6 - Okay. 4 out of 182 reviews
Rating 4 - Poor. 0 out of 182 reviews
Rating 2 - Terrible. 1 out of 182 reviews

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
My stay at Serendipity was very pleasant, comfortable, spacious and the staff were very helpful and friendly. I highly recommend Serendipity in Naples for a centrally located hotel.
Stayed 4 nights in Oct 2025

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied with my stay.
Stayed 5 nights in Sep 2025

10/10 Excellent

Zuzana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, clean hotel next to the Naples Centrale station. Bed was very comfortable, spacious room and bathroom. Staff was available to answer questions and everything was very clean. Also walkable to the historic/touristy areas of Naples and very close to metro station. I would stay here again
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great. We were met early, checked in, treated great!! Highly recommend this spot and will stay here again when coming back. Hostess was the best!!! Great easy location for everything!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room and common areas have been expertly remodeled, nice touches, nice in-room amenities, everything fresh
Stayed 1 night in Oct 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and beautiful. This is close to the train/bus/metro station which makes it very easy to go around.
Stayed 4 nights in Sep 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean rooms very close to the train station. Staff was very helpful and service minded. A great place to stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

José Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel Experience from Italy so far, very good service, great recommendations, altogether very nice!!
Stayed 4 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once inside so lovely and quiet. Clean friendly. Great central location. Fully recommend!
Stayed 1 night in Jul 2025

10/10 Excellent

Yisel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at serendipity! Highly recommend!
Stayed 4 nights in May 2025

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very spacious and clean. Alessandra was very welcoming upon arrival and provided a mini overview of what to do in the area and places to eat. There was a common area with coffee available as well. Located next to McDonald's and very close to Garibaldi station. There is a number of stairs before you get to the B&b but it's not too bad.
Stayed 2 nights in Sep 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to airport, short drive.
Stayed 1 night in Oct 2024

10/10 Excellent

Mairi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern with very friendly and helpful staff
Stayed 1 night in Mar 2025

10/10 Excellent

Mairi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had everything we needed. Was very clean and the staff were very friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, perfect location.

We booked one night in Naples on our way to Sorrento. It’s a perfect location, very close to the train and bus station. The staff were very friendly and attentive. I would highly recommend this hotel.
Stayed 1 night in Mar 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely property

Lovely Property in great location. It is the station area so it’s good location for traveling around but a bit on the dirty side. Lovely Alessandra offering a great service and a lot of advice. Her restaurant suggestions are great. Would highly recommend this place, it’s pristine and very nice.
Stayed 3 nights in Jun 2025

10/10 Excellent

Saeed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms. Its near the central terminal so good location. Its on the third floor of an older building. The area is very sketchy but for a short 2 night stop its good. Its very clean and the Adrianna is very nice she will take good care of you.
Stayed 2 nights in Jul 2025

8/10 Good

Kshitij

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The B&B was great. Its kept clean and nice. All amenities are great as well. Whilst the location of the B&B is good with reference to connectivity, the area around can be too noisy later into the night and early in the Morning. Overall a good experience.
Stayed 3 nights in Jun 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

We loved our stay in Napoli at Serendipity. Place was clean, staff was great. Listen to their recommendations! Great restaurants were suggested. Thank you so much!
Stayed 2 nights in Apr 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice bed near the train station

Check-in was seamless and the staff were so helpful and kind providing tons of recommendations for food/drinks. The bed was comfortable and the room was clean. There was a tiny bit of mold in the shower but nothing terrible. Location near the train station makes this a good choice for 1 night before a train.
Stayed 1 night in May 2025

10/10 Excellent

Hei Shun Hazel

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in at specific time, staff will contact you through email/whatsapp beforehand. Highly recommend this stay. My room is "life", it is clean and spacious. Bed is comfortable. The building has a small elevator we can use.
Stayed 3 nights in Jun 2025

10/10 Excellent

John c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pearl of the square

Location was perfect. Everything in walking distance and easy to find. Host was friendly and willing to offer advice on places to see and eat at.
Stayed 3 nights in Feb 2025

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
First of all - special thanks to Alessandra for being a wonderful host! It was incredibly easy to communicate with her using WhatsApp - she guided us prior to arrival - allowed us to drop off our luggage prior to the room being ready - gave us some tips, a map and was so kind to acknowledge our anniversary! The close proximity to the train station was crucial for us to get to/from the airport, trains to Sorrento and Salerno and subway to the Port and Toledo. The room was nicely decorated and met our travel needs. Yes, Naples is Naples - crazy - and being near a train station is usually a different world but we never felt unsafe! Thanks for your hospitality!
Stayed 4 nights in Aug 2025

10/10 Excellent

Marelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was huge! The largest that we have stayed in during our 6 week travels through Europe. Everything was clean and the mini bar prices were very reasonable and also free tea and coffee station in reception. The owner was extremely helpful and lovely. It was easy to locate and taxi dropped us right outside but even if coming via the train or bus station the location would be perfect for this too. I would recommend this hotel if the location is where you want to be in Naples - we used this as a 1 night stay after arriving by flight but leaving by bus so perfect for our needs.
Stayed 1 night in Jul 2025

10/10 Excellent

Gaston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

It was a brief but very pleasent stay. Staff was outstanding
Stayed 1 night in Jan 2025