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Reviews of Grand Plaza Hotel Nampula

4.5 out of 5
Grand Plaza Hotel Nampula
Rua da Mueda n 1050, Bairro Urbano Central, Nampula

Reviews

9.4

Exceptional

Rating 10 - Excellent. 16 out of 24 reviews" "
Rating 8 - Good. 7 out of 24 reviews" "
Rating 6 - Okay. 1 out of 24 reviews" "
Rating 4 - Poor. 0 out of 24 reviews" "
Rating 2 - Terrible. 0 out of 24 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Moutie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodation
Staff, food, location & accommodation was excellent. I enjoyed the pool. Enjoted walking into town. It was safe
Stayed 2 nights in Aug 2022

10/10 Excellent

Janet

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful food and service. A very comfortable bed
Stayed 1 night in Jul 2022
Response from Asmat on 2022/8/3
Good day Thank you very much for your review we hope you enjoyed your stay and hope to see you soon again

10/10 Excellent

Joshua

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Plaza
Nice viewa, good food, and very courteous staff!
Stayed 5 nights in Jan 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2021

10/10 Excellent

Andrius

Stayed 1 night in Nov 2021

10/10 Excellent

Janet

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place for a business trip
Great customer service and beauty!
Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast buffet. WiFi is not always reliable and the signal drops from time to time. Rooms are modern, spacious and comfortable. Laundry service is exceptionally quick.
Stayed 7 nights in Feb 2020
Response from Manoranjan, Genereal Manager on 2020/2/20
Dear Guest Thank you so much for choosing Grand Plaza Hotel Nampula. We are happy that you loved your experience; our staff will definitely be thrilled to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Wifi has always been a slight set back in a remote location like Nampula, however we are working hard to resolve this. So thanks for your kind words and we look forward to seeing you again.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally locates new hotel. Great view from the breakfast restaurant.
Stayed 2 nights in Feb 2020
Response from Manoranjan, General Manager on 2020/2/16
Dear Guest Thank you so much for choosing Grand Plaza Hotel Nampula. We are happy that you loved your experience; our staff will definitely be thrilled to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Warm regards

8/10 Good

francisco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Manoranjan, General Manager on 2020/2/13
Dear Mr. Francisco Thank you so much for choosing Grand Plaza Hotel Nampula. We are happy that you loved your experience; our staff will definitely be thrilled to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful staff, comfortable rooms!
The Grand Plaza has beautiful, spacious rooms and the friendliest staff! They helped with travel arrangements, and were very patient and kind. Beds are quite comfortable. The Green Bar has excellent, affordable food and the restaurant upstairs has an extensive selection of dinner options, including vegetarian meals. The buffet breakfast is also excellent- with a great view of the city and of the mountain in the distance. I highly recommend the Grand Plaza!
Stayed 1 night in Jan 2020
Response from Artur Rabasqueira on 2020/2/5
Good morning, Thank you for taking the time to share your experience in Grand Plaza Hotel Nampula. We are glad to notice that you enjoyed your stay with us. Looking forward to welcome you back in our Hotel in a near future. Thank you. Regards,

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2019
Response from Artur Rabasqueira on 2019/8/30
Good morning, Thank you for taking the time to share your experience in Grand Plaza Hotel Nampula. We are glad to notice that you enjoyed your stay with us. Looking forward to welcome you back in our Hotel in a near future. Thank you. Regards,

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the modern amenities. Nothing not to like.
Stayed 4 nights in May 2019
Response from Artur Rabasqueira on 2019/6/6
Dear Guest Thank you for your comments Regards

10/10 Excellent

Margaret, Maryland, US

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The over all property was very attractive. The staff were very welcoming and helpful. Our room was clean and attractive. The food was above average. The only drawback was that the bathroom sink was clogged, so very slow-draining. They would almost certainly have fixed it if we had asked, but we were in the room so little that we did not report it until departure.
Stayed 2 nights in Jan 2019
Response from Artur Rabasqueira on 2019/2/4
Dear Margaret, Thank you very much for your comments. Hope to see you again in your next visit to Nampula. Thank you Regards

8/10 Good

Dirceu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stayed 1 night in Jan 2019
Response from Artur Rabasqueira on 2019/1/9
Dear Dirceu, Thank you for taking the time to share your experience in Grand Plaza Hotel Nampula. We are glad to notice that you enjoyed your stay with us. Looking forward to welcome you back in our Hotel in a near future. Thank you. Regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful rooms with wonderful staff!
Our stay at the Grand Plaza Hotel was amazing! We originally booked a business suite for one might, but decided to extend a second night with a standard double room. As soon as we checked in, the manager came and offered us an upgrade for both nights, and it was the best surprise, especially after traveling via chapa and bus for several days. The rooms were beautiful (they actually look like the website photos!), and the cleaning service did an amazing job of providing espresso, coffee, mineral water, and tea daily. We also stopped by the pool for a quick cool-off a couple times. We had a great time here, and thought the staff was so friendly and always wanting to help from the room upgrade to help with WiFi.
Stayed 1 night in Dec 2018
Response from Artur Rabasqueira on 2018/12/26
Dear Jasmine Terry-Shindelman, Thank you very much for your comments. Hope to see you again in your next visit to Nampula. Thank you Regards

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, service and food. Very comfortable and enjoyable, despite there being no alcohol available whatsoever.
Stayed 1 night in Dec 2018
Response from Artur Rabasqueira on 2018/12/4
Dear Blair, Thank you for taking the time to share your experience in Grand Plaza Hotel Nampula. We are glad to notice that you enjoyed your stay with us. Looking forward to welcome you back in our Hotel in a near future. Thank you. Regards,

8/10 Good

Tomoaki

Stayed 3 nights in Jun 2023

8/10 Good

Abdula Sedik

Stayed 1 night in Feb 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Un très bel hôtel nouveau en plein centre ville. Très confortable et fonctionne très bien.
Stayed 1 night in Mar 2019
Response from Artur Rabasqueira on 2019/3/5
Good morning, Thank you for taking the time to share your experience in Grand Plaza Hotel Nampula. We are glad to notice that you enjoyed your stay with us. Looking forward to welcome you back in our Hotel in a near future. Thank you. Regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel récent, moderne, de bon goût, bien situé, bon petit-déjeuner, très confortable
Stayed 1 night in Feb 2019
Response from Artur Rabasqueira on 2019/3/5
Good morning, Thank you for taking the time to share your experience in Grand Plaza Hotel Nampula. We are glad to notice that you enjoyed your stay with us. Looking forward to welcome you back in our Hotel in a near future. Thank you. Regards,

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Semaine à Nampula
Hôtel tout neuf, très confortable. Sans doute un des meilleurs de la ville. Le restaurant de l’hôtel est excellent.
Stayed 6 nights in Nov 2018
Response from Artur Rabasqueira on 2018/11/14
Dear Eric, Thank you for taking the time to share your experience in Grand Plaza Hotel Nampula. We are glad to notice that you enjoyed your stay with us. Looking forward to welcome you back in our Hotel in a near future. Thank you. Regards,