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Grand Hotel Santa Lucia

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Luxury
4.0 star property
8.8

Excellent

Waterfront retreat by Castel dell'Ovo

Panoramic views of Naples harbor and Mount Vesuvius welcome guests at this waterfront hotel. The restaurant offers an excellent buffet breakfast with traditional Napoli sweets and attentive service. The boardwalk with shops and restaurants is just steps from this historic property.

Popular amenities

  • Pet friendly
  • Air conditioning
  • Gym
  • Parking available
The current price is NT$10,588
NT$12,089 total
includes taxes & fees
Jun 2 - Jun 3

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25.00 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 40 lbs per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Airport shuttle fee: EUR 65.00 per vehicle (one-way)
  • Valet parking fee: EUR 25 per night
  • Pet fee: EUR 25.00 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063049A14RW8B3M3

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Grand Hotel Santa Lucia pet-friendly?

Yes, this property allows cats and dogs with a maximum weight of up to 40 lbs per pet. There's a fee of EUR 25.00 per accommodation, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Grand Hotel Santa Lucia?

As of 2026/5/22, prices found for a 1-night stay for 2 adults at Grand Hotel Santa Lucia on 2026/6/2 start from NT$10,588, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Valet parking is available for EUR 25 per night.

What time is check-in at Grand Hotel Santa Lucia?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Grand Hotel Santa Lucia?

Check-out is at 11:30 AM. Late check-out is available for a fee (subject to availability).

Does Grand Hotel Santa Lucia provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 65.00 per vehicle applies.

Where is Grand Hotel Santa Lucia located?

Located in Historical Center, this luxury hotel is within a 10-minute walk of Lungomare Caracciolo, Castel dell'Ovo, and Gulf of Naples. Piazza del Plebiscito and Galleria Umberto I are also within 15 minutes. Chiaia - Monte di Dio Station is 10 minutes by foot and San Pasquale Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

9.4

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 566 out of 980 reviews
Rating 8 - Good. 287 out of 980 reviews
Rating 6 - Okay. 81 out of 980 reviews
Rating 4 - Poor. 35 out of 980 reviews
Rating 2 - Terrible. 11 out of 980 reviews

Reviews

Verified

10/10 Excellent

steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, amazing views, attentive staff Had a great time at this hotel
Stayed 1 night in May 2026
Verified

10/10 Excellent

Ernesto Rafael

Liked: Cleanliness, amenities, property conditions & facilities
Great location, awesome hotel!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a gorgeous view. Lots of restaurants within walking distance. Very courteous staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

MICHAEL

Liked: Cleanliness, amenities, property conditions & facilities
staff excellent,breakfast good
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ubah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, very nice location and amazing staff
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities
great location for walking and dining and the hotel is beautiful!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in magnificent location. Service and food top rate.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. The breakfast was excellent. Good dining choices nearby.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Vishal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, safe and room / service was great
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we stayed at this hotel that is located at a promenade near the old Fishermen’s quarter, where there are many restaurants and pizza places. Great location, walkable to many sites attractions. The hotel staff are every accommodating and friendly Rooms and bathroom are clean.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Raffaele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and comfortable hotel
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very kind as they tried to help us arrive at the airport on time.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

elham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean Staffs were nice and friendly location was great
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Andrzej

Liked: Cleanliness, staff & service, property conditions & facilities
The staff accommodated our wishes, great breakfast and nice restaurant and amazing risotto
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxurious and great service

Lovely hotel in a magnificent location!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice old style property convenient for the port for ferry to Capri ( short taxi ride 10 euro ) Many restaurants nearby
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at the hotel was extremely helpful and kind. The location was perfect. The breakfast was delicious and we really enjoyed our stay.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Lania

Liked: Cleanliness, staff & service, property conditions & facilities
New home base in Naples. Lovely modern renovation and amenities.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular property! Fantastic Staff! Professional and accommodating! Great dining experience! Will be back soon! My compliments to the Management!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good 5 stars service and amenities
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities
Excellent Hotel in a great area of Naples Service was very friendly and helpful with recommendations for Restaurants and destinations! I would recommend this hotel. Thank you!!!!
Stayed 6 nights in Apr 2025
Verified

10/10 Excellent

john

Staff were very helpful
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel overlooking the citadel. Beds were comfy. Breakfast buffet was amazing. Staff were so helpful / loved it!
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

TIMOTHY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location, great views, nice breakfast restaurant. Clean, spacious. A great value!
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 1 night in Jun 2024