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Reviews of The Chestnut House

3 out of 5
The Chestnut House
3 Chestnut Street, Nantucket, MA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 106 out of 153 reviews" "
Rating 8 - Good. 41 out of 153 reviews" "
Rating 6 - Okay. 4 out of 153 reviews" "
Rating 4 - Poor. 1 out of 153 reviews" "
Rating 2 - Terrible. 1 out of 153 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marie Karen, Riverside

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay at this cozy gem!
Stayed 2 nights in Apr 2024
Response from CLG on 2024/4/8
Thanks for your kind words and for choosing Chestnut House for your stay on Nantucket. Looking forward to your return.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our host was extremely accomodating with our early check-in request.
Stayed 1 night in Dec 2023

10/10 Excellent

Peter

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
A cozy inn that truly feels like a home away from home. Bonus: the library in the upper floor has an excellent selection of books about Nantucket.
Stayed 2 nights in Nov 2023
Response from CLG on 2023/11/16
We do have some treasures in our library. Glad you found them. Thanks for choosing Chestnut House.

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No coffee am
Stayed 1 night in Nov 2023
Response from CLG on 2023/11/12
Alas, we are only a guest house and not licensed to offer a morning coffee. Thank you for giving us the chance to put this out again for folks looking for accommodations on Nantucket.

10/10 Excellent

Dallin

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place
Stayed 3 nights in Aug 2023
Response from CLG on 2023/8/25
So glad to hear! Thank you for choosing Chestnut House.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very comfortable
Stayed 3 nights in Aug 2023
Response from CLG on 2023/8/25
We are happy to hear that you enjoyed your island stay. Please come again.

10/10 Excellent

Kristin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at the Chestnut House and would recommend it to anyone traveling to Nantucket. The location was perfect since it was centrally located in the town and in walking distance to so many shops, restaurants and attractions. The room was clean and cozy and the staff was always available to answer our questions. We loved how they provided beach items like towels and umbrellas.
Stayed 2 nights in Aug 2023
Response from CLG on 2023/8/25
Thank you for your kind words and for choosing Chestnut House for your island stay.

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and location. Would definitely stay here again!
Stayed 1 night in Jul 2023
Response from CLG on 2023/8/2
Thank you for your comments and for choosing Chestnut House. Hope to see you again.

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 3 nights in Jul 2023
Response from CLG on 2023/8/25
Jen and Ian will be glad to hear that you enjoyed your stay. Thank you for your review!

10/10 Excellent

Bryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Central Location
This house hotel was wonderful. It was centrally located so that we could easily walk to many restaurants, shops, etc. We rented bikes for most of our stay and were able to lock them up on the property. They provided beach towels for us and have other beach needs available for use as well. They gave us an hour late checkout since we were having a hard time saying goodbye to the island. They also have an area to hold your storage if you need to check out before your flight departure. My only wish was that there was a window AC in the main living area of the room as well and that the fold out bed was more comfortable, because we had sleepers in that room, but otherwise, everything was absolutely perfect!
Stayed 3 nights in Jul 2023
Response from CLG on 2023/7/20
Thank you for your kind words. Chestnut House and the island will welcome you back at any time.

10/10 Excellent

Brianna

Traveled with family
Liked: Cleanliness, staff & service
This was our first time on Nantucket, and we couldn’t have enjoyed our stay more! The Chestnut House was so central to everything in town and close to all the WAVE bus stop locations. The suite we stayed in was perfect for all of our needs. It was clean, roomy, and decorated nicely. I would highly recommend staying here for anyone looking at visiting Nantucket!
Stayed 5 nights in Jun 2023
Response from CLG on 2023/6/22
We are so happy to hear that you enjoyed your first trip to our island. The Chestnut House staff would be pleased to welcome you back at any time.

10/10 Excellent

Meaghan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay!
Stayed 1 night in Jun 2023
Response from CLG on 2023/6/13
Thanks for choosing Chestnut House. Think of us again when you return to our beautiful island.

10/10 Excellent

Frieder

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We (a family of 3 with a young child) stayed at the Chestnut House for a weekend during the off-season. It was a lovely stay. The location is convenient, the staff friendly, the rooms clean and nicely decorated, and we loved the upstairs library. We will be back hopefully next spring!
Stayed 2 nights in Apr 2023
Response from CLG on 2023/4/12
Thank you for choosing Chestnut House and we look forward to seeing you again next spring.

10/10 Excellent

Shawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Perfect location
Stayed 2 nights in Nov 2022
Response from CLG on 2022/11/23
Thanks for your review and thank you very much for choosing Chestnut House.

8/10 Good

Jay

Stayed 2 nights in Sep 2022

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended lodging on ACK
Extremely pleasant. Great location.
Stayed 4 nights in Aug 2022
Response from CLG on 2022/8/28
Thank you for choosing The Chestnut House. We appreciate your review.

8/10 Good

Jean

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was very convenient to downtown and to restaurants.
Stayed 4 nights in Aug 2022
Response from CLG on 2022/8/13
Thanks for choosing The Chestnut House.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location to town!
Ian and his Aunt are down to earth and very easy. Check in was a breeze and we came and went as we pleased with no interruptions. I cannot wait to book this stay again!
Stayed 3 nights in Jul 2022
Response from CLG on 2022/7/18
Excellent! Ian and Jen will be delighted to hear that you enjoyed your stay and will look forward to your next stay at Chestnut House.

10/10 Excellent

Alex

Traveled with family
Liked: Staff & service, amenities
Wonderful spot right in downtown. The owners & staff are super friendly and helpful.
Stayed 3 nights in Jun 2022
Response from CLG on 2022/7/3
So glad you chose us for your Nantucket lodging. It was a pleasure to meet you and we hope to see you again.

10/10 Excellent

Carol

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and great location.
The Chestnut House inn is in a great location. Quiet side street (we were here in early June so before high season). Places to eat all around for all meals. Easy 5 min walk from ferry docks. We really appreciated that we could leave our overnight bags there and explore Nantucket until our room was ready. The bathroom was small but had all the necessities; the sofa bed was reasonably comfortable (other person stayed in the queen bed); liked that there was both AC and also that the windows could be opened to leave a nice cross breeze coming through the room. Would definitely stay here again.
Back stairs to second floor were handy and private.
Upstairs hallway - loved the hooked rugs.
Sofa bed - lived area and queen bed adjacent.
Stayed 1 night in Jun 2022
Response from CLG on 2022/6/12
Thank you Carol for your review and that you included the photos. Our father hooked all those rugs so they are a very special part of the house.

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022
Response from CLG on 2022/6/11
Thanks for coming back to our place Kate. And thanks for the review, we appreciate it.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022
Response from CLG on 2022/6/9
Thank you for choosing Chestnut House.

8/10 Good

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well kept and clean, lots of plants & flowers. It is an older house type lodging. The room and living room were spacious and well kept. The bathroom was small so some people may have some difficulty with movement.
Stayed 1 night in May 2022
Response from CLG on 2022/6/9
Thank you for choosing Chestnut House.

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I totally enjoyed my visit to Nantucket and stay at the Chestnut House. The Hostess was friendly and made my stay rewarding.
Stayed 3 nights in May 2022
Response from CLG on 2022/6/15
Thank you so much for your kind words. Jen will be very happy to hear them.

10/10 Excellent

Alan

Stayed 2 nights in May 2022

10/10 Excellent

Riley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022
Response from CLG on 2022/5/19
So glad you chose Chestnut House for your stay on Nantucket!

10/10 Excellent

Robert

Stayed 2 nights in May 2022
Response from Ian on 2022/5/10
Appreciate the review! Hope you enjoyed your stay!

8/10 Good

Jennifer

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Adorable place
Stayed 1 night in Apr 2022
Response from CLG on 2022/5/1
Thank you for choosing The Chestnut House.

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chestnut house was great! The room is a whole suite with living room and separate bedroom and an en suite bathroom. Bed was super comfy. There was also a fridge and several closets.
Stayed 3 nights in Feb 2022
Response from Christa on 2022/2/16
Jenny we are so pleased that you enjoyed your stay at The Chestnut House and thank you for your kind words. Return any time!

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter in Nantucket
Wonderful stay at Chestnut… we were able to check in early… we were close to everything. Town is a 5 minute walk.:: only issue was the bed… way to soft…we will be back again… soon!!!
Stayed 1 night in Jan 2022
Response from CLG on 2022/1/25
Thanks for choosing Chestnut House. We do have a great location and walking around town is really enjoyable. Looking forward to your next visit.

10/10 Excellent

John

Stayed 1 night in Jan 2022

10/10 Excellent

Thoi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from CLG on 2022/1/9
Thank you for choosing The Chestnut House and for your review.

10/10 Excellent

Caitlin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, great location, lovely room, helpful staff!
Stayed 2 nights in Dec 2021
Response from CLG on 2022/1/5
We really appreciate your lovely comments. Thank you for choosing The Chestnut House.

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s so wonderful here! We had a perfect time!
Stayed 1 night in Dec 2021
Response from CLG on 2021/12/21
We are so pleased to hear that you enjoyed your time on the island and that you chose The Chestnut House. Hope to see you again. Happy Holidays.

10/10 Excellent

Margaret, South Yarmouth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience. Super charming and comfortable guest room. Love all the beautiful art work and friendly staff. Will definitely return
Stayed 2 nights in Dec 2021
Response from CLG on 2021/12/13
Thank you so much for your lovely comments. We would be delighted to see you again when you return to Nantucket. Happy Holidays and stay safe.

8/10 Good

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the suite we occupied is clean and very comfortable and very reasonably priced. i liked the 1 bedroom with a cozy living room that we occupied
Stayed 1 night in Oct 2021
Response from CLG on 2021/12/10
Thanks for choosing Chestnut House Vicky. Hope to see you again when you next visit Nantucket.

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021
Response from CLG on 2021/12/1
Janice thank you very much for your review and for choosing Chestnut House. We hope to see you again sometime.

10/10 Excellent

james

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Outstanding room and amazing people. Lots of love for Chestnut! Character, charm and grace, was fully appreciated.
Stayed 1 night in Oct 2021
Response from CLG on 2021/12/1
Jen and Ian will be so pleased to hear your kind words. Thank you for choosing to stay at Chestnut House and we hope you return often to us and the island.

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So convenient and comfortable!
Stayed 3 nights in Nov 2021
Response from CLG on 2021/11/28
Thanks Susan for choosing Chestnut House for your Nantucket stay. We look forward to your return.

10/10 Excellent

Sir Nicholas Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

8/10 Good

Liberty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great value- cool historic home right in the center of town. The owners/staff were great. No in-room coffee set up and our mattress didn’t really suit me but I’d definitely stay again. Can’t beat price and location and it was a fun and interesting place.
Stayed 1 night in Nov 2021
Response from CLG on 2021/11/7
Thanks for sharing your comments Liberty. We look forward to your next visit.

10/10 Excellent

Esmeralda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean and quiet. Staff was friendly!
Stayed 2 nights in Oct 2021
Response from CLG on 2021/11/5
So glad you enjoyed your stay at Chestnut House. Please return when you next visit the island!

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Central location, very comfortable.
Stayed 1 night in Oct 2021
Response from CLG on 2021/11/5
Thanks for choosing Chestnut House and for your kind comments.

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved to charm and character of the home. The location was perfect and close to everything in town. Will definitely be returning!
Stayed 2 nights in Oct 2021
Response from CLG on 2021/10/27
So glad you enjoyed your stay. We look forward to your return.

10/10 Excellent

Darlene

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean comfortable bed close to town
Stayed 3 nights in Oct 2021
Response from Ian on 2021/10/20
Glad you enjoyed your stay! Hope to see you again some time!

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feel like you live on the island!
Wonderful stay in The Chestnut House! Staying here makes you feel like you are a part of the island. Great location and loved all the art painted by the owner’s mother. Would highly recommend
Stayed 1 night in Oct 2021
Response from Ian on 2021/10/7
Thanks for staying with us! I'm glad you had a good time. Hope to see you again.

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Chestnut House. Our room was spacious, comfortable and clean. It was so quiet! A quick and easy walk to shops and restaurants. We would definitely stay again.
Stayed 2 nights in Sep 2021
Response from CLG on 2021/9/28
Thank you for your kind compliments. We look forward to your return.

10/10 Excellent

ewa

Stayed 1 night in Sep 2021
Response from CLG on 2021/9/28
Thank you for choosing Chestnut House. We hope to see you when you return to the island.

8/10 Good

Tracy

Traveled with group
Liked: Cleanliness, room comfort
Good location, street level noisy
Good location. Gentlemen who checked us in very friendly. Room had a funny odor. Stayed in suite 1, felt like I was literally sleeping on the street the first night, it was so noisy! Not the worst, but I would not stay here again.
Stayed 2 nights in Sep 2021
Response from CLG on 2021/9/27
And so it goes with in-town guest houses during the season. Our suites at the back of the house are much quieter. We hope this has not turned you off to returning to the island perhaps to a more out of the way accommodation.